Marketing Operations Specialist at AlertMedia

Mid

Marketo

Salesforce

Email Marketing

+5 more

Job Description

Do work that matters.

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.

Our core values drive us in our important mission of keeping people safe & informed:

We’re humans not robots
Customers always come first
We work better together
Simplicity is our strength
Our reputation is priceless
Hard work pays off

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. We’re also an AI-forward company, and we expect everyone on our team to use modern AI tools such as Claude, ChatGPT, and others, to work smarter, move faster, and optimize processes.

We're looking for a Marketing Operations Specialist to help build, execute, and continuously improve the campaigns that power AlertMedia's marketing engine. You'll work hands-on in Marketo and Salesforce to launch email and nurture programs, keep our CRM and marketing automation systems clean and connected, and partner with enrichment and workflow tools like Clay and Wrike to bring more automation and consistency to how the team operates. This role suits someone who is equal parts builder and troubleshooter: comfortable in the technical weeds of a platform, but just as comfortable explaining a deliverability issue or a tracking gap to a non-technical stakeholder. 

What you get to every day:  

Email & Campaign Execution 

Own the email process, through QA and delivery, working directly with content, creative, events, lifecycle, customer marketing, product marketing and demand generation to build branded emails that are sent with the highest quality and efficacy. 
Build, QA, deploy, and optimize email campaigns end to end in Marketo, including segmentation, personalization, A/B testing, deliverability checks, and scheduling. 
Work collaboratively with email stakeholders to QA every send using Litmus and AlertMedia's email build standards (link accuracy, UTM parameters, tracking, and rendering) before it goes live. 
Build and maintain campaign infrastructure, including workflows, templates, and smart campaigns, to enable scale and consistency across marketing. 
Create, maintain, and audit sales email sequences in Outreach. 
Serve as project manager driving alignment and approvals with key stakeholder for all email campaigns

Marketing Operations & CRM Support 

Manage ongoing operational tasks across Marketo and Salesforce, including list management, lead routing support, form and workflow maintenance, and data hygiene. 
Maintain data quality on form fields (validation rules, required fields, duplicate handling) to protect lead database integrity. 
Partner with web and development teams to troubleshoot tracking discrepancies between Marketo tracking and form submission data. 
Regularly audit and optimize data flow between Marketo programs and Salesforce campaigns, ensuring campaign member status mapping is accurate. 
Maintain naming conventions and folder structures for Marketo programs to support scalable reporting across marketing.

Webinar & Event Program Support 

Coordinate webinar logistics across marketing and other departments, including registration setup, reminder and follow-up sequences, platform configuration, and post-event lead handoff. 
Build and maintain Marketo programs (webinars, in-person events, virtual conferences) using standardized program templates to ensure consistent tracking across all event types. 
Ensure Salesforce campaigns are set up correctly, so funnel tracking and attribution are correct. 
Set up and QA registration and confirmation emails, calendar invites, and reminder or follow-up sends tied to event and webinar programs. 
Ensure program success flags and channel and program tagging align with attribution models for accurate marketing-sourced and marketing-influenced reporting.

Reporting, Process & Documentation 

Pull and maintain reporting on email and nurture campaign performance (opens, clicks, conversions, pipeline influence), surfacing insights, flagging anomalies, and communicating deliverability and list-quality issues clearly to non-analytical stakeholders. 
Use those insights to inform A/B testing and continuous optimization of engagement, conversion, and ROI working in close collaboration with the Lifecycle Marketing Manager. 
Build and maintain repeatable processes and documentation so campaigns launch consistently, and the team can scale execution without sacrificing quality. 
Own end-to-end execution of global campaigns, ensuring scalable, repeatable program delivery across email, paid search, webinars, events, and account-based marketing. 
Coordinate email localization efforts with EMEA reviewers as well.

