Is the Account Manager position at AbsenceSoft fully remote?

Yes, this Account Manager position at AbsenceSoft is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Account Manager role?

This is a full-time Account Manager position at AbsenceSoft.

What benefits does AbsenceSoft offer for this position?

AbsenceSoft offers the following benefits: Equity.

What is the salary range for the Account Manager position?

The salary range for this Account Manager role is $125k - $135k.

How do I apply for the Account Manager position at AbsenceSoft?

You can apply for this Account Manager position by clicking the "Apply Now" button on this page, which will take you to AbsenceSoft's application portal.

Account Manager at AbsenceSoft

United States

$125k - $135k

<div><body> We're looking for an Account Manager to renew and grow customer relationships within an assigned book of business. In this role, you'll focus on ensuring customer satisfaction, managing renewals, and identifying opportunities to expand usage of AbsenceSoft's leave management SaaS platform. You'll serve as a trusted advisor to our clients, designing pricing strategies that align with both customer goals and revenue objectives while collaborating with internal teams to deliver exceptional results. What you'll do<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Serve as the primary point of contact for commercial conversations, including renewals, upsells, account expansion, pricing, and execution</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Track account activity and maintain accurate records in CRM systems to support proactive pipeline management</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Drive renewal outcomes by demonstrating value and proactively addressing customer needs</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Deliver product training and guidance to drive adoption and customer satisfaction</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Partner with cross-functional teams (i.e. Customer Success, Finance, and Legal) to structure and finalize customer agreements</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Gather and relay customer feedback to inform product and process improvements</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Operate within a highly compliant environment, upholding company controls and security standards</li></ul>What you'll bring<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Bachelor’s degree in Business or related field, or equivalent experience</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">4+ years of experience in account management, customer success, or a related client-facing role</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Demonstrated enterprise SaaS contract negotiation experience, including familiarity with MSAs, auto-renewal terms, and recurring revenue models</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Previous quota-carrying experience in sales, account management, or customer success, with a demonstrated track record of meeting or exceeding revenue targets.</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Exceptional communication and relationship-building skills, with a customer-first mindset</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Proven ability to manage competing priorities and meet deadlines in a fast-paced environment</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Proficiency with CRM or account management tools (e.g., Salesforce, HubSpot).</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Highly organized, detail-oriented, and proactive, with a growth mindset</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Familiarity with HR, benefits administration, or compliance solutions a plus</li></ul>Why join usAT ABSENCESOFT, WE LEAD WITH OUR VALUES:Lead with Innovation - We create meaningful change through intelligence, focus and passion. We embrace curiosity, data, and insight to shape the future of our industry. Always innovating, learning and evolving.Elevate Every Voice - Every perspective matters. We listen, learn, and build a culture where diversity of thought and experience drives better solutions and smarter decisions.Achieve Together - The customer fuels everything we do. We share knowledge, collaborate, celebrate wins, and face challenges as one team because success is always a collective achievement.Drive Outcome - Every action we take delivers measurable value to our teams, our customers, and the employees they support. Accountability is non-negotiable. We honor our commitments, take responsibility for results, and see every success and setback as a chance to grow stronger. WE OFFER:<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Impact that matters. You'll do work that shapes the future of the modern workplace.</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Flexibility and trust. We're remote-first and results driven. You'll have the freedom and flexibility to do your best work, wherever you do it best.</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Growth and development. We believe the best work happens when people are growing. You'll have access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact.</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Competitive rewards. We offer comprehensive benefits, a performance-based bonus program, and equity opportunities – because when we grow, you should too.</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Time for life. Recharge and reconnect with flexible time off, paid holidays, and flexible leave programs designed to support every season of life.</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Belonging and balance. We're building an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared.</li></ul> We're committed to building a team as diverse as the customers we serve. If your experience doesn't align perfectly with every qualification, we still encourage you to apply – you might be exactly what we're looking for. If this sounds like a fit, apply today, we'd love to meet you! Compensation: Base salary range for this full-time position is $75,000 - $85,000 annually + bonus/commission + benefits. The expected On-Target Earnings (OTE) for this role is $125,000 - $135,000. Final compensation is determined based on a candidate's relevant experience, skills, education, and geographic location. This position is also eligible for annual bonus.</body></div>

