Talkdesk remote roles

• CX Manager - HLS

  Company: Talkdesk

  Location: United States

  Salary: $102.5k - $153.5k

  Job type: full-time. Experience level: senior.

  Skills: Customer Success, Technical Account Management, SaaS, CCaaS, CPaaS, API.

  The CX Manager plays a critical role as a technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success…

• Senior People Business Partner – Go-to-Market (Sales & Marketing)

  Company: Talkdesk

  Location: United States

  Salary: $115k - $175k

  Job type: full-time. Experience level: staff.

  Skills: Human Resources, Strategic Planning, Organizational Design, Sales Compensation, Talent Management, Change Management.

  🚀 About the Role Talkdesk is seeking a highly strategic, high-autonomy Senior People Business Partner to drive the organizational health, talent strategy, and commercial scale of our Go-to-Market (GTM) organization, focusing specifically on Sales and Marketing .

• Senior Solution Consultant

  Company: Talkdesk

  Location: United States

  Salary: $117k - $178k

  Job type: full-time. Experience level: mid.

  Skills: CXA, CCaaS, JavaScript, Python, TypeScript, REST APIs.

  As a Senior Solution Consultant within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align with strategic objectives and support excellence at every stage of the Customer…

• Forward Deployed AI Product Manager

  Company: Talkdesk

  Location: United States

  Salary: $200k - $240k

  Job type: full-time. Experience level: senior.

  Skills: Product Management, Client Engagement, Workflow Mapping, Conversational AI, Technical Delivery, Solution design.

  We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role.

• Forward Deployed AI Product Manager, HLS

  Company: Talkdesk

  Location: United States

  Salary: $210k - $250k

  Job type: full-time. Experience level: senior.

  Skills: Product Management, Healthcare Technology, Workflow Mapping, Solution design, Stakeholder Management, Technical Project Management.

  We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role.

• Lead Technical Support Engineer

  Company: Talkdesk

  Location: United States

  Salary: $60.132k - $109.99k

  Job type: full-time. Experience level: senior.

  Skills: Technical Troubleshooting, SIP, WebRTC, VOIP, Root Cause Analysis, API Diagnostics.

  The Lead Technical Support Engineer (Tier II) serves as a senior technical resource, driving the resolution of complex customer issues, leading technical investigations, and supporting the success of the Customer Care organization.

• People Insights Manager

  Company: Talkdesk

  Location: United States

  Salary: $120k - $140k

  Job type: full-time. Experience level: senior.

  Skills: People analytics, HR Reporting, SQL, Dashboard Design, Stakeholder Management, Survey Design.

  You will be the hands-on analytics owner for our people data and the lead for a People Analyst. Your focus is threefold: 1) run our employee experience survey program end to end, 2) build and scale Workday reporting for executives, PBPs, and managers, and 3) deliver clear, reliable dashboards that…

• Pricing Strategy Associate Manager

  Company: Talkdesk

  Location: United States

  Salary: $93k - $140k

  Job type: full-time. Experience level: senior.

  Skills: SaaS Pricing Strategy, Financial Modeling, monetization strategy, Competitive Benchmarking, Packaging Design, CPQ.

  The Pricing Strategy Associate Manager will serve as a strategic pricing partner to Product Managers across the company’s AI and Contact Center software portfolio.

• CX Senior Financial Analyst – FP&A

  Company: Talkdesk

  Location: Portugal

  Job type: full-time. Experience level: senior.

  Skills: FP&A, Financial Modeling, Advanced Excel, Power BI, PowerPivot, Forecasting.

  We are seeking a strategic, highly motivated, self-driven, analytical and technically strong Finance professional to support the Customer Experience (CX) organization, including Premium Care and Professional Services.

• Enterprise Account Executive, Healthcare & Life Sciences (California)

  Company: Talkdesk

  Location: United States

  Salary: $240k - $360k

  Job type: full-time. Experience level: staff.

  Skills: Enterprise Software Sales, SaaS, Value-Based Selling, Complex Sales Management, CXO Engagement, Business Development.

  Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare industry Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers Create and cultivate a close…

• Forward Deployed AI Product Manager

  Company: Talkdesk

  Location: United States

  Salary: $187k - $312k

  Job type: full-time. Experience level: senior.

  Skills: Product Management, Healthcare operations, Client Engagement, Solution design, Workflow Mapping, AI Implementation.

