Senior Product Manager at Atlassian

India

<h3>Overview</h3><p><strong>Working at Atlassian</strong></p><p>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.</p><p></p><h3>Responsibilities</h3><p></p><p>As a Senior Product Manager, you will take end-to-end ownership for designing and delivering out-of-the-box (OOTB) vertical solutions for Atlassian’s Service Collections ESM products. These pre-configured, industry-specific packages provide customers with ready-to-use workflows, dashboards, automation, and data models tailored to common service management practices such as IT Asset Management, Configuration Management, and HR Service Management.</p><p><strong>In this role, you will:</strong></p><ul><li><p>Define and prioritise OOTB solutions that address key customer pain points, using data and customer insights to inform decisions and measure impact.</p></li><li><p>Collaborate closely with engineering, design, marketing, and go-to-market teams to deliver high-quality solutions on time, ensuring alignment across stakeholders.</p></li><li><p>Leverage standardised data structures and templated components to deliver seamless, end-to-end experiences for specific verticals (e.g., ITSM, ITAM, HRSM).</p></li><li><p>Integrate Atlassian platform capabilities—including automation, analytics, and AI agents—into these solutions to drive efficiency and effectiveness for enterprise customers.</p></li><li><p>Gather, analyse, and act on customer feedback and product usage data to iterate and continuously improve solutions, ensuring they meet evolving customer and business needs.</p></li><li><p>Communicate product vision, progress, and outcomes clearly to stakeholders at all levels, fostering alignment and transparency.</p></li><li><p>Champion best practices and foster a culture of learning, experimentation, and continuous improvement within the team.</p></li></ul><p>Your work will help transform Service Collection OOTB offerings from flexible, general-purpose tools into best-practice, opinionated solutions that enable customers to quickly realise value and scale their service management practices.</p><h3>Qualifications</h3><ul><li><p>5 to 8 years of experience in a product management role with experience ideating and implementing software roadmaps</p></li><li><p>Background in Software Development, User Experience Design, IT Operations, IT Asset Management, DevOps</p></li></ul><p></p>