Business Analyst at CIEE Inc
United States
<p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;' data-pasted="true"><strong><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;">Position: </span></strong><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;"> Business Analyst </span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-family: arial, sans-serif; font-size: 14px;"><strong><span style="line-height: 107%;">Reports to: </span></strong></span><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;">Project Manager</span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-family: arial, sans-serif; font-size: 14px;"><strong><span style="line-height: 107%;">Department:</span></strong></span><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;"> IT </span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-family: arial, sans-serif; font-size: 14px;"><strong><span style="line-height: 107%;">Location: </span></strong></span><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;">US Remote (and Canada when applicable) </span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;"><br> <strong>Who we are: </strong></span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;">CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world.</span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-family: arial, sans-serif; font-size: 14px;"><strong><span style="line-height: 107%;">Why work with us: </span></strong></span></p><ul style="margin-bottom:0cm;margin-top:0cm;" type="disc"><li style="margin: 0cm; font-size: 14px; font-family: arial, sans-serif; text-align: justify;"><strong><span style="line-height: 107%;">You will change the world.</span></strong><span style="line-height: 107%;"> CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!</span></li><li style="margin: 0cm; font-size: 14px; font-family: arial, sans-serif; text-align: justify;"><strong><span style="line-height: 107%;">You will receive a competitive total rewards package.</span></strong><span style="line-height: 107%;"> CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:</span><ul style="margin-bottom: 0cm; margin-top: 0cm; font-family: initial; font-size: initial;" type="square"><li style="margin-top: 0cm; margin-right: 0cm; font-size: 14px; font-family: arial, sans-serif; margin-bottom: 0cm; text-align: justify;"><span style="line-height: 107%;">Paid time off and Parental leave</span></li><li style="margin-top: 0cm; margin-right: 0cm; font-size: 14px; font-family: arial, sans-serif; margin-bottom: 0cm; text-align: justify;"><span style="line-height: 107%;">Gym Reimbursement Program</span></li><li style="margin-top: 0cm; margin-right: 0cm; font-size: 14px; font-family: arial, sans-serif; margin-bottom: 0cm; text-align: justify;"><span style="line-height: 107%;">Employee Assistance Program</span></li><li style="margin-top: 0cm; margin-right: 0cm; font-size: 14px; font-family: arial, sans-serif; margin-bottom: 0cm; text-align: justify;"><span style="line-height: 107%;">Short-term & Long-term Disability</span></li><li style="margin-top: 0cm; margin-right: 0cm; font-size: 14px; font-family: arial, sans-serif; margin-bottom: 0cm; text-align: justify;"><span style="line-height: 107%;">6 floating Fridays (based on our eligibility rules)</span></li><li style="margin-top: 0cm; margin-right: 0cm; font-size: 14px; font-family: arial, sans-serif; margin-bottom: 0cm; text-align: justify;"><span style="line-height: 107%;">CIEE Study Abroad Program discounts</span></li><li style="margin-top: 0cm; margin-right: 0cm; font-size: 14px; font-family: arial, sans-serif; margin-bottom: 0cm; text-align: justify;"><span style="line-height: 107%;">403(b) Retirement Plan with employer contribution</span></li><li style="margin-top: 0cm; margin-right: 0cm; font-size: 14px; font-family: arial, sans-serif; margin-bottom: 0cm; text-align: justify;"><span style="line-height: 107%;">Insurance Coverage (life, travel, medical, dental, and vision) </span></li><li style="margin-top: 0cm; margin-right: 0cm; font-size: 14px; font-family: arial, sans-serif; margin-bottom: 0cm; text-align: justify;"><span style="line-height: 107%;">Flexible Spending Accounts/Health Savings Account (medical and dependent)</span></li><li style="margin-top: 0cm; margin-right: 0cm; font-size: 14px; font-family: arial, sans-serif; margin-bottom: 0cm; text-align: justify;"><span style="line-height: 107%;">Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)</span></li></ul></li><li style="margin: 0cm; font-size: 14px; font-family: arial, sans-serif; text-align: justify;"><strong><span style="line-height: 107%;">You will be part of a fast-paced, international, and collaborative team of professionals.</span></strong><span style="line-height: 107%;"> CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our almost 80-year-old mission to make the world a more peaceful place.</span></li></ul><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;"><br> </span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-family: arial, sans-serif; font-size: 14px;"><strong><span style="line-height: 107%;">Who you are: </span></strong></span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;">CIEE’s Business Analysts are a critical link between our engineering teams and business units. They support all functions involved in the design, development, documentation, training, testing, and maintenance of our software applications. These applications are used to market to, acquire, and support on-program CIEE participants. With a commitment to innovation, CIEE’s Business Analysts are continually finding ways to improve our business processes and systems. The Business Analyst is expected to have excellent communication skills, a knack for troubleshooting and tracking down </span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;">elusive issues, and a desire to work in collaboration with Product Managers.</span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;"><br> <strong>What you’ll do</strong>:</span></p><div style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;'><ul style="margin-bottom:0cm;list-style-type: disc;"><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;"><span style="line-height: 107%;">Be an active member of an agile team(s) and follow the Scrum framework.</span></li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;"><span style="line-height: 107%;"><span style="line-height: 107%;">Work side by side with engineering as well as multiple business units.</span></span></li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;"><span style="line-height: 107%;">Assist in translating roadmap features to epics and stories.</span></li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;"><span style="line-height: 107%;">Assist in developing and documenting business requirements. </span></li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;"><span style="line-height: 107%;">Create reports, dashboards, and metrics to showcase outcomes. </span></li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;"><span style="line-height: 107%;">Work closely with Product Managers on planning, refinement, and prioritization. </span></li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;"><span style="line-height: 107%;">Test and document systems, software, and services.</span></li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;"><span style="line-height: 107%;">Identify opportunities to improve efficiencies and performance with our systems, software, services, and ways of working. </span></li></ul></div><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-family: arial, sans-serif; font-size: 14px;"><br></span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-family: arial, sans-serif; font-size: 14px;"><strong><span style="line-height: 107%;">What you’ll bring:</span></strong></span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;">The ideal candidate will possess:</span></p><div style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;'><ul style="margin-bottom:0cm;list-style-type: disc;margin-left: 26px;"><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;">A minimum of 3 years of relevant experience. </li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;">Excellent written and oral communication skills – including the ability to summarize and present complex information to all levels of the business. </li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;">A driving curiosity to understand why and how things work (or don’t). </li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;">An analytical mind set and strong problem-solving skills. </li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;">Extreme attention to detail. </li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;">Experience and competence in the analysis and comprehension of data. </li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;">2 years of experience working with Salesforce. </li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;">International Education/Exchange experience preferred. </li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;">Readiness to grow and develop yourself, our client group, and our Company. </li><li style="margin: 0cm 0cm 8pt; font-size: 14px; font-family: arial, sans-serif;">Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture. </li></ul></div><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-family: arial, sans-serif; font-size: 14px;"><br></span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-size: 14px; line-height: 107%; font-family: arial, sans-serif;">CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply. </span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-family: arial, sans-serif; font-size: 14px;"><br></span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><span style="font-family: arial, sans-serif; font-size: 14px;"><strong><em><span style="line-height: 107%;">Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.</span></em></strong></span></p><p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Aptos",sans-serif;text-align:justify;'><br></p>
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