Guest Experience Specialist

Company: Villatel

Location: United States

Salary: $0.018k - $0.02k

Job type: full-time. Experience level: mid.

Skills: Customer Service, Escalation Management, Problem Solving, Communication, Property Management Systems, Accounting.

A DAY IN THE LIFE OF OUR GUEST EXPERIENCE SPECIALIST A call comes in at 9:15 AM — a guest can't get the door code to work, and check-in is in twenty minutes. You pull up the reservation, walk them through it calmly, and confirm they're in before you move to the next ticket.