Is the Senior Application Advisor Phoenix/Transplant position at Cardamom fully remote?

Yes, this Senior Application Advisor Phoenix/Transplant position at Cardamom is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Senior Application Advisor Phoenix/Transplant role?

This is a full-time Senior Application Advisor Phoenix/Transplant position at Cardamom.

Senior Application Advisor Phoenix/Transplant at Cardamom

United States

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Remote Opportunity

Senior Application Advisor Phoenix/Transplant

Join Cardamom as a senior professional working remotely from United States. Explore the role, benefits, and apply in one place.

Senior Application Advisor Phoenix/Transplant

Cardamom

Full Time

3 weeks ago

About the role Join Cardamom Health as a Senior Application Advisor (Application Lead), supporting a major health system on the West Coast in a fully remote, full-time salaried position. Serve as the primary analyst and application owner for the Epic Phoenix (Transplant) application.

United States

Engineering

Senior

Application Support

Incident Resolution

Ticket Management

+5 more

Job Description

About the role

Join Cardamom Health as a Senior Application Advisor (Application Lead), supporting a major health system on the West Coast in a fully remote, full-time salaried position.
Serve as the primary analyst and application owner for the Epic Phoenix (Transplant) application.
Partner closely with clinical and operational stakeholders to support and optimize transplant workflows.

What you'll do

Provide business-as-usual (BAU) support, including incident resolution, ticket management, break/fix support, and ongoing application maintenance.
Lead application build, workflow optimization, configuration, and small enhancement requests.
Support Epic upgrades through integrated testing, regression testing, release planning, UAT, and go-live activities.
Serve as the primary point of contact and application owner for Epic Phoenix.
Help identify opportunities to improve workflows and optimize the application.
Participate in a day-call rotation supporting Pacific Time hours.

Qualifications

Epic Phoenix (Transplant) certification.
Experience serving as a primary analyst, application owner, application lead, or subject matter expert (SME).
Strong experience with production support, application build, and optimization.
Highly proactive and able to work independently while taking ownership of an application.
Comfortable partnering with clinical and operational stakeholders.
Available to start ASAP.
Willingness to support Pacific Time hours during the day-call rotation; candidates in Central Time should expect to work until approximately 6:00 PM CT during their rotation.

Skills

Application Support

Incident Resolution

Ticket Management

Workflow Optimization

configuration

Epic Phoenix

Transplant workflows

Application build

Ready to Apply?

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Posted 3 weeks ago

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