Contact Center Operations Manager
Company: ProForce Pest Control
Location: United States
Job type: full-time. Experience level: senior.
Skills: Operations Management, Staffing, Scheduling, Quality Assurance, Performance Coaching, Telephony.
What you’ll do: You’ll run our contact center day-to-day. The programs, audits, and reporting are already built and documented. Your job is to keep the numbers healthy, develop the leaders who carry the work, and guide the move toward AI and automation.
