Is the Benefits Call Center Representative position at Conduent fully remote?

Yes, this Benefits Call Center Representative position at Conduent is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Benefits Call Center Representative role?

This is a full-time Benefits Call Center Representative position at Conduent.

What benefits does Conduent offer for this position?

Conduent offers the following benefits: Health Insurance, Life Insurance, Disability Insurance, Paid Time Off.

What is the salary range for the Benefits Call Center Representative position?

The salary range for this Benefits Call Center Representative role is $32.76k - $40.95k.

How do I apply for the Benefits Call Center Representative position at Conduent?

You can apply for this Benefits Call Center Representative position by clicking the "Apply Now" button on this page, which will take you to Conduent's application portal.

Benefits Call Center Representative at Conduent

United States

$32.76k - $40.95k

Benefits Call Center Representative REMOTE– Chesapeake, VA Monday – Friday | Must be available to work an 8-hour shift between 9:00 AM – 8:00 PM Pay: $15/hour during training; $16/hour after training – please note this rate may be below your state’s minimum wage. Consider this when applying.No weekends required!About the RoleAs a Benefits Call Center Representative, you’ll support customers by answering inbound calls related to defined benefit pension plans and retirement programs. This includes assisting callers with pension eligibility, benefit calculations, payment options, retirement estimates, and general pension-related inquiries.You will manage a steady call volume while navigating multiple systems and processing requests according to established guidelines. Accuracy, attention to detail, and strong customer service skills are essential when handling sensitive retirement information.This position requires a self-motivated individual who can remain focused, meet performance expectations, and deliver a professional, positive experience for every caller.Requirements:We’re seeking candidates with strong communication skills and a customer-first mindset. To succeed in this role, you must have:<ul><li>Previous customer service and call center experience</li><li>Experience with defined benefit pension plans, retirement programs, or employee benefits preferred</li><li>Strong keyboarding skills and proficiency in MS Office</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving skills</li><li>Ability to multitask effectively while navigating multiple systems</li><li>Ability to follow guidelines and process transactions accurately</li><li>Ability to work independently and stay motivated in an onsite environment</li><li>High school diploma or GED</li><li>Successful completion of background check and drug test</li><li>Must be 18 years of age or older</li><li><div class="ListContainerWrapper SCXW130518701 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;"><ul class="BulletListStyle1 SCXW130518701 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW130518701 BCX8" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Aptos, Aptos_MSFontService, sans-serif; font-size: 12pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW130518701 BCX8" paraid="1322917153" paraeid="{9de438d8-d2e2-4654-9225-0e0a1bbaedee}{47}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span class="TextRun SCXW130518701 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 20.85px; margin: 0px; padding: 0px; user-select: text;">Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping <span class="TextRun SCXW130518701 BCX8 NormalTextRun SpellingErrorV2Themed" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 12pt; font-variant-ligatures: none !important; line-height: 20.85px; margin: 0px; padding: 0px; user-select: text;">ms<span class="TextRun SCXW130518701 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 20.85px; margin: 0px; padding: 0px; user-select: text;"> equal to or less than 175)  <span class="EOP Selected SCXW130518701 BCX8" data-ccp-props="{}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 12pt; line-height: 20.85px; margin: 0px; padding: 0px; user-select: text;"> </li></ul></div></li><li><div class="ListContainerWrapper SCXW130518701 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;"><ul class="BulletListStyle1 SCXW130518701 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW130518701 BCX8" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Aptos, Aptos_MSFontService, sans-serif; font-size: 12pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW130518701 BCX8" paraid="547116724" paraeid="{9de438d8-d2e2-4654-9225-0e0a1bbaedee}{49}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span class="TextRun SCXW130518701 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 20.85px; margin: 0px; padding: 0px; user-select: text;">Must have the ability to connect with an ethernet cable to a modem/router <span class="EOP Selected SCXW130518701 BCX8" data-ccp-props="{}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 12pt; line-height: 20.85px; margin: 0px; padding: 0px; user-select: text;"> </li></ul></div></li></ul> <div class="OutlineElement Ltr SCXW6987804 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;"><p class="Paragraph SCXW6987804 BCX8" paraid="1656057522" paraeid="{9de438d8-d2e2-4654-9225-0e0a1bbaedee}{65}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span class="TextRun SCXW6987804 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 20.85px; margin: 0px; padding: 0px; user-select: text;">Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.<span class="EOP Selected SCXW6987804 BCX8" data-ccp-props="{}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 12pt; line-height: 20.85px; margin: 0px; padding: 0px; user-select: text;"> </div><div class="OutlineElement Ltr SCXW6987804 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;"><p class="Paragraph SCXW6987804 BCX8" paraid="1601888242" paraeid="{9de438d8-d2e2-4654-9225-0e0a1bbaedee}{67}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span class="EOP Selected SCXW6987804 BCX8" data-ccp-props="{}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 12pt; line-height: 20.85px; margin: 0px; padding: 0px; user-select: text;"> </div><div class="OutlineElement Ltr SCXW6987804 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;"><p class="Paragraph SCXW6987804 BCX8" paraid="1701091347" paraeid="{9de438d8-d2e2-4654-9225-0e0a1bbaedee}{69}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span class="TextRun SCXW6987804 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.6917px; margin: 0px; padding: 0px; user-select: text;">We are currently NOT hiring in the following geographies, included but not limited to: <span class="LineBreakBlob BlobObject DragDrop SCXW6987804 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 19.6917px; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;">  <span class="TextRun SCXW6987804 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.6917px; margin: 0px; padding: 0px; user-select: text;">States: AK, CA, CT, HI, MA, IL, MT & NY <span class="LineBreakBlob BlobObject DragDrop SCXW6987804 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 19.6917px; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;">  <span class="TextRun SCXW6987804 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19.6917px; margin: 0px; padding: 0px; user-select: text;">Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC<span class="EOP Selected SCXW6987804 BCX8" data-ccp-props="{}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 19.6917px; margin: 0px; padding: 0px; user-select: text;"> </div> Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $32,760 - $40,950. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. <style></style> Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  <a href="https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf" target="_blank" rel="nofollow">click here to access or download the form</a>.  Complete the form and then email it as an attachment to <a href="mailto:FTADAAA@conduent.com" target="_blank" rel="nofollow">FTADAAA@conduent.com</a>. You may also <a href="http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf" target="_blank" rel="nofollow">click here to access Conduent's ADAAA Accommodation Policy</a>.

