Cloud/System Engineer at DecisionPoint | Cortek
United States
<h2>Overview</h2> <p>DecisionPoint seeks a <strong>Cloud/System Engineer</strong> to support hosting infrastructure, uptime management, web security controls, and operational reliability for an enterprise Content Management System in a federal and DoD-aligned mission environment. This role manages cloud and server infrastructure, load balancing, monitoring, log analysis, vulnerability remediation, and backup and recovery operations to ensure a stable, secure, and high-performing CMS platform. </p> <p>The Cloud/System Engineer ensures that hosting environments meet operational requirements, comply with security standards, support integration needs, and maintain resiliency across all system tiers. </p> <p><em>This position is fully remote. </em></p> <h2>Duties & Responsibilities</h2> <p>The Cloud/System Engineer will: </p> <ul> <li>Manage CMS hosting environments, including cloud-based infrastructure, servers, application services, and system dependencies. </li> </ul> <ul> <li>Maintain uptime, performance, and reliability through system tuning, monitoring, and proactive management. </li> </ul> <ul> <li>Configure and manage load balancers, CDN settings, network routing, and web delivery optimization. </li> </ul> <ul> <li>Implement and enforce security compliance requirements including patching, hardening, and vulnerability remediation. </li> </ul> <ul> <li>Monitor logs, alerts, and dashboards to identify system issues and support incident response. </li> </ul> <ul> <li>Manage backup and recovery processes, ensuring data integrity and restoration readiness. </li> </ul> <ul> <li>Coordinate with cybersecurity, development, and operations teams to validate environment readiness for releases. </li> </ul> <ul> <li>Support automation of operational tasks including monitoring, deployment, and configuration. </li> </ul> <ul> <li>Maintain system documentation, configuration baselines, architecture diagrams, and operational procedures. </li> </ul> <ul> <li>Assist with capacity planning, scalability assessments, and cloud resource optimization. </li> </ul> <ul> <li>Troubleshoot hosting issues, root causes, and infrastructure-level failures. </li> </ul> <ul> <li>Participate in environment reviews, sprint planning, and technical coordination with PMO and mission stakeholders. </li> </ul> <h2>Qualifications</h2> <p><strong>Clearance Requirement</strong> </p> <p>Must hold an active Secret clearance, supported by a Tier 3 background investigation. </p> <p> </p> <p><strong>Education (Required)</strong> </p> <p>Bachelor’s degree in Computer Science, Systems Engineering, Cloud Computing, IT Infrastructure, or a related field. </p> <p> </p> <p><strong>Experience (Required)</strong> </p> <ul> <li>Minimum 7 years of experience managing cloud or system infrastructure in an enterprise environment. </li> </ul> <ul> <li>Experience supporting web hosting environments, application servers, or CMS platform infrastructure. </li> </ul> <ul> <li>Experience implementing security controls, patching, and vulnerability management. </li> </ul> <ul> <li>Experience with system monitoring, log analysis, and uptime management. </li> </ul> <ul> <li>Experience supporting load balancing, performance tuning, and recovery operations. </li> </ul> <p> </p> <p><strong>Technical Knowledge (Required)</strong> </p> <ul> <li>Proficiency with AWS cloud services or similar cloud environments. </li> </ul> <ul> <li>Knowledge of web servers, application servers, load balancers, and content delivery configurations. </li> </ul> <ul> <li>Understanding of network security principles, hardening techniques, and compliance frameworks. </li> </ul> <ul> <li>Familiarity with log monitoring tools and performance analytics platforms. </li> </ul> <ul> <li>Experience with backup and recovery systems, disaster recovery planning, and resilience engineering. </li> </ul> <p><strong>Technical Knowledge (Preferred)</strong> </p> <ul> <li>Experience with infrastructure-as-code, automation tools, or CI/CD integration. </li> </ul> <ul> <li>Knowledge of containerization or orchestration technologies. </li> </ul> <ul> <li>Experience supporting CMS hosting architectures, caching layers, or search indexing services. </li> </ul> <p> </p> <p><strong>Certifications</strong> </p> <p><strong>Required:</strong> </p> <ul> <li>CompTIA Security+ <strong>or</strong> CISSP </li> </ul> <ul> <li>AWS Certified SysOps Administrator or AWS Administrator certification </li> </ul> <p><strong>Preferred:</strong> </p> <ul> <li>ITIL v4 Foundation </li> </ul> <ul> <li>Certified ScrumMaster (CSM) </li> </ul> <ul> <li>Additional cloud or infrastructure certifications </li> </ul> <p> </p> <p><strong>Skills</strong> </p> <ul> <li>Strong troubleshooting and analytical abilities for resolving complex system issues. </li> </ul> <ul> <li>Excellent coordination and communication skills with cross-functional technical teams. </li> </ul> <ul> <li>Ability to manage multiple environment tasks, workloads, and operational priorities. </li> </ul> <ul> <li>Strong attention to detail, reliability, and commitment to platform stability and uptime. </li> </ul> <ul> <li>Ability to operate proactively in a mission-driven, high-availability environment. </li> </ul> <h2>Our Equal Employment Opportunity Policy</h2> <ul> <li><strong>EEO and Affirmative Action Policy:</strong> DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.</li> <li><strong>Pay Transparency Policy:</strong> In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.</li> <li><strong>Authorization to Share Resume and Personal Information:</strong> By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.</li> </ul>
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