Director, Product Management at Acquia

Canada

About Acquia Acquia is the open digital experience company that empowers the world’s most ambitious brands to build, scale, and optimize digital experiences using Drupal. Founded by Drupal creator Dries Buytaert, Acquia is a long-standing leader in the digital experience market and a premier contributor to the open-source community. As we accelerate toward a more product-led, AI-enabled future, we are establishing data as a core strategic capability to drive faster decision-making and better customer outcomes. Our mission is to provide a reliable, intelligent cloud platform that transforms complex data into clear visibility and growth, ensuring our customers' digital experiences are always secure, performant, and ahead of the curve. The Role Acquia is seeking a Director of Product for Data & Intelligence to lead the centralized Data Product Team. This senior leadership role is accountable for the centralization, normalization, and strategic governance of Acquia’s enterprise data assets—encompassing both platform telemetry and business-critical data. You will move the organization beyond traditional reporting to a unified, AI-ready data ecosystem that powers market-facing AI capabilities and drives operational intelligence. Strategic Accountabilities Enterprise Data Strategy: Be accountable for the strategic roadmap and long-range execution of the Core Data Layer (CDL), unifying product and business data sources into a decentralized intelligence architecture. Normalization of Data Silos: Manage the centralization of fragmented data assets into a semantic intelligence layer, ensuring data is accessible for cross-product reasoning and executive decision-making. Strategic GTM Alignment: Partner with GTM leadership to deliver actionable insights that improve account management performance and transform platform usage into monetizable, value-based outcomes. AI-Native Product Leadership: Drive the transition toward an AI-native PDLC, ensuring the product team is comfortable operating in a high-velocity, automated development environment. Platform Observability & Intelligence: Lead the strategy for enterprise-wide observability to reduce Mean Time to Resolution (MTTR) while establishing clear KPIs for data quality and decision impact. Enterprise Governance & Risk Management: Enforce "Safe-by-Design" protocols, including automated PII redaction and robust access controls to ensure data integrity and compliance. Professional & Technical Requirements Scale and Scope: Proven track record of managing complex data environments, including Big Data, Data Warehousing, and real-time stream management. Technical Fluency: Strong working knowledge of vector databases (pgVector), semantic data structures, and AI orchestration frameworks (e.g., LangChain) sufficient to guide technical teams and validate architectural decisions. SaaS & Platform Leadership: Significant experience (5-10 years) leading high-performance product teams, with a specific focus on SaaS analytics, observability infrastructure, or usage-based platforms. DXP/PaaS Background: Significant experience in PaaS, enterprise software, or Digital Experience Platform (DXP) environments. AI-Native Mindset: Ability to drive outcomes in a transformed product landscape where AI is a core capability, not just a feature. Business Acumen: Strategic maturity that is demonstrated by an ability to manage long-range planning and enterprise-level impact as well as conduct regular business reviews with a focus on P&L impact, product adoption, and financial performance (Revenue, COGS, Margin). What Success Looks Like Data as a Strategic Asset: AI initiatives are accelerated across the company because a high-fidelity, unified data layer is already operational. Value-Based Outcomes: Customer and business data are successfully converted into monetizable insights that drive account growth and performance. AI-Native Operational Excellence: The Data Product Team consistently delivers high-quality value by leveraging a modern, AI-integrated product lifecycle We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals. Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job