Apply Now

Remote Opportunity

Benefits Call Center Representative

Join Conduent as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

Benefits Call Center Representative

Conduent

Full Time

$32.76k - $40.95k

2 months ago

Benefits Call Center Representative REMOTE – Chesapeake, VA Monday – Friday | Must be available to work an 8-hour shift between 9:00 AM – 8:00 PM Pay: $15/hour during training; $16/hour after training – please note this rate may be below your state’s minimum wage. Consider this when applying.

United States

Engineering

Mid

Customer Service

Call Center Operations

Pension Plan Administration

+5 more

Job Description

Benefits Call Center Representative
REMOTE– Chesapeake, VA
Monday – Friday | Must be available to work an 8-hour shift between 9:00 AM – 8:00 PM
Pay: $15/hour during training; $16/hour after training – please note this rate may be below your state’s minimum wage. Consider this when applying.

No weekends required!

About the Role

As a Benefits Call Center Representative, you’ll support customers by answering inbound calls related to defined benefit pension plans and retirement programs. This includes assisting callers with pension eligibility, benefit calculations, payment options, retirement estimates, and general pension-related inquiries.

You will manage a steady call volume while navigating multiple systems and processing requests according to established guidelines. Accuracy, attention to detail, and strong customer service skills are essential when handling sensitive retirement information.

This position requires a self-motivated individual who can remain focused, meet performance expectations, and deliver a professional, positive experience for every caller.

Requirements:

We’re seeking candidates with strong communication skills and a customer-first mindset. To succeed in this role, you must have:

Previous customer service and call center experience
Experience with defined benefit pension plans, retirement programs, or employee benefits preferred
Strong keyboarding skills and proficiency in MS Office
Excellent verbal and written communication skills
Strong problem-solving skills
Ability to multitask effectively while navigating multiple systems
Ability to follow guidelines and process transactions accurately
Ability to work independently and stay motivated in an onsite environment
High school diploma or GED
Successful completion of background check and drug test
Must be 18 years of age or older
- Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)  
- Must have the ability to connect with an ethernet cable to a modem/router

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.

We are currently NOT hiring in the following geographies, included but not limited to: 
States: AK, CA, CT, HI, MA, IL, MT & NY 
Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $32,760 - $40,950.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

Benefits

Health Insurance
Life Insurance
Disability Insurance
Paid Time Off

Skills

Customer Service

Call Center Operations

Pension Plan Administration

MS Office

Problem Solving

Multitasking

Written Communication

Verbal communication

Ready to Apply?

Join Conduent today

Salary Range

$32.76k - $40.95k

Posted 2 months ago

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$102.29k - $130.42k

6 days ago

Remote, Nationwide – Seeking Fundraising and External Relations Director Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives.

United States

Engineering

Backend Engineering

Staff

fundraising

Major gift solicitation

Donor Management

+5 more

Fundraising and External Relations Director

MedAmerica

Full Time

$102.29k - $130.42k

6 days ago

United States

Engineering

Backend Engineering

Staff

fundraising

Major gift solicitation

Donor Management

+5 more

Content Collection for Advertising Rescue Dogs - Volunteer (Unpaid)

Path of Hope Rescue

Part Time

6 days ago

Updated/Reviewed 12.04.25 Foster Dog Content Collection Job Industry: Charity / Social Services / Non- Profit Organization Position Name: Foster Dog Content Collection for Dog Rescue - Volunteer (Unpaid) Job Location: Spokane, Washington, United States Job Type: Part Time Office Setting: Fully…

United States

Marketing

Content Marketing

Entry

Content Collection

Data Organization

Communication

+5 more