Software Asset Management at Elfonze Technologies Pvt Ltd
Worldwide
<p>This is a remote position.</p> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Establish and manage the Software Asset Management process aligned with ITIL, ITAM, and ISO 19770 standards.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Ensure accurate tracking of software entitlements, usage, and installations through SAM tools (e.g., ServiceNow SAM Pro, Flexera, Snow Software).</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Define and enforce policies, standards, and governance for license usage, renewals, and vendor compliance.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Partner with procurement and finance teams to align license purchasing with budget, cost optimization, and forecasting.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Collaborate with IT operations to ensure software deployment and retirement follow compliance requirements.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Monitor, analyze, and report on license utilization, compliance gaps, and cost savings opportunities.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Manage relationships with software vendors and auditors, ensuring contract compliance and successful negotiation outcomes.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Support internal and external audits, ensuring data accuracy and regulatory compliance.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Partner with Service Request, Change, and Configuration Management to align SAM with broader ITSM processes and CMDB integrity.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Drive automation and continuous improvement in software tracking, compliance checks, and reporting.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Act as the primary escalation point for SAM-related risks, disputes, or audit issues.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Champion a governance-driven culture, ensuring SAM processes deliver value, transparency, and accountability.</span><br> </div> <div> <br> </div> <div> <br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">IT Service Management (ITSM)</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Support the governance and maturity of ITSM processes, especially where they intersect with Software Asset Management.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Partner with Configuration and Change Management to ensure software license and entitlement records remain accurate in the CMDB during deployments and upgrades.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Collaborate with Incident and Problem Management to leverage software asset data for compliance checks, troubleshooting, and root cause analysis.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Provide ITSM reporting and insights on software license usage, compliance status, cost optimization, and audit readiness.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Enforce policy, security, and regulatory compliance across the software asset lifecycle, from procurement to retirement.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Promote ITIL and ITAM best practices to drive consistency, risk reduction, and efficiency across the IT service lifecycle.</span><br> </div> <div> <br> </div> <div> <br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Required Skills & Competencies</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Strong knowledge of ITIL 4 and ITAM frameworks, with deep expertise in Software Asset Management.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Proven experience in managing software licensing models (Microsoft, Oracle, SAP, IBM, Adobe, etc.).</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Knowledge of contract negotiation, vendor management, and audit readiness for large enterprise software vendors.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Strong analytical and reporting skills to track compliance, usage, and cost optimization KPIs.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Excellent stakeholder and vendor management skills with the ability to engage in IT, procurement, finance, and legal teams.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Governance-focused mindset, ensuring policy enforcement, risk reduction, and audit success.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Hands-on experience with advanced MS Excel & Power-Point.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Qualifications</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">Bachelor’s degree in Information Technology (IT), Computer Science, or related discipline (or equivalent experience).</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">6-9 years of IT Service Management experience, with at least 4–6 years in a dedicated Software Asset Management role.</span><br> </div> <div> <br> </div> <div> <span style="color:rgb(75, 75, 75); font-family:Lato, Arial, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); display:inline !important; float:none">ITIL Foundation certification required; advanced ITIL or ITAM certifications (IAITAM, CSAM, CITAM, or ServiceNow SAM Pro certification) strongly preferred</span><br> </div><br>
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