Account Executive, Enterprise at Commbox

United Kingdom

<h2 class="editor-heading-h2"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">About Us</strong></b></h2><p class="editor-paragraph"><span style="white-space: pre-wrap;">At CommBox, we’re building the AI orchestration layer for enterprise customer engagement. Our platform sits at the center of the business and connects every channel, system, and team, so customer service, sales, collections, marketing, and operations all work from a single, intelligent source of truth. Our autonomous AI agents, powered by generative AI and large language models, understand intent, take action across back-end systems, and resolve conversations end to end. When a human touch is needed, we route the conversation to the right department with full context. Across every team, we orchestrate AI and human agents together, automate cross-department workflows, and turn each interaction into an opportunity to serve, sell, and retain. The result is faster resolutions, lower operating costs, and customer engagement that’s personal at scale.</span></p><h2 class="editor-heading-h2"><br><b><strong class="editor-text-bold" style="white-space: pre-wrap;">Position Overview</strong></b></h2><p class="editor-paragraph"><span style="white-space: pre-wrap;">As an Enterprise Account Executive at CommBox, you will win new enterprise logos. You will own the full sales cycle, from identifying and opening target accounts to negotiating and closing complex, multi-stakeholder deals. You'll sell to C-level and senior CX, Operations, Digital, and IT leaders, so you need a hunter mindset, strong business acumen, and the drive to build pipeline from scratch. This role is central to CommBox's growth in the enterprise market.</span></p><h2 class="editor-heading-h2"><br><b><strong class="editor-text-bold" style="white-space: pre-wrap;">Key Responsibilities</strong></b></h2><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">Drive new business by identifying, engaging, and securing new enterprise customers within an assigned territory, consistently achieving or exceeding new-ARR targets.</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">Generate a robust, self-sourced pipeline through strategic outbound prospecting, industry networking, events, and channel partnerships, in collaboration with SDR and Marketing teams on account-based initiatives.</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">Lead the end-to-end sales cycle for complex, multi-stakeholder opportunities, applying a disciplined qualification methodology (e.g., MEDDICC) from discovery through negotiation and contract execution.</span></li><li value="4" class="editor-listitem"><span style="white-space: pre-wrap;">Establish and nurture executive-level relationships with C-suite and senior decision-makers, building compelling, value-based business cases that clearly show ROI.</span></li><li value="5" class="editor-listitem"><span style="white-space: pre-wrap;">Orchestrate cross-functional resources, including Solution Engineering, Legal, Finance, and Customer Success, to deliver tailored demonstrations and proofs of concept, close deals, and ensure a seamless customer handover.</span></li><li value="6" class="editor-listitem"><span style="white-space: pre-wrap;">Maintain rigorous CRM hygiene and deliver accurate, timely forecasts and pipeline reporting to sales leadership.</span></li></ul> <br><h3>Requirements</h3> <h2 class="editor-heading-h2"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">Qualifications</strong></b></h2><p class="editor-paragraph"><br><b><strong class="editor-text-bold" style="white-space: pre-wrap;">Experience:</strong></b></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">5+ years of B2B SaaS sales experience, with at least 3 years as a quota-carrying Account Executive selling to enterprise accounts.</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">A proven record of hunting and closing new logos, consistently meeting or exceeding quota (please share attainment history).</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">Experience closing six-figure deals with long, complex sales cycles and multiple stakeholders.</span></li><li value="4" class="editor-listitem"><span style="white-space: pre-wrap;">Experience selling CX, contact center, CCaaS, conversational AI, CRM, or related technology is a strong advantage.</span></li><li value="5" class="editor-listitem"><span style="white-space: pre-wrap;">Experience selling into Financial Services, Insurance, Telecom, Retail, Utilities, or the Public Sector is a plus.</span></li></ul><p class="editor-paragraph"><br><b><strong class="editor-text-bold" style="white-space: pre-wrap;">Skills:</strong></b></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">A proven hunter mindset, with the drive and resilience to build pipeline from the ground up.</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">Strong executive presence, with the ability to engage and influence C-level stakeholders.</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">Advanced skills in discovery, value-based selling, and negotiation, supported by a structured methodology (e.g., MEDDICC, Challenger).</span></li><li value="4" class="editor-listitem"><span style="white-space: pre-wrap;">Proficiency in CRM and sales engagement tools (e.g., Salesforce, HubSpot, LinkedIn Sales Navigator, Gong).</span></li></ul><p class="editor-paragraph"><br><b><strong class="editor-text-bold" style="white-space: pre-wrap;">What Success Looks Like</strong></b></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">New enterprise logos closed and new ARR delivered against quota.</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">A self-generated pipeline with strong coverage and accurate forecasting.</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">Strong executive relationships that lead to lasting, scalable customer accounts.</span></li></ul>