Sales Operator at Career Hub
Worldwide
<p><strong>About Forward</strong></p><p>At Forward, we connect visionary iGaming companies with the industry’s brightest minds, delivering solutions that go beyond the ordinary. From marketing and R&D to technology, VIP customer experience, and data analytics, we handpick talent that empowers businesses to excel on a global stage. We don’t just fill positions, we build partnerships that elevate careers and drive innovation forward.</p><p>We’re looking for someone who feels comfortable talking a lot on the phone and knows how to steer a conversation to a result. You’ll work with our existing player base: no cold sales, just calls to people who already know us.</p><p><strong>What you’ll do:</strong></p><ul><li><p>Make outbound calls to a ready-made customer base (reactivation, bringing back inactive players, supporting new ones)</p></li><li><p>Inform players about current bonuses, promotions and tournaments</p></li><li><p>Work with scripts and handle objections</p></li><li><p>Log the outcome of every call in the CRM</p></li><li><p>Hit your personal targets for calls and conversion</p></li></ul><p><strong>What matters to us:</strong></p><ul><li><p>1+ year of experience in a call center or sales</p></li><li><p>Fluent Russian, with good spoken communication and clear diction</p></li><li><p>No fear of the phone</p></li><li><p>Discipline and drive for results: you’re comfortable working with targets and metrics</p></li><li><p>Your own laptop with at least 16 GB of RAM, a stable internet connection and a headset</p></li><li><p>A plus: experience in gambling, betting or another digital industry</p></li></ul><p><strong>What we offer:</strong></p><ul><li><p>5/2 schedule with floating days off (9:00-18:00 Warsaw time)</p></li><li><p>1-month probation period</p></li><li><p>Base salary of 700 USD + KPI bonus: 150 USD during probation, 300 USD afterwards</p></li><li><p>18 working days of paid vacation per year</p></li><li><p>10 working days of paid sick leave</p></li><li><p>Product training and team support from day one</p></li></ul><p>If you enjoy working with your voice and seeing your results in numbers, apply and let’s get to know each other.</p>
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