Senior Engineer Manager - Zero Trust Client Platform at Cloudflare

United States

<strong>About Us</strong> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span>We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> <p><strong>Available Locations: Austin</strong></p> <h2>What you'll do</h2> <p>We are looking for an <strong>Engineering Manager</strong> to lead the <strong>Zero Trust Client Platform</strong> team. You will oversee the core platform for our desktop and mobile clients (Windows, macOS, Linux, iOS, and Android), which protects corporate devices by securely routing traffic to Cloudflare’s global network for advanced filtering and policy enforcement.</p> <p>You will play a key role in shaping the team’s engineering strategy, working with other engineering teams, product management, and external stakeholders to implement customer-impacting features and meet the team’s ambitious goals of <strong>quality</strong>,<strong> reliability</strong>, and <strong>high-availability</strong>. You will work closely with your team to maintain the<strong> code quality</strong> and to build solid, <strong>testable, </strong>and<strong> well-documented</strong> code.</p> <p>As a manager in our team, you will be expected to <strong>lead</strong>, <strong>inspire</strong>, and <strong>foster a culture of diversity</strong>. You will communicate <strong>clearly</strong> and with <strong>empathy</strong>, and work towards building a <strong>cohesive and collaborative</strong> team. You will be expected to interact with our customers and internal stakeholders, to identify gaps and areas of improvements in our product and processes alike, and to work with your own stakeholders to transform those into <strong>innovative</strong>, <strong>actionable</strong>, and <strong>achievable</strong> <strong>solutions</strong>.</p> <p>The team predominantly uses <strong>Rust</strong> to implement high-performance networking code that runs on multiple platforms. You will be most successful in this role if you have a strong understanding of networking protocols (IP, TCP, UDP, DNS, QUIC, H/3, proxying, etc.) and experience building and maintaining SDKs on Windows, macOS and Linux platforms.</p> <h2>Examples of desirable skills, knowledge, and experience</h2> <ul> <li>5+ years of experience leading a team of geographically distributed engineers, including hiring, coaching, and professional development</li> <li>Experience shipping multi-platform client applications and SDKs, desktop and mobile alike</li> <li>Good understanding of VPN, SASE technologies and networking protocols (IP, TCP, UDP, DNS, QUIC, H/3, proxying, etc.) </li> <li>Excellent technical leadership skills, driving for very high-quality and low-complexity code with thorough documentation</li> <li>A passion for navigating the challenges of a fast-paced, high-growth engineering culture</li> <li>Empathetic, proactive, and constructive verbal and written <strong>communication skills</strong> </li> <li>A good understanding of how the big-picture goals inform technical details</li> <li>A drive for implementing tools, documentations, processes, instrumentation, and metrics to enhance the team’s velocity and performance</li> </ul> <p>A knack for finding <strong>inspiring</strong> and <strong>innovative solutions</strong> to problems and blocker</p> <p><strong>Benefits</strong></p> <p>Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.</p> <p><strong>Health &amp; Welfare Benefits</strong></p> <ul> <li>Medical/Rx Insurance</li> <li>Dental Insurance</li> <li>Vision Insurance</li> <li>Flexible Spending Accounts</li> <li>Commuter Spending Accounts</li> <li>Fertility &amp; Family Forming Benefits</li> <li>On-demand mental health support and Employee Assistance Program</li> <li>Global Travel Medical Insurance</li> </ul> <p><strong>Financial Benefits</strong></p> <ul> <li>Short and Long Term Disability Insurance</li> <li>Life &amp; Accident Insurance</li> <li>401(k) Retirement Savings Plan</li> <li>Employee Stock Participation Plan</li> </ul> <p><strong>Time Off</strong></p> <ul> <li>Flexible paid time off covering vacation and sick leave</li> <li>Leave programs, including parental, pregnancy health, medical, and bereavement leave</li> </ul><p><strong>What Makes Cloudflare Special?</strong></p> <p><span>We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</span></p> <p><a href="https://blog.cloudflare.com/protecting-free-expression-online/"><strong>Project Galileo</strong></a><span>: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.</span></p> <p><strong><a href="https://www.cloudflare.com/athenian/">Athenian Project</a></strong><span>: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.</span></p> <p><a href="https://1.1.1.1/"><strong>1.1.1.1</strong></a><span>: We released</span><a href="https://1.1.1.1/"> <span>1.1.1.1</span></a><span> to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our</span><a href="https://developers.cloudflare.com/1.1.1.1/privacy/public-dns-resolver"> privacy commitment</a><span> and ensure that no user data is sold to advertisers or used to target consumers.</span></p> <p><span>Sound like something you’d like to be a part of? We’d love to hear from you!</span></p> <p><span>This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.</span></p> <p><span>Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual</span> <span>race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. </span><span>We are an AA/Veterans/Disabled Employer.</span></p> <p><span>Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at </span><span>hr@cloudflare.com</span><span> or via mail at 101 Townsend St. San Francisco, CA 94107.</span></p>