Technical Product Manager at Ellucian

Mexico

<strong>About Ellucian</strong><br><br><p style="margin: 0px; text-align: justify;">Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff.</p><p style="margin: 0px; text-align: justify;">&nbsp;</p><p style="margin: 0px; text-align: justify;">Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement.</p><p style="margin: 0px; text-align: justify;">&nbsp;</p><p style="margin: 0px; text-align: justify;">Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.</p> <br><strong>About the Opportunity</strong><br><br><p style="text-align: justify;" data-renderer-start-pos="938" data-local-id="20695db7221e"><span data-renderer-mark="true" data-text-custom-color="#636363">Ellucian is seeking a Technical Product Manager to join our SaaS Platform team to work with our customers, internal teams, and partners to drive our the strategy and development of our Integration Platform as a Service, Ellucian Ethos and it's low-code integration solution: Ethos Data Connect. Individual should be innovative, hands-on and driven to delight customers. Individual should be innovative, hands-on, technical, and driven to delight customers. This person will be tasked with understanding the market, working with internal and external stakeholders, and driving the roadmap and delivery of our Integration Platform. The Product Manager will collaborate with Ellucian R&amp;D, UX, Marketing, and Sales to deliver high-value customer-centric solutions, while engaging across Ellucian teams to ensure customer and product success. Conduct customer research, product discovery and synthesize market factors into a cohesive product strategy.</span></p><p style="text-align: justify;" data-renderer-start-pos="1910" data-local-id="f33e9b2cb0b9"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Where you will make an impact</strong></span></p><ul style="list-style-type: disc; text-align: justify;" data-local-id="593ee925ec63" data-indent-level="1"><li><p data-renderer-start-pos="1943" data-local-id="a2f3ab71bb47"><span data-renderer-mark="true" data-text-custom-color="#636363">Our product strategy and go to market</span></p></li><li><p data-renderer-start-pos="1984" data-local-id="9386fb4d57ab"><span data-renderer-mark="true" data-text-custom-color="#636363">Own the product backlog and roadmap</span></p></li><li><p data-renderer-start-pos="2023" data-local-id="183813af82f9"><span data-renderer-mark="true" data-text-custom-color="#636363">Write product themes/initiatives complete with value oriented OKRs</span></p></li><li><p data-renderer-start-pos="2093" data-local-id="15e0e942f986"><span data-renderer-mark="true" data-text-custom-color="#636363">Write epics and stories to support completion of initiatives</span></p></li><li><p data-renderer-start-pos="2157" data-local-id="60a6a6dd4648"><span data-renderer-mark="true" data-text-custom-color="#636363">Collaborate with customers for product validation and to understand/solve challenges</span></p></li><li><p data-renderer-start-pos="2245" data-local-id="48c43e7e87d7"><span data-renderer-mark="true" data-text-custom-color="#636363">Prioritize development activities to continuously deliver value to customers</span></p></li><li><p data-renderer-start-pos="2325" data-local-id="f4dd9ea2570f"><span data-renderer-mark="true" data-text-custom-color="#636363">Work collaboratively with R&amp;D and UX to build roadmaps and plan releases</span></p></li><li><p data-renderer-start-pos="2401" data-local-id="26dc6da98982"><span data-renderer-mark="true" data-text-custom-color="#636363">Evangelize for the product through in-person and virtual presentations and engagements</span></p></li><li><p data-renderer-start-pos="2491" data-local-id="5c5fcba218e5"><span data-renderer-mark="true" data-text-custom-color="#636363">Support the sales process with product expertise</span></p></li><li><p data-renderer-start-pos="2543" data-local-id="8362e8aa07af"><span data-renderer-mark="true" data-text-custom-color="#636363">Collaborate with solution success team, comprised of leaders across all phases of the customer journey, to achieve successful customer adoption, value realization, satisfaction and overall solution health</span></p></li></ul><p style="text-align: justify;" data-renderer-start-pos="2753" data-local-id="68d0cb13ee2c"><span style="font-size: 12pt;"><strong data-renderer-mark="true">What you will bring</strong></span></p><ul style="list-style-type: disc;" data-local-id="b1a3c2c00cde" data-indent-level="1"><li style="text-align: justify;"><p data-renderer-start-pos="2776" data-local-id="f5aee350b1ab"><span data-renderer-mark="true" data-text-custom-color="#636363">2+ years experience in Product Management</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="2821" data-local-id="a3331da24591"><span data-renderer-mark="true" data-text-custom-color="#636363">2+ years experience in integrations, job orchestration services, or API management</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="2907" data-local-id="617072ea96a7"><span data-renderer-mark="true" data-text-custom-color="#636363">Expertise in building extensible solutions in the SaaS space</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="2971" data-local-id="5c5eb79ba54b"><span data-renderer-mark="true" data-text-custom-color="#636363">Experience researching product ideas and turning them into compelling business cases</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="3059" data-local-id="425b61d6be35"><span data-renderer-mark="true" data-text-custom-color="#1d1c1d">Experience building extensibility frameworks, search, and other core services</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="3140" data-local-id="da6cd0a1ebfb"><span data-renderer-mark="true" data-text-custom-color="#1d1c1d">Experience applying the JTBD framework is a plus</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="3192" data-local-id="c310cf03176d"><span data-renderer-mark="true" data-text-custom-color="#636363">Outstanding communication