Team Lead, Operations
Company: CNX
Location: Worldwide
Job type: full-time. Experience level: mid.
Skills: Team Leadership, Operations Management, Coaching, Performance management, Call Center Operations, Mentoring.
Job Title: Team Lead, Operations Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.