Channel Programs & Operations Manager at Akamai

Worldwide

Do you relish the opportunity to drive business transformation through operational process & programs? Do you like collaborating across teams to deliver success for partners? Join our Partner Program & Operations Team The Partner Programs & Operations Team enables the success of our global partner ecosystem. We help partners drive business growth while accelerating Akamai's go-to-market objectives. You will support key initiatives driving strategic alignment, operations excellence, and program success across the Akamai Technology Partner ecosystem. Help us achieve our goals This position involves collaborating with teams to design, execute, and optimize processes and reporting to support our technology partners. Responsibilities include improving processes, supporting reporting, and driving continuous improvement. The role focuses on enhancing scalability while collaborating with internal and external stakeholders to ensure seamless execution and program success. As a Channel Programs & Operations Manager, you will be responsible for: * Managing and improving existing partner programs, ensuring they meet business goals and partner needs. * Collaborating with internal stakeholders, including Partner Account Executives, Business Development and leadership, to align program strategy with business priorities * Defining and executing change management plans, ensuring seamless adoption of new processes and programs. * Driving operational & reporting improvements by identifying bottlenecks and implementing scalable solutions. * Providing external technology partners with monthly revenue and contract reporting. * Liaising between internal and external technology partners to solve any questions related to revenue and contract reporting. Do what you love To be successful in this role you will: * Have 2+ years of experience in in Program Management or Business Operations. * Have a Bachelor's Degree or High School Diploma or equivalent professional background. * Possess analytical skills and experience with Excel, Salesforce, Tableau, or equivalent tools. * Have experience working with Partner Programs and being responsible for partner related processes. * Be familiar with partner ecosystems like ISVs, cloud providers, and marketplaces * Demonstrate experience using project management and collaboration tools, such as Smartsheets, Confluence, and Google Productivity Tools * Demonstrate the ability to work in a dynamic environment while adapting fluidly and managing tense situations * Be adept working across diverse, global environments and in matrix organizations About us At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone. Our focus is simple: Cloud and Edge: Running apps closer to users for instant performance. Security: Neutralizing threats before they ever reach your data. Content Delivery: Scaling the world's biggest moments without a glitch. AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform. At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works. Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits. [https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits] FlexBase adapts to your job's needs Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both. Connect with us on social and see what life at Akamai is like! [https://app.role-mapper.com/images/twitter.png]https://twitter.com/Akamai?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor [https://app.role-mapper.com/images/facebook.png]https://www.facebook.com/akamaicareers/ [https://app.role-mapper.com/images/linkedin.png]https://www.linkedin.com/company/akamai-technologies/ [https://app.role-mapper.com/images/instagram.png]https://www.instagram.com/akamaicareers/ [https://app.role-mapper.com/images/blog.png]https://www.akamai.com/blog? [https://assets.role-mapper.com/images/youtube_new.png]https://www.youtube.com/playlist?list=PLYo5nh8xQFpnnPl17sQRURR9ugKL-KMRO