  About This Role: We are hiring a Forward Deployed AI Product Manager (FDAPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role.

• Manager, Tax

  Company: Talkdesk

  Location: United States

  Salary: $115k - $173k

  Job type: full-time. Experience level: senior.

  Skills: ASC 740, Income tax provision, Transfer Pricing, VAT/GST, Global Income Tax Compliance, Tax Audits.

  Responsibilities: Manage day-to-day global income tax compliance, including U.S. federal, state, and local filings, and coordination of foreign tax filings across multiple international jurisdictions.

• Manager, Tax

  Company: Talkdesk

  Location: United States

  Salary: $115k - $173k

  Job type: full-time. Experience level: senior.

  Skills: ASC 740, Income tax provision, Transfer Pricing, VAT/GST, Global Income Tax Compliance, Indirect Tax Compliance.

  Responsibilities: Manage day-to-day global income tax compliance, including U.S. federal, state, and local filings, and coordination of foreign tax filings across multiple international jurisdictions.

• People Operations AI & Automation Manager

  Company: Talkdesk

  Location: United States

  Salary: $100k - $123k

  Job type: full-time. Experience level: senior.

  Skills: AI Integration, Process automation, Workday Configuration, Low-code platforms, HRIS Management, Process Design.

  As the People Operations AI & Automation Manager, you will be the bridge between People strategy and technical execution. You are responsible for identifying inefficiencies within our People processes and solving them through advanced automation, AI integration, and rigorous process design.

• People Operations AI & Automation Manager

  Company: Talkdesk

  Location: United States

  Salary: $100k - $123k

  Job type: full-time. Experience level: senior.

  Skills: AI Integration, Process automation, Workday Configuration, Low-code platforms, HRIS Management, Process Design.

  As the People Operations AI & Automation Manager, you will be the bridge between People strategy and technical execution. You are responsible for identifying inefficiencies within our People processes and solving them through advanced automation, AI integration, and rigorous process design.

• Principal Product Manager - Automation & Integrations

  Company: Talkdesk

  Location: Portugal

  Job type: full-time. Experience level: senior.

  Skills: Product Management, Automation platforms, Integration Patterns, REST APIs, Event-driven architecture, SaaS.

  We are looking for an innovative and customer-obsessed product manager for the automation and integrations platform product areas of Talkdesk, a market-leading, cloud-native Customer Experience Automation solution.

• Senior Partner Solutions Engineer - Americas

  Company: Talkdesk

  Location: United States

  Salary: $205k - $245k

  Job type: full-time. Experience level: staff.

  Skills: Partner Enablement, CCaaS, Agentic AI, Prompt Engineering, Solution design, Technical Discovery.

  The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (TSB/TSDs, National Partners, Value-Added Resellers (VARs), and System Integrators) across the United States, Canada and Latin Americas.

• Senior Solutions Engineer - Healthcare & Life Sciences (East)

  Company: Talkdesk

  Location: United States

  Salary: $157k - $235k

  Job type: full-time. Experience level: staff.

  Skills: Solution Architecture, Technical Qualification, Healthcare consulting, Patient Engagement, Clinical Workflows, Regulatory Compliance.

  The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers.

• Solutions Engineer - Enterprise - Mixed Industries

  Company: Talkdesk

  Location: United States

  Salary: $135k - $205k

  Job type: full-time. Experience level: senior.

  Skills: Solutions engineering, Discovery Conversations, Technical presentations, POC Management, Problem Solving, Technical Communication.

  Conducts research to prepare for upcoming meetings with prospects to understand their business environment, market, customers, competitors and general business challenges. Carries out discovery conversations with customers to understand their needs and requirements for a new solution.

• Talent Community

  Company: Talkdesk

  Location: United States

  Job type: full-time. Experience level: mid.

  Skills: Engineering, Sales, Customer Success, Marketing, Operations, Human Resources.

  Join Our Talent Community! At Talkdesk, we believe that great talent is the key to our success. If you don’t see a current job opening that aligns with your skills and career aspirations, we encourage you to apply to our Talent Community!

• Enterprise Account Executive, Healthcare & Life Sciences (California)

  Company: Talkdesk

  Location: United States

  Salary: $240k - $360k

  Job type: full-time. Experience level: staff.

  Skills: Enterprise Software Sales, SaaS, Value-Based Selling, Contract Negotiation, Business Acumen, Strategic Planning.

  Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare industry Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers Create and cultivate a close…