Automation & Compliance 

Pilot AI-aware patterns and automation (for example, prompt-driven builds) within the email workflow, and partner with GTM Engineering to replace manual steps. 
Support enrichment workflows in Clay to improve data quality and routing accuracy. 
Understand and monitor compliance and database hygiene tasks including GDPR, opt-in management, unsubscribes, and invalid or suspended records.

What you bring to the role:

2-3 years of experience in a marketing operations, campaign management, demand generation, or email marketing role, ideally at a B2B technology company. 
Must have hands-on experience with Marketo.
Experience with Salesforce, HubSpot, Zoho or other CRM platforms to build emails, forms, lists, workflows, smart campaigns, and dynamic content. 
Strong attention to detail and a QA mindset — you catch broken links, mis-segmented sends, and tracking gaps before they go live. 
Experience with audience segmentation, list hygiene, and email deliverability at scale.
Solid organizational and project -management skills, with the ability to juggle multiple campaigns and deadlines. 
Ability to work cross-functionally with marketing, sales, product marketing, and event teams to keep multi-stakeholder programs on track, often on tight cycles. 
Reporting and analytics literacy — comfortable pulling campaign metrics and translating them into clear, actionable summaries. 
Self-starter who can own recurring operational work independently and reliably from start to finish. 
The ability and desire to work in a fast-paced challenging environment.
Exceptional English communication skills  (oral and written).

Nice to have:

Familiarity with enrichment, data, or account-based marketing tooling (such as Clay) and analytics tools. 
HTML/CSS skills for troubleshooting email. 
Experience supporting a high-volume and fast-paced marketing team. 
An affinity for learning complex, highly technical products and strong technical aptitude, generally. 
Familiarity with GDPR and email compliance requirements. 
Experience with LLMs and a point of view on how AI can up-level day-to-day operational work.

Location: This is a fully remote position based in Mexico. Must currently reside in Mexico.

Sponsorship: AlertMedia does not sponsor candidates. Must have the legal right to work in Mexico without sponsorship now and in the future.

Why you’ll love working at AlertMedia:

Competitive Base Salary (Bi-Monthly payroll)
Annual Company Bonus
100% Employer-Paid Medical, Dental, and Vision Coverage
Parental Leave Program
Christmas Bonus (Aguinaldo)
Generous Vacation and Holiday Policy
Additional Vacation Bonus
Monthly Work-from-Home Stipend
All Necessary Equipment Provided: Laptop, monitor and accessories
Recognition & Rewards: We celebrate wins big and small
Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!

About AlertMedia:

We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.  

Come join us in our mission to save lives and minimize loss through effective communication.  

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/

Benefits

Parental Leave

Skills

Marketo

Salesforce

Email Marketing

Campaign Management

Demand Generation

CRM Management

Data Hygiene

Marketing Automation

Ready to Apply?

Join AlertMedia today

Posted 3 weeks ago

More Marketing roles you might like

Discover similar opportunities from companies that are also hiring remotely.

Head of Growth

Richpanel

Full Time

$160k - $200k

6 days ago

Make Richpanel the company every CX leader knows before they need us. Richpanel is the AI-native helpdesk. We replace the old helpdesk and the next few support hires. We are profitable, backed by Sequoia Capital, and trusted by 3,000+ paying brands. Our team is small by design.

United States

Growth Marketing

Senior

Product Marketing

Brand Marketing

Category Creation

+5 more

Content Collection for Advertising Rescue Dogs - Volunteer (Unpaid)

Path of Hope Rescue

Part Time

6 days ago

Updated/Reviewed 12.04.25 Foster Dog Content Collection Job Industry: Charity / Social Services / Non- Profit Organization Position Name: Foster Dog Content Collection for Dog Rescue - Volunteer (Unpaid) Job Location: Spokane, Washington, United States Job Type: Part Time Office Setting: Fully…

United States

Content Marketing

Entry

Content Collection

Data Organization

Communication

+5 more

Content Collection for Advertising Rescue Dogs - Volunteer (Unpaid)

Path of Hope Rescue

Part Time

6 days ago

United States

Powerhouse Retail Services LLC

Content Marketing

Entry

Content Collection

Data Organization

Communication

+5 more

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

Project Manager - Commercial Construction

Full Time

6 days ago

Project Manager at Powerhouse Supercharge Your Career at Powerhouse! Powerhouse is looking for a motivated and detail-oriented Project Manager to join our growing team.

