Compliance Specialist at ABC Legal Services

United States

<p><strong>About ABC Legal Services:</strong></p> <p>ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.</p> <p><strong>Job Overview:</strong></p> <p>The Compliance Specialist supports Process Server contractors as a part of the Process Server Development team. This role reviews service events submitted by process servers to ensure compliance with court and customer requirements and ABC’s guidelines and expectations. This role also investigates complaints and contested serves.</p> <p><strong><em>This position is remote but located in Kentucky.</em></strong>&nbsp;</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Review service events for compliance with ABC, court, and customer requirements</li> <li>Provide education and instruction to process servers regarding service requirements</li> <li>Investigate service complaints</li> <li>Create service complaint investigation reports</li> <li>Update and analyze process server review records</li> <li>Perform DCA required audits of process server logbooks</li> <li>Audit process server service event histories</li> <li>Perform other job-related duties as assigned</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>High school diploma or GED required</li> <li>6-12 months relevant experience preferred</li> <li>Writing experience in a professional or higher education environment preferred</li> <li>Excellent written communication skills, specifically professional email communication a must</li> <li>Ability to take concise and effective notes</li> <li>Detail oriented and able to learn a large amount of new information in a short amount of time</li> <li>Ability to train and work remotely using Microsoft Teams as a primary mode of communication</li> <li>Experience and proficiency with Microsoft Office</li> </ul> <p><strong>We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!</strong></p> <p><strong>Benefits:</strong></p> <ul> <li>Health, Dental, Vision insurance</li> <li>401(k) with company matching</li> <li>Paid time off</li> <li>7 Paid company holidays</li> <li>4 Floating holidays per-year</li> <li>Life Insurance and AD&amp;D Insurance</li> <li>Long Term Disability</li> <li>Health Care Reimbursement Flexible Spending Account</li> <li>Dependent Care Flexible Spending Account</li> <li>EAP (Employee Assistance Program)</li> <li>Pet Insurance</li> </ul> <p><strong>Pay</strong>: $15.00 to $15.00 per hour&nbsp;</p> <p>Schedule: Full-time, Monday through Friday&nbsp;</p>