Senior Staffing Associate at Access Destination Services

United States

<p style="min-height:1.5em"><strong>Access Your Potential.</strong><br />Join us to create and deliver experiences that inspire people, spark connection, and bring imagination to life—while having a lot of fun doing it.</p><h1></h1><p style="min-height:1.5em"></p><p style="min-height:1.5em">We are seeking a Senior Staffing Associate to support our Southwest team!</p><p style="min-height:1.5em"></p><h2><strong>About the Job</strong></h2><p style="min-height:1.5em">As a Senior Staffing Associate at Access, you’ll serve as the staffing owner for assigned territories, making sure our programs are supported by reliable, prepared, and well-matched Event Staff. You’ll manage the full staffing lifecycle—from territory planning and scheduling to recruiting support, onboarding, live-event coordination, staff development, and operational closeout.</p><p style="min-height:1.5em">You’ll work closely with Directors of Events, Event Managers, and cross-functional partners to build strong staffing benches and ensure consistent staffing standards across your markets.</p><p style="min-height:1.5em"></p><h2><strong>What You'll Be Doing</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own staffing plans, schedules, shift assignments, confirmations, roster management, and coverage planning for assigned territories.</p></li><li><p style="min-height:1.5em">Partner with Event leaders to match the right Event Staff to each program based on experience, availability, client needs, and operational requirements.</p></li><li><p style="min-height:1.5em">Build and maintain strong Event Staff rosters by supporting recruiting, onboarding, training, and first-shift activation.</p></li><li><p style="min-height:1.5em">Monitor staff performance and identify top performers, future Leads, and opportunities for coaching and development.</p></li><li><p style="min-height:1.5em">Support live events by managing callouts, no-shows, replacement staffing, agency coordination, and other real-time staffing needs.</p></li><li><p style="min-height:1.5em">Maintain accurate staffing, payroll, performance, and workforce records across systems such as Ubeya and Asana.</p></li><li><p style="min-height:1.5em">Manage post-event staffing closeout, including hours verification, expenses, staff ratings, restrictions, and follow-up actions.</p></li><li><p style="min-height:1.5em">Step in to support staffing needs across other territories during peak periods, large-scale events, PTO coverage, or other operational gaps.</p><p style="min-height:1.5em"></p></li></ul><h2><strong>About Access</strong></h2><p style="min-height:1.5em">Access is a destination management company that designs shared experiences for some of the world’s most recognizable brands. From intimate incentive trips to large-scale meetings, trainings, and sales-driven events, we bring people together through thoughtful design, smart sourcing, and seamless execution. Our work blends imagination with intention. We dream big, then we build it right.</p><p style="min-height:1.5em"></p><h2><strong>About You</strong></h2><p style="min-height:1.5em">We know that there’s no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves”, but don’t let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.</p><p style="min-height:1.5em">Nice-to-haves:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">2+ years of experience in event staffing, workforce coordination, hospitality or event operations, recruiting, HR coordination, or a related field.</p></li><li><p style="min-height:1.5em">Experience managing staffing plans, schedules, rosters, shift coverage, or high-volume hourly workforces.</p></li><li><p style="min-height:1.5em">Strong judgment when matching talent to program and operational needs.</p></li><li><p style="min-height:1.5em">Experience supporting multiple markets, territories, or fast-paced staffing environments.</p></li><li><p style="min-height:1.5em">Experience with recruiting, onboarding, employee communication, training, and workforce development.</p></li><li><p style="min-height:1.5em">Excellent organization, communication, problem-solving, and decision-making skills.</p></li><li><p style="min-height:1.5em">Experience with workforce management tools such as Ubeya, Asana, Microsoft Office, or similar platforms.</p></li><li><p style="min-height:1.5em">Flexibility to travel and provide evening, weekend, and live-event support as needed.