Customer Success Lead, Pharma Congress Experience Required (Remote)
Company: Meetings & Incentives Worldwide, Inc.
Location: United States
Job type: full-time. Experience level: mid.
Skills: Program Management, Account Management, Budgeting, Client Relationship Management, Strategic Planning, Process Improvement.
The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account.