Social Community Representative at Celsius

United States

<p>The Social Community Representative is responsible for engaging with consumers, creators, and ambassadors across social media channels to build community, strengthen brand affinity, and support a positive customer experience. This remote, part-time role combines community management, creator support, social engagement, and content execution to help drive meaningful connections and brand growth.</p><p>Reporting to the DIGITAL COMMUNITIES' ASSOCIATE MANAGER, the SOCIAL COMMUNITY REPRESENTATIVE will support our collegiate team in the following areas and meet the job requirements below.</p><p>This is a remote, part-time position.</p><p>--</p>Responsibilities <p>· Monitor and respond to direct messages, comments, tagged content, and community interactions across social media platforms to support audience engagement and strengthen brand affinity.</p><p>· Act as a trusted voice of the brand by reviewing and responding to consumer, creator, and ambassador inquiries with professionalism, accuracy, and attention to detail.</p><p>· Foster positive brand sentiment through timely, thoughtful, and on-brand interactions across all social channels.</p><p>· Support creator, ambassador, and community engagement by resharing stories, engaging with tagged content, and recognizing standout community members.</p><p>· Amplify user-generated content (UGC) and spotlight exceptional creator and ambassador content through social features, community initiatives, and monthly reward or gift-code programs.</p><p>Identify and report recurring community themes, ambassador questions, consumer complaints, and engagement opportunities to help improve brand communications and customer experience.</p><p>· Assist with content creation and execution across platforms including TikTok, Instagram, Threads, X, and other emerging social channels.</p><p>· Contribute creative ideas, messaging concepts, and social-first content recommendations that align with brand voice and campaign objectives.</p><p>· Encourage participation in community programs, ambassador challenges, competitions, seasonal campaigns, and engagement initiatives through proactive outreach.</p><p>· Research social trends, creators, cultural moments, and emerging platforms to identify opportunities for community growth and engagement.</p> <p>· Experience with excel.</p><p>· Strong written and verbal communication skills, with the ability to represent the brand voice professionally and enthusiastically.</p><p>· Familiarity with social media platforms (Instagram, TikTok, etc.) and current social trends.</p><p>· Highly organized with the ability to manage multiple projects and track many moving pieces at once.</p><p>· Comfortable using influencer marketing platforms, social media monitoring tools, or CRM systems (e.g., CIQ, Sprout Social).</p><p>· A proactive, collaborative attitude and a passion for digital communities and creator culture.</p>