Demand Generation Manager at Carrum Health
United States
<p><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>At Carrum Health, we have built a unique marketplace for specialty care with unparalleled patient experience</strong></span></p><p></p><p><span style="font-size: 10pt; font-family: Georgia, serif;">Since 2014, we have been rewiring a fundamentally broken healthcare system. By connecting large employers directly with the nation's top-tier providers, our platform replaces a flawed fee-for-service model with one that actually works. If you are passionate about solving complex economic problems, driving systemic change in our healthcare system, and thriving in a people-first culture, we want you on our team. As a high-growth health tech company, we are seeking high-performing, exceptional talent to scale our platform and ensure that anyone in the country facing a specialty procedure has access to the life-changing Carrum benefit. </span></p><p><span style="font-size: 10pt; font-family: Georgia, serif;">Our marketplace creates massive value for all stakeholders:</span></p><ul><li><p><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>For Employers (Demand):</strong> Predictable, transparent pricing that slashes specialty care costs by up to 45% and eliminates waste</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>For Providers (Supply):</strong> Ability to gain market share while reducing administrative burden, empowering top-tier doctors to focus completely on delivering optimal care.</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>For Members (Users):</strong> A life-changing benefit with dedicated concierges, VIP access to the nation's best specialists, and little-to-no out-of-pocket costs.</span></p></li></ul><p><span style="font-size: 11pt; font-family: Arial, sans-serif;"><strong><em>The salary range for this role is $125,000 depending on geography and level of experience, plus equity and an annual bonus.</em></strong></span></p><p></p><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">We are looking for a <strong>Demand Generation Manager to</strong> turn the audience Carrum has already built into pipeline. You will play a critical role in our success by owning the nurture, scoring, and conversion programs that move employers, benefits consultants and brokers, and health plans from first interest to a sales conversation.</span></p><p></p><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Reporting to the <strong>VP of B2B Marketing</strong>, you will own demand generation execution end to end in Marketo and Salesforce, work hand in hand with Sales to convert open opportunities, and show with data what is working. This is a high-ownership, execution-focused role for someone who is as comfortable building a nurture track as they are reading a funnel report.</span></p><p></p><p><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>You’re excited about this opportunity because you will...</strong></span></p><ul><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Own the strategy and execution of email nurture programs and multi-channel campaigns that move contacts from awareness to a sales-ready conversation, with a focus on converting open pipeline and re-engaging stalled opportunities.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Build, test, and manage campaigns in Marketo and Salesforce, including email sends, nurture tracks, and triggered programs tied to events, webinars, and content.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Own lead scoring, routing, and the handoff between Marketing and Sales, and keep service-level expectations clear and measured.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Build audience segments by buyer type, account, and engagement so every program speaks to the right employer, consultant, or health plan contact.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Partner with Sales and Sales Enablement to prioritize accounts, align follow-up to campaign activity, and close the loop on lead quality.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Run structured tests on messaging, offers, cadence, and channels, and apply what you learn.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Deliver weekly and monthly reporting on funnel conversion, campaign performance, and pipeline influence, and benchmark results quarterly for marketing leadership.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Manage third-party partners that support demand generation, such as content syndication and data providers, and hold them to clear performance standards.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Keep the database healthy through de-duplication, enrichment, and list hygiene.</span></p></li></ul><p><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>We’re excited about you because…</strong></span></p><ul><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">You bring a strong background in B2B demand generation, lifecycle marketing, or marketing operations, with a track record of owning a workstream and tying campaigns to pipeline and revenue.</span></p><p><br></p><p><span style="font-size: 11pt; font-family: Arial, sans-serif;"><strong>We hope to see from you:</strong></span></p><p><br></p><ul><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">5+ years of hands-on B2B demand generation, lifecycle marketing, or marketing operations experience, healthcare, benefits, or high-growth technology companies preferred.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Strong skills in Marketo (building programs, scoring models, and lead flows) and Salesforce (campaigns and lead, contact, and opportunity objects).</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Experience tying campaign activity to pipeline, with comfort in funnel analytics and reporting.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Experience partnering with Sales and other functions on shared goals, and a collaborative approach to working with Marketing Operations, Events, Content, and Sales Enablement.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Familiarity with Zoom Webinars, Asana or similar project management tools, and Google Workspace or Microsoft 365.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Strong writing skills for both internal briefing and external marketing.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">An entrepreneurial and resourceful mindset: we need people who can find creative ways to make a big impact quickly and without much direction.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.</span></p></li><li><p><span style="font-size: 11pt; font-family: Arial, sans-serif;">A bachelor's degree in Marketing, Communications, Business, or a related field.</span></p></li></ul></li></ul><p><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>Why you’ll love working with us...</strong></span></p><ul><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Teladoc, Hinge Health, Accolade, Angi, and Optum. </span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">We champion a collaborative environment where team members can be autonomous, receive support and healthy feedback, and bring their authentic selves to work.