Claims Consultant - Veterans Disability Appeals at Allsup
United States
$47.5k - $70k
<div><body><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">About the role</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">The </span><i><b><strong style="font-size:12pt;font-style:italic;white-space:pre-wrap;">VA Claims Consultant</strong></b></i><span style="font-size:12pt;white-space:pre-wrap;"> is responsible for reviewing and addressing technical, medical and viability issues on claimant cases pending at all levels of the Veteran Affairs process. Primary duties include reviewing VA claims file and medical evidence, resolving complex claim issues, and sharing knowledge with claims agents. Instructs, mentors, and trains peers and support staff. Performs work with minimal supervision.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">What you'll do</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Review and prepare a summary of the veteran’s claims file which includes past and present VA decisions, analyzes medical evidence, reviews VA law and regulations, and determines any error of law administered by the Regional Office and/or Veteran Law Judge in order to compose the brief.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Reviews medical records, applications on file, and the claim’s agent medical development profile in order to determine which medical records to solicit from the claimant’s medical providers. Selects appropriate disability benefit questionnaires and sends to the appropriate provider based upon the claimant’s medical conditions.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Assist claimants with drafting lay statements; drafting independent medical opinion request letters and case summaries for medical consultants; identifying and sending correct VA disability benefit questionnaires</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Reviews briefs written by claims agent providing proofreading and research as needed.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Reviews cases for technical problems and medical eligibility.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Research and identify reference material to support case development and documentation.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Processes work in a timely and accurate manner.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Accurately and thoroughly document system notes of all conversations and actions.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Maintains technical knowledge of all VA programs and procedures.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Reviews claims for viability and closure. Contacts claimant/clients to review and discuss.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Participates in training sessions and demonstrations.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Maintains strict confidentiality of claimant information, procedural manuals, client/prospect lists, information on new business ventures, and other confidential Allsup information.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Mentor peers and support staff.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Assist, on an as needed basis, with claims agent job functions. Including, but not limited to, claim status, drafting appeals, VA Forms, etc.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Work on special projects</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">Qualifications</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Requires Bachelor’s degree or equivalent experience.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Must have strong oral and written communication skills and the ability to learn and apply technical instructions.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Minimum of two years of Veteran's disability claims handling responsibilities and experience</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Professional oral/telephone communication skills.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Superior organizational skills.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">High level of initiative.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Excellent knowledge of Word and Excel.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">Benefits</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Health, Dental, and Vision Insurance</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">401(K) Matching</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Short-Term and Long-Term Disability Insurance</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Life Insurance</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Paid Time Off</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Paid Holidays</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Flexible Spending and Health Savings Account</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Tuition Reimbursement</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Pet Insurance</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Employee Assistance Program</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><i><b><strong style="font-style:italic;white-space:pre-wrap;">DISCLAIMER</strong></b></i></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="white-space:pre-wrap;">Tasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><i><b><strong style="font-style:italic;white-space:pre-wrap;">Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law. </strong></b></i></p></body></div>
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