Facilities Facilities Project Coordinator at ALO
Worldwide
<div class="content-intro"><p><span style="font-size: 10pt;"><strong>WHY JOIN ALO?</strong></span></p> <p>Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.</p></div><p><strong>OVERVIEW</strong></p> <p><span data-contrast="auto">As a Retail Facilities Project Coordinator, you will serve as the operational engine of the Retail Facilities team, owning the day-to-day management of Service Channel work orders across the region from creation through completion.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">You will report directly to the Senior Manager of Retail Facilities who </span><span data-contrast="auto">will provide dedicated coordination support across multiple Facilities Managers throughout the region. This role is the department's central point of contact for work order tracking, vendor follow-up, and administrative execution — managing the high-volume, detail-intensive workload of the department so Facilities Managers are freed up to focus on capital projects, high-visibility store initiatives, and in-person store visits.</span> <span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The ideal candidate is highly organized, detail-oriented, and thrives on staying ahead of a fast-moving queue of open tickets. This is a desk-based, tool-driven role centered on Service Channel: you will spend the majority of each day reviewing, triaging, and following up on work orders to ensure nothing falls through the cracks.</span><span data-ccp-props="{}"> </span></p> <p><strong>RESPONSIBILITIES </strong><em> </em></p> <ul> <li><span data-contrast="auto">Own the daily review and triage of all Service Channel work orders across the region, monitoring queues to ensure every ticket is assigned, actioned, and progressing toward resolution.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Follow up proactively with vendors and service providers on open work orders — chasing responses, scheduling, quotes, and completion documentation — to keep tickets moving and prevent aging.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Track work order aging and escalate stalled, overdue, or high-priority tickets to the appropriate Facilities Manager with the context needed for quick decision-making.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Manage the tedious, high-volume administrative workload of the department (data entry, status updates, documentation, notes) so that Facilities Managers can prioritize store visits, high-visibility locations, and project work.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Support multiple Facilities Managers across the region, acting as a shared coordination resource and single point of continuity for work order status across their portfolios.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Secure complete and accurate vendor proposals, quotes, and required documentation (COIs, W-9s, etc.) prior to work order approval, and route for sign-off per approval thresholds.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Maintain accurate, current records in Service Channel, including notes, statuses, invoices, and supporting documentation, to support audit-readiness and reporting.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Generate regular work order status reports and dashboards for Facilities Managers and leadership, highlighting aging tickets, spend trends, and vendor performance.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Identify recurring issues, bottlenecks, or opportunities to improve Service Channel workflows and recommend process or tool enhancements.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Support vendor onboarding and training on the Service Channel platform to drive adoption, compliance, and consistent use across the vendor network.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Assist with coordinating preventive maintenance schedules and confirming completion in line with company and legal safety guidelines.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Support cost tracking, invoice coding, and budget reconciliation for the region's repairs and maintenance spend.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Establish and maintain strong working relationships with store teams, regional operations managers, landlords/building managers, and vendors.</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Provide additional administrative and project support to the region's Facilities Managers as needed.</span><span data-ccp-props="{"335559991":630}"> </span></li> </ul> <p><strong>QUALIFICATIONS</strong></p> <ul> <li><span data-contrast="auto">Strong organizational skills with the ability to manage a high volume of open items simultaneously</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Highly detail-oriented with a strong sense of urgency and follow-through</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Strong written and verbal communication skills, particularly with vendors and cross-functional stakeholders</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Ability to prioritize workload and consistently meet deadlines</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Comfortable working autonomously in a fast-paced, high-volume environment</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Proactive, positive, and professional nature</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Strong analytical and problem-solving skills to resolve issues quickly and effectively</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Ability to remain calm and effective under pressure</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Team player able to support multiple stakeholders and shifting priorities</span></li> <li><span data-contrast="auto">Service Channel experience; ability to quickly learn and navigate work order management platforms</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Intermediate to advanced proficiency in Microsoft Word, Excel, and PowerPoint</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">2–4 years of experience in facilities coordination, facilities administration, or a similar operations/support role, preferably within a retail or multi-location environment</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Working knowledge of building systems (plumbing, HVAC, electrical) sufficient to triage and communicate issues, though hands-on repair is not required</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Understanding of fundamental budgeting, invoicing, and expense-tracking processes</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Ability to read basic building plans and vendor documentation</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Strong administrative and time-management skills, with the ability to support multiple Facilities Managers at once</span><span data-ccp-props="{"335559991":630}"> </span></li> <li><span data-contrast="auto">Ability to work independently while keeping stakeholders informed of status and next steps</span><span data-ccp-props="{"335559991":630}"> </span></li> </ul> <p> </p><div 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