Apply Now

Remote Opportunity

Account Manager

Join AbsenceSoft as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

Account Manager

AbsenceSoft

Full Time

$125k - $135k

5 days ago

United States

Engineering

Mid

Account Management

Customer Success

SaaS contract negotiation

+5 more

Job Description

We're looking for an Account Manager to renew and grow customer relationships within an assigned book of business. In this role, you'll focus on ensuring customer satisfaction, managing renewals, and identifying opportunities to expand usage of AbsenceSoft's leave management SaaS platform. You'll serve as a trusted advisor to our clients, designing pricing strategies that align with both customer goals and revenue objectives while collaborating with internal teams to deliver exceptional results.

What you'll do

Serve as the primary point of contact for commercial conversations, including renewals, upsells, account expansion, pricing, and execution
Track account activity and maintain accurate records in CRM systems to support proactive pipeline management
Drive renewal outcomes by demonstrating value and proactively addressing customer needs
Deliver product training and guidance to drive adoption and customer satisfaction
Partner with cross-functional teams (i.e. Customer Success, Finance, and Legal) to structure and finalize customer agreements
Gather and relay customer feedback to inform product and process improvements
Operate within a highly compliant environment, upholding company controls and security standards

What you'll bring

Bachelor’s degree in Business or related field, or equivalent experience
4+ years of experience in account management, customer success, or a related client-facing role
Demonstrated enterprise SaaS contract negotiation experience, including familiarity with MSAs, auto-renewal terms, and recurring revenue models
Previous quota-carrying experience in sales, account management, or customer success, with a demonstrated track record of meeting or exceeding revenue targets.
Exceptional communication and relationship-building skills, with a customer-first mindset
Proven ability to manage competing priorities and meet deadlines in a fast-paced environment
Proficiency with CRM or account management tools (e.g., Salesforce, HubSpot).
Highly organized, detail-oriented, and proactive, with a growth mindset
Familiarity with HR, benefits administration, or compliance solutions a plus

Why join us

AT ABSENCESOFT, WE LEAD WITH OUR VALUES:

Lead with Innovation - We create meaningful change through intelligence, focus and passion. We embrace curiosity, data, and insight to shape the future of our industry. Always innovating, learning and evolving.

Elevate Every Voice - Every perspective matters. We listen, learn, and build a culture where diversity of thought and experience drives better solutions and smarter decisions.

Achieve Together - The customer fuels everything we do. We share knowledge, collaborate, celebrate wins, and face challenges as one team because success is always a collective achievement.

Drive Outcome - Every action we take delivers measurable value to our teams, our customers, and the employees they support. Accountability is non-negotiable. We honor our commitments, take responsibility for results, and see every success and setback as a chance to grow stronger.

WE OFFER:

Impact that matters. You'll do work that shapes the future of the modern workplace.
Flexibility and trust. We're remote-first and results driven. You'll have the freedom and flexibility to do your best work, wherever you do it best.
Growth and development. We believe the best work happens when people are growing. You'll have access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact.
Competitive rewards. We offer comprehensive benefits, a performance-based bonus program, and equity opportunities – because when we grow, you should too.
Time for life. Recharge and reconnect with flexible time off, paid holidays, and flexible leave programs designed to support every season of life.
Belonging and balance. We're building an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared.

We're committed to building a team as diverse as the customers we serve. If your experience doesn't align perfectly with every qualification, we still encourage you to apply – you might be exactly what we're looking for. If this sounds like a fit, apply today, we'd love to meet you!

Compensation: Base salary range for this full-time position is $75,000 - $85,000 annually + bonus/commission + benefits. The expected On-Target Earnings (OTE) for this role is $125,000 - $135,000.

Final compensation is determined based on a candidate's relevant experience, skills, education, and geographic location. This position is also eligible for annual bonus.

Benefits

Equity

Skills

Account Management

Customer Success

SaaS contract negotiation

Sales

CRM

Salesforce

Hubspot

Relationship Building

Ready to Apply?

Join AbsenceSoft today

Salary Range

$125k - $135k

Posted 5 days ago

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