United States

Powerhouse Retail Services LLC

Senior

Project Management

Client Relationship Management

Construction Management

+5 more

Project Manager - Commercial Construction

Full Time

6 days ago

Project Manager at Powerhouse Supercharge Your Career at Powerhouse! Powerhouse is looking for a motivated and detail-oriented Project Manager to join our growing team.

United States

Cohen Law Group-Florida PA

Senior

Project Management

Client Relationship Management

Construction Management

+5 more

Insurance Litigation Attorney

Full Time

$150k - $250k

6 days ago

Help Us Build Our Arizona Practice What if your next opportunity wasn't just another job? Cohen Law Group is expanding its Arizona practice and looking for an Arizona-licensed attorney who is excited about the opportunity to help shape and grow our presence in the state.

United States

Legal

Mid

Litigation

Insurance Law

Case management

+5 more

Weekend Customer Service Representative (Part Time)

DIRAD TECHNOLOGIES INC

Part Time

6 days ago

This Part Time Customer Service Representative position will assist inbound callers with program inquiries and website utilization. Reliability and flexibility are both crucial for this role. Full training is provided!

United States

Entry

Customer Service

Verbal communication

Written Communication

+5 more

Technical Program Manager - Embedded Software

EnCharge AI

Full Time

$200k - $250k

6 days ago

EnCharge AI is building a new generation of AI compute systems designed to deliver dramatically higher energy efficiency for AI inference. Our technology combines innovative compute architectures with a full-stack software platform spanning silicon, firmware, drivers, compilers, runtimes, and AI…

United States

Staff

Technical Program Management

Embedded Software

Silicon Bring-up

+5 more

💥 Make an Impact Become a Life Insurance Producer

GIA Legacy Planning

Full Time

6 days ago

💥About Us: We are a forward-thinking life insurance agency that’s revolutionizing the way producers build their careers. Our mission is to provide outstanding protection for families while creating meaningful opportunities for individuals to grow their businesses within the life insurance industry.

United States

Entry

Sales

Insurance

Client Relationship Management

+5 more

Creative Designer

Freebird

Full Time

6 days ago

Do you get the same charge from concepting a full campaign as you do from turning around a killer Amazon listing before the end of day? Can you jump from a paid social ad, to an email build, to a landing page, and make all of them feel unmistakably on-brand?

Canada

Design

Product Design

Senior

Visual Design

Figma

Campaign Concepting

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

6 days ago

About Proof We're Proof , a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%.

Canada

Full Stack Engineering

Mid

React

TypeScript

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

6 days ago

Canada

Disability Management Institute

Full Stack Engineering

Mid

React

TypeScript

+5 more

Claims Coordinator (12-Month Contract)

Full Time

CAD 45k - CAD 55k

6 days ago

Claims Coordinator (12-Month Contract) Who We Are At Disability Management Institute (DMI), we deliver innovative, end-to-end disability and absence management solutions that transform how employers support their teams.

Canada

Disability Management Institute

Mid

Claims Processing

Administrative Support

Customer Service

+5 more

Claims Coordinator (12-Month Contract)

Full Time

CAD 45k - CAD 55k

6 days ago

Canada

Mid

Claims Processing

Administrative Support

Customer Service

+5 more

Fundraising and External Relations Director

MedAmerica

Full Time

$102.29k - $130.42k

6 days ago

Remote, Nationwide – Seeking Fundraising and External Relations Director Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives.

United States