Adoption and Experience Senior Principal Consultant at Cognizant

Australia

As Adoption & Experience becomes a strategic growth lever for the Workday Practice, we need senior leaders who can shape how adoption is delivered at scale—not just on individual projects, but across regions, offerings, and client portfolios. The Senior Principal Consultant exists to raise the bar and multiply impact; defining standards, influencing stakeholders, and embedding experience-led adoption as a non-negotiable part of Workday success. The Senior Principal Consultant is a recognised regional authority in Adoption & Experience. You will lead complex and visible engagements, influence stakeholders at all levels, and act as a practice multiplier—shaping offers, guiding junior consultants, and ensuring A&E consistently delivers measurable business value. Key Responsibilities Own adoption strategy for large-scale and/or multi-phase Workday programs, ensuring alignment to business case outcomes and long-term value realisation. Act as a trusted advisor to stakeholders at all levels on adoption risk, readiness, and ROI—using insight, data, and pattern recognition from prior engagements. Sponsor and guide advanced use of Workday native adoption capabilities. Partner with functional and product leaders to ensure adoption is considered during design and configuration, not retrofitted post build. Establish and mature adoption measurement frameworks that can be reused across clients and industries. Review adoption performance across client engagement, identifying systemic risks, improvement opportunities, and success patterns. Coach and sponsor junior consultant; provide quality oversight on client engagements and strategic deliverables. Lead internal initiatives that scale capability. Play a visible role in sales, pursuits, and orals, helping position A&E as essential to Workday success. Capabilities and Experience Extensive experience leading enterprise-scale change/adoption initiatives, ideally in Workday or similar SaaS ecosystems. Provide ability to influence stakeholders at all levels and operate credibly at a senior level. Deep understanding of experience-led, data-informed adoption models and how to operationalize them. Track record of building capability in others and shaping team/practice-level outcomes. Qualifications PROSCI® (or comparable) is beneficial Workday certification(s) or willingness to obtain/maintain is strongly valued (role operates in a Workday focused environment) #LI-Remote Why choose Cognizant: Entrepreneurial environment that welcomes your ideas Opportunity to do great work Outreach programs that support communities and tap into your volunteer spirit Learning opportunities to help current needs and advancement Global operations, with opportunities in North America, Europe and Asia Pacific An abundance of Affinity groups to meet your needs Cognizant Core Values: Work as One: We think beyond roles, relying on each other’s strengths to win as a team. Raise the Bar: We always aim for excellence in how we work and what we deliver. Dare to Innovate: We push boundaries and take chances to reimagine what’s possible. Do the Right Thing: We all lead with integrity and always make the ethical choice. Own It: We own the outcomes for our company, colleagues, and community. Cognizant (Nasdaq-100: CTSH) engineers modern businesses. As one of the world’s leading professional services companies, we help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast changing world. Together, we’re improving everyday life. Founded in 1994 as a technology development arm of The Dun & Bradstreet Corporation, we were spun off as an independent company in 1996, and have worked closely with large organizations to help them build stronger businesses ever since. Today, Cognizant engineers modern businesses to improve everyday life, helping some of the world’s most established companies remain the most loved brands. In today’s fast-changing technology landscape, we work with our clients to advance every aspect of how they serve their customers: digitizing their products, services and customer experiences; automating their business processes; and modernizing their technology infrastructures. Cognizant’s Workday practice was formed in 2020 through the acquisition of Collaborative Solutions, a leading global finance and HR transformation consultancy. Our 1,700+ experts provide full lifecycle services—advisory, deployment, and post-production—using our proven, proprietary tools. With headquarters in the US and a rapidly expanding footprint that extends from India and China to Europe, North America, South America and the Middle East, we’re committed to building digital talent all around the globe so everyone can benefit from the full spectrum of human ingenuity. We collaborate locally with clients, in person and in their local languages. We believe that the opportunity presented by technology has never been greater, and because of that opportunity, Cognizant will continue to work with clients to modernize their businesses, making everyday life even better for them, their customers and the communities they serve. Our Commitment to Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Accommodations: If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. Notice of E-Verify Participation Right To Work poster Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Cognizant EEO Policy