Manager, Contact Center and Systems Operations
Company: Sollis Health
Location: Worldwide
Salary: $105k - $125k
Job type: full-time. Experience level: senior.
Skills: Contact Center Management, KPI Management, Project Management, Stakeholder communication, performance tracking, Cross-functional leadership.
Our Concierge team at Sollis Health is the first point of contact for our members and patients in their time of need. The team creates a welcoming and personable first impression and assists them in scheduling their medical appointments, addresses member concerns in real time and demonstrates…