ESP Migration Strategist at Domaine
United States
<meta><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="white-space:pre-wrap;">Migration Strategy & Execution</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Owns ESP migration strategy end-to-end: audit of legacy platform configuration, migration roadmap, phased cutover planning, and post-migration validation.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Architects data migration approach (subscriber data, engagement history, segmentation logic, suppression/consent records) to preserve deliverability and compliance continuity across the switch.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Independently rebuilds and QAs flow logic, segmentation, and automation parity between source and destination platforms — no functionality or personalization lost in transition.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Defines and owns the testing/validation protocol for a migration (seed testing, deliverability monitoring, rendering QA) before and after go-live.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Builds migration timelines that account for enterprise complexity — integrations, custom events, multi-brand or multi-region instances.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="white-space:pre-wrap;">Ongoing Lifecycle Strategy & Ownership</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Independently owns lifecycle strategy end-to-end across email and SMS for an assigned portfolio — list growth, activation, retention, and revenue optimization — beyond the migration engagement itself.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Builds monthly/quarterly content calendars with clear, data-backed rationale behind themes, segmentation, and testing approach.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Defines testing methodology and drives continuous improvement of the lifecycle roadmap.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Translates performance data into clear, actionable strategy and exec-ready reporting without senior review.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="white-space:pre-wrap;">Technical Platform Expertise</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Expert-level, hands-on experience with **Klaviyo and Braze** required — able to work confidently in both as source and destination platforms.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Iterable, Attentive, Postscript, or Salesforce Marketing Cloud experience a strong plus.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Serves as the internal technical authority on migration-specific platform mechanics: API/integration behavior, custom data feeds, event tracking, and CDP or reverse-ETL connections.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Troubleshoots and resolves complex technical implementation issues independently, without reliance on engineering support.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Evaluates and documents platform-specific migration risk (e.g., deliverability reset risk, data mapping gaps) and builds mitigation plans.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="white-space:pre-wrap;">Client & Stakeholder Management</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Owns client relationships through the migration lifecycle and ongoing strategic engagement, including Enterprise and multi-stakeholder accounts.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Leads technical discovery conversations with client-side marketing, IT, and data teams to scope migration requirements.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Independently leads recurring client strategy meetings, presenting performance insights and recommendations at the executive level.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Communicates technical risk and tradeoffs in business terms to client stakeholders, including C-suite/VP audiences.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Manages timeline, scope, and expectations independently — escalating only when cross-functional alignment is required.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="white-space:pre-wrap;">Enterprise Implementation Standards</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Sets the standard for how migrations are scoped, documented, and executed across the CRM practice.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Builds reusable migration frameworks, checklists, and QA protocols that raise the technical bar for future migrations.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Partners with Delivery/Engineering on integration-dependent migrations requiring custom development.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="white-space:pre-wrap;">Mentorship & Team Contribution</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Serves as a technical resource for other Strategists and Specialists on platform logic, migration mechanics, and implementation troubleshooting.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Contributes to internal best practices, tooling decisions, and process improvement across the CRM department.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="white-space:pre-wrap;">Data & Reporting</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Defines pre/post-migration performance benchmarks (deliverability, engagement, revenue) and reports on migration health.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Synthesizes migration and portfolio learnings into department-level best practices and platform comparison insights.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="white-space:pre-wrap;">Qualifications</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">4+ years in CRM/lifecycle marketing, with direct hands-on experience executing ESP migrations in an agency or enterprise in-house setting.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Track record owning full-funnel lifecycle strategy for a client portfolio, not just migration-scoped work.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Expert-level Klaviyo and Braze required; additional platform experience (Iterable, Attentive, Postscript, SFMC) a plus.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Demonstrated experience with enterprise-scale technical implementations — API integrations, custom data architecture, multi-brand/multi-region instances.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Strong technical documentation and QA discipline; comfortable owning ambiguous technical problems without senior oversight.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="font-size:13pt;white-space:pre-wrap;">PERKS & BENEFITS</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:13pt;line-height:1.38;letter-spacing:0.25px;"><span style="font-size:13pt;white-space:pre-wrap;">Competitive Healthcare with Dental & Vision</span></li><li style="margin:0px;font-size:13pt;line-height:1.38;letter-spacing:0.25px;"><span style="font-size:13pt;white-space:pre-wrap;">Retirement savings plan with employer matching</span></li><li style="margin:0px;font-size:13pt;line-height:1.38;letter-spacing:0.25px;"><span style="font-size:13pt;white-space:pre-wrap;">Competitive PTO policy with paid time off at end of year</span></li><li style="margin:0px;font-size:13pt;line-height:1.38;letter-spacing:0.25px;"><span style="font-size:13pt;white-space:pre-wrap;">Flexible working schedule</span></li><li style="margin:0px;font-size:13pt;line-height:1.38;letter-spacing:0.25px;"><span style="font-size:13pt;white-space:pre-wrap;">Remote-first culture</span></li><li style="margin:0px;font-size:13pt;line-height:1.38;letter-spacing:0.25px;"><span style="font-size:13pt;white-space:pre-wrap;">Home office stipend</span></li><li style="margin:0px;font-size:13pt;line-height:1.38;letter-spacing:0.25px;"><span style="font-size:13pt;white-space:pre-wrap;">Apple gear</span></li><li style="margin:0px;font-size:13pt;line-height:1.38;letter-spacing:0.25px;"><span style="font-size:13pt;white-space:pre-wrap;">Continued education and personal development opportunities</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><i><em style="font-size:13pt;white-space:pre-wrap;">We are an Equal Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.</em></i></p>
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