Project Manager at eHouse Studio
United States
<div><body><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">About the role</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;'><span style="white-space:pre-wrap;">The Project Manager (PM) is a facilitator who works with various team members across multiple accounts, including projects and retained services. A PM understands the business goals that drive a project and manage the full delivery lifecycle to meet those goals. The PM role includes overseeing potential obstacles that may occur throughout development, such as budget deficits or timeline impacts or delayed resources and adjusting plans to either solve or work around those challenges. They also outline progress for the entire project to keep the client and internal teams informed and aligned with project goals, budget, and timeline. A PM collaborates with other team leads in allocating resources throughout multiple projects and redistributing them as needed for gaps or opportunities to improve billable utilization. They proactively communicate any changes in timeline or scope and any challenges to all involved stakeholders and make sure everyone is informed and aligned every step of the way. The Project Manager will ensure projects are delivered on time, within scope, and within budget, while maintaining high-quality standards. This role requires strong communication, organization, and problem-solving skills to effectively collaborate with cross-functional teams and stakeholders. </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">What You'll Do</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:12pt 0px 0.0001pt;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Lead project planning, execution, monitoring, and closure to ensure successful delivery.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Define project scope, goals, deliverables, timelines, and budgets in collaboration with stakeholders.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Manage change orders and upsell opportunities throughout the engagement lifecycle.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Coordinate and allocate resources effectively to meet project objectives.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Drive billable utilization for their projects and resources and raise the issue if a resource is under-utilized.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Manage unbillable project investment to ensure we are billing for resources utilized. </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Maintain clear and consistent communication with internal teams, clients, and stakeholders.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Monitor project progress, identify risks, and implement mitigation strategies, escalating issues both internally and externally when appropriate.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Ensure adherence to company processes, methodologies, and best practices.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Manage project documentation, including status reports, meeting notes, and action items.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Foster a collaborative team environment that promotes accountability and productivity.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Facilitate the process for scope definition with the internal production team, including client requirements and deliverables</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Create and maintain detailed project plans</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Coordinate tasks, assign appropriate resources and ensure proper task completion</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Manage the workflow of the production team including facilitating standup and sidebar meetings to ensure smooth and on-time delivery of SOW commitments</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Collaborate with internal teams and client stakeholders to creatively solve problems and brainstorm solutions</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Help manage schedules to facilitate required meetings both internally and client-facing</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Alongside the internal team, establish a deep understanding of the client's business, processes, and procedures and apply that knowledge to support the project's success</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Ensure the use of best practices and apply lessons learned from previous projects; share findings with other team members</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Build and update bi-weekly reporting, scorecard dashboards and KPIs to measure and share performance to provide on-going status to both internal eHouse and client teams</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Prepare and send various reports to clients and internal teams on a scheduled basis to ensure alignment throughout project and retainer lifecycles.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:0in 0px 12pt;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Other work as assigned based on business needs.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">What You Bring</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:12pt 0px 0.0001pt;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">3+ years' Project Management experience</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">3+ years' client-facing experience, ideally with leadership and C-suite teams</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Proven experience with Shopify Plus required</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Proven experience and success managing multiple projects across distributed teams</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:137%;letter-spacing:0.25px;margin:0in 0px 12pt;padding:0px;'><span style="font-size:11pt;white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Exceptional communication, organizational, and collaboration skills with an emphasis on Agile process</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="white-space:pre-wrap;">Preferred:</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Asana Experience</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Resource Planning Tools</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="white-space:pre-wrap;">●</span><span style="font-size:7pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;">Agency Experience in managing multiple projects and relationships</span></p></body></div>
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