</p><p style="min-height:1.5em"></p></li></ul><h2><strong>What Success Looks Like</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Assigned territories are consistently staffed with qualified, reliable Event Staff.</p></li><li><p style="min-height:1.5em">Uncovered shifts, late fills, callouts, and last-minute staffing challenges are minimized.</p></li><li><p style="min-height:1.5em">New hires are onboarded efficiently and successfully transitioned into active assignments.</p></li><li><p style="min-height:1.5em">Staffing decisions support employee development, equitable staffing practices, and exceptional client experiences.</p></li><li><p style="min-height:1.5em">Staff quality continues to improve through feedback, performance ratings, and development.</p></li><li><p style="min-height:1.5em">Payroll, staffing records, workforce systems, and closeout documentation remain accurate and timely.</p></li><li><p style="min-height:1.5em">Strong communication and collaboration are maintained across Staffing, Events, and other internal teams.</p><p style="min-height:1.5em"></p></li></ul><h2><strong>Why Access?</strong></h2><p style="min-height:1.5em"><strong>CULTURE &amp; EXTRAS</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Certified as a Great Place to Work – 3 years in a row and counting!</p></li><li><p style="min-height:1.5em">55+ years in the industry!</p></li><li><p style="min-height:1.5em">Women-owned and women-led</p></li><li><p style="min-height:1.5em">Fun, creative, and supportive culture</p></li><li><p style="min-height:1.5em">Focus on recognition and employee value – including annual and quarterly awards</p></li><li><p style="min-height:1.5em">Paid day off to serve your local community</p></li><li><p style="min-height:1.5em">Annual all-company retreat to connect, learn, and have fun together</p></li><li><p style="min-height:1.5em">Annual qualifier-based incentive trip for top performers (certain departments eligible)</p></li><li><p style="min-height:1.5em">Regional team outings</p></li><li><p style="min-height:1.5em">Monthly companywide meetings to connect, learn, and celebrate wins</p></li></ul><p style="min-height:1.5em"><strong>COMPENSATION</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Highly competitive total compensation, including strong base salary and quarterly bonuses</p></li><li><p style="min-height:1.5em">Very strong performance-based quarterly commission plans</p></li><li><p style="min-height:1.5em">401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately)</p></li><li><p style="min-height:1.5em">Monthly cell phone stipend</p></li></ul><p style="min-height:1.5em"><strong>WORK LIFE BALANCE</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Flexible schedule opportunities</p></li><li><p style="min-height:1.5em">Generous PTO</p></li><li><p style="min-height:1.5em">Sick days</p></li><li><p style="min-height:1.5em">9 full holidays</p></li><li><p style="min-height:1.5em">5 half days off prior to holidays to unplug early</p></li><li><p style="min-height:1.5em">2 floating holidays off to be used on holidays of your choice</p></li><li><p style="min-height:1.5em">½ day Fridays in July &amp; August (based on achievement of goals)</p></li></ul><p style="min-height:1.5em"><strong>HEALTH, WELLNESS, AND FAMILY</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Extensive menu of health plans to choose from</p></li><li><p style="min-height:1.5em">Paid parental leave</p></li><li><p style="min-height:1.5em">Pet insurance program</p></li><li><p style="min-height:1.5em">Employee Assistance Plan (EAP)</p></li></ul><p style="min-height:1.5em"><strong>PROFESSIONAL DEVELOPMENT</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Mentorship program</p></li><li><p style="min-height:1.5em">“Masterclasses” in industry/department-specific topics</p></li><li><p style="min-height:1.5em">State-of-the-art technology platforms and tools – including training</p></li><li><p style="min-height:1.5em">Annual and monthly meeting content that focuses on professional development</p><p style="min-height:1.5em"></p></li></ul><p style="min-height:1.5em"><em>What are you waiting for? Scroll back to the top and apply!</em></p><p style="min-height:1.5em"></p><p style="min-height:1.5em">Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at <a target="_blank" rel="noopener" class="decorated-link" href="mailto:careers@accessdmc.com">careers@accessdmc.com</a>.<em>What are you waiting for? Scroll back to the top and apply!</em></p><p style="min-height:1.5em">Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at careers@accessdmc.com.</p>