</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">We carve out time to celebrate our successes and have fun. <strong>We’re a remote-first company with employees all over the United States.</strong> We offer holistic employee support with flexible working hours, generous time off, paid parental leave, opportunities to connect virtually and in-person, and more.</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee alongside several employee resource groups (ERGs) that support parents, women, and various underrepresented groups. </span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">Carrum is remote-first, but we believe the best work often happens in person. This role may include occasional travel for team offsites, client events, or company gatherings.</span></p></li></ul><p><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>Other benefits</strong>:</span></p><ul><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">Stock option plan and performance bonus for eligible employees</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">Flexible schedules and remote work</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">Chicago and San Francisco offices available as an option</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">Flexible PTO, within reason</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">Summer Fridays (sign off @ 1pm local time)</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum Health Day</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">Annual holiday shutdown in December</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">Paid parental leave</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">Health, vision, and dental insurance</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">Employee Assistance Programs (EAP)</span></p></li><li><p><span style="font-size: 10pt; font-family: Georgia, serif;">401K retirement plan</span></p></li></ul><p><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>About Carrum</strong></span></p><p><span style="font-size: 10pt; font-family: Georgia, serif;">Carrum Health’s mission is to change how we pay for and deliver specialty care. We offer self-insured employers and plan sponsors a value-based specialty care platform that connects their members with a rigorously vetted network of specialty care providers. Carrum’s transparent, all-inclusive bundled pricing, award-winning technology, and dedicated care navigation team help lower costs for both members and employers while delivering a superior member experience. Carrum is independently validated to reduce unnecessary procedures by as much as 30%, lower readmissions by 80%, and save employers up to 45% per episode of surgical care. Learn more at </span><a target="_blank" rel="noopener noreferrer nofollow" class="text-primary-600 underline underline-offset-2" href="http://carrumhealth.com"><span style="font-size: 10pt; font-family: Georgia, serif;"><u>carrumhealth.com</u></span></a><span style="font-size: 10pt; font-family: Georgia, serif;">.</span></p><p><span style="font-size: 10pt; font-family: Georgia, serif;">Since launching in 2014, we’ve partnered with top-quality providers across the nation including Cleveland Clinic, Johns Hopkins, Mayo Clinic, Stanford Health Care, and a growing network of 1,400+ COEs. We serve hundreds of self-insured employers including Fortune 50 companies, such as United Airlines, US Foods, and Prudential, and public sector clients such as the States of Maine, Nevada, Tennessee, and Self-Insured Schools of California. </span></p><p></p><p><span style="font-size: 10pt; font-family: Georgia, serif;">The impact of our platform has been validated by a landmark </span><a target="_blank" rel="noopener" class="text-primary-600 underline underline-offset-2" href="https://www.healthaffairs.org/doi/full/10.1377/hlthaff.2020.01488"><span style="font-size: 10pt; font-family: Georgia, serif;"><u>RAND Corporation study</u></span></a><span style="font-size: 10pt; font-family: Georgia, serif;">, honored with prestigious </span><a target="_blank" rel="noopener" class="text-primary-600 underline underline-offset-2" href="https://www.hbs.edu/news/releases/carrum-health-wins-health-acceleration-challenge"><span style="font-size: 10pt; font-family: Georgia, serif;"><u>awards </u></span></a><span style="font-size: 10pt; font-family: Georgia, serif;">from institutions like Harvard Business School & Harvard Medical School, and featured as a Harvard Business School </span><a target="_blank" rel="noopener" class="text-primary-600 underline underline-offset-2" href="https://www.hbs.edu/faculty/Pages/item.aspx?num=51867"><span style="font-size: 10pt; font-family: Georgia, serif;"><u>case study</u></span></a><span style="font-size: 10pt; font-family: Georgia, serif;">. </span></p><p></p><p><span style="font-size: 10pt; font-family: Georgia, serif;">As a recognized digital health leader, Carrum is frequently covered by national media, including <em>Bloomberg, Fast Company, Fierce Healthcare, Fortune, Los Angeles Times, Reuters, TechCrunch, and U.S News & World Report</em>. Backed by $96M from top-tier investors including OMERS, Tiger Global Management, Revelation Partners and Wildcat Ventures, we’re only scratching the surface of our opportunity. Come join us. </span></p><p></p><p><span style="font-size: 10pt; font-family: Georgia, serif;"><em>Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience. </em></span></p><p></p><p><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>A Note on Recruitment Safety:</strong> To protect yourself against recruitment fraud, please note that Carrum Health will only communicate via an <strong>@</strong></span><a target="_blank" rel="noopener noreferrer nofollow" class="text-primary-600 underline underline-offset-2" href="http://carrumhealth.com"><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>carrumhealth.com</strong></span></a><span style="font-size: 10pt; font-family: Georgia, serif;"> email address. We do not conduct interviews via text or messaging apps, nor do we ever request financial information or fees during the hiring process. All authentic job openings are posted at</span><a target="_blank" rel="noopener" class="text-primary-600 underline underline-offset-2" href="https://www.google.com/search?q=https%3A%2F%2Fcarrumhealth.com%2Fcareers"><span style="font-size: 10pt; font-family: Georgia, serif;"> <strong><u>carrumhealth.com/careers</u></strong></span></a><span style="font-size: 10pt; font-family: Georgia, serif;">. If you are unsure about the legitimacy of a communication, please verify it via </span><a target="_blank" rel="noopener noreferrer nofollow" class="text-primary-600 underline underline-offset-2" href="mailto:talent@carrumhealth.com"><span style="font-size: 10pt; font-family: Georgia, serif;"><strong>talent@carrumhealth.com</strong></span></a><span style="font-size: 10pt; font-family: Georgia, serif;">.</span></p>
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