skills, written and verbal</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="3248" data-local-id="d4328a0ca37d"><span data-renderer-mark="true" data-text-custom-color="#636363">Ability to communicate with technical and non-technical audiences</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="3317" data-local-id="5aaf3a40e022"><span data-renderer-mark="true" data-text-custom-color="#636363">Ability to collaborate across organizational boundaries</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="3376" data-local-id="fbcc58d02cae"><span data-renderer-mark="true" data-text-custom-color="#636363">Ability to work in a fast paced environment and balance and prioritize ones time</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="3460" data-local-id="567657314517"><span data-renderer-mark="true" data-text-custom-color="#636363">Curious, willing to ask questions and take feedback, and driven to delight customers</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="3548" data-local-id="72bbb9e88eb7"><span data-renderer-mark="true" data-text-custom-color="#636363">Outcome-focused, with customer value always in mind</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="3603" data-local-id="907ff0c52ad7"><span data-renderer-mark="true" data-text-custom-color="#636363">Ability to simplify complex challenges and technologies into simpler outcomes and stories to drive shared understandings&nbsp;</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="3728" data-local-id="a020e4886ada"><span data-renderer-mark="true" data-text-custom-color="#636363">Able to confidently demonstrate products, and influence senior management, and other internal or external stakeholders</span></p></li><li style="text-align: justify;"><p data-renderer-start-pos="3850" data-local-id="349ac79781dc"><span data-renderer-mark="true" data-text-custom-color="#636363">Experience communicating product vision and decisions across geographically distributed teams</span></p></li><li><p style="text-align: justify;" data-renderer-start-pos="3947" data-local-id="e5631229b6e1"><span data-renderer-mark="true" data-text-custom-color="#636363">Process-oriented decision-maker who relies on data</span></p></li><li><p data-renderer-start-pos="4001" data-local-id="306f2532124b"><span data-renderer-mark="true" data-text-custom-color="#636363">Ability to balance conflicting priorities and work independently</span></p></li></ul><p data-renderer-start-pos="4069" data-local-id="699c1dcd295a">&nbsp;</p><p data-renderer-start-pos="4071" data-local-id="c819e461e8f2"><strong data-renderer-mark="true"><span data-renderer-mark="true" data-text-custom-color="#8e44ad">What makes #Ellucianlife&nbsp;</span></strong></p><p data-renderer-start-pos="4098" data-local-id="819c7fd04908">&nbsp;</p><ul style="list-style-type: disc;" data-local-id="0dbef4efd3cb" data-indent-level="1"><li><p data-renderer-start-pos="4102" data-local-id="24149e421b79"><span data-renderer-mark="true" data-text-custom-color="#000000">Comprehensive health coverage: family major medical expenses, dental and life insurance.</span></p></li><li><p data-renderer-start-pos="4194" data-local-id="7502785c8d1a"><span data-renderer-mark="true" data-text-custom-color="#000000">Christmas bonus 30 days</span></p></li><li><p data-renderer-start-pos="4221" data-local-id="7bd07107ca8d"><span data-renderer-mark="true" data-text-custom-color="#000000">Saving fund</span></p></li><li><p data-renderer-start-pos="4236" data-local-id="c8ee549c8b58"><span data-renderer-mark="true" data-text-custom-color="#000000">Monthly food coupon</span></p></li><li><p data-renderer-start-pos="4259" data-local-id="1fc815bee83e"><span data-renderer-mark="true" data-text-custom-color="#000000">15 workdays vacation</span></p></li><li><p data-renderer-start-pos="4283" data-local-id="beb5801a4939"><span data-renderer-mark="true" data-text-custom-color="#000000">Thrive Flex Program that allows you to contribute towards your health, financial or learning interests</span></p></li><li><p data-renderer-start-pos="4389" data-local-id="bcec07d90408"><span data-renderer-mark="true" data-text-custom-color="#000000">5 charitable days to support the community that supports us</span></p></li><li><p data-renderer-start-pos="4452" data-local-id="777e3f81782b"><span data-renderer-mark="true" data-text-custom-color="#000000">Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.</span></p></li><li><p data-renderer-start-pos="4590" data-local-id="11258885f6bc"><span data-renderer-mark="true" data-text-custom-color="#000000">Parental leave</span></p></li><li><p data-renderer-start-pos="4608" data-local-id="bf1e1d09da2b"><span data-renderer-mark="true" data-text-custom-color="#000000">Employee referral bonuses to encourage the addition of great new people to the team</span></p></li><li><p data-renderer-start-pos="4695" data-local-id="0bd3731dc863"><span data-renderer-mark="true" data-text-custom-color="#000000">We Foster a learning culture with:</span></p><ul style="list-style-type: circle;" data-local-id="1df84f785bb9" data-indent-level="2"><li><p data-renderer-start-pos="4733" data-local-id="eba6f5ed3858"><span data-renderer-mark="true" data-text-custom-color="#000000">Tuition Reimbursement Assistance&nbsp;</span></p></li><li><p data-renderer-start-pos="4770" data-local-id="541135a7152c"><span data-renderer-mark="true" data-text-custom-color="#000000">Professional development opportunities</span></p></li></ul></li></ul><p data-renderer-start-pos="5407" data-local-id="cdd59416c320">&nbsp;</p> <br><strong>What makes #Ellucianlife</strong><br><br><ul><li><span style="color: black;">Comprehensive health coverage: family major medical expenses, dental and life insurance.</span></li><li><span style="color: black;">Christmas bonus 30 days</span></li><li><span style="color: black;">Saving fund</span></li><li><span style="color: black;">Monthly food coupon</span></li><li><span style="color: black;">15 workdays vacation</span></li><li><span style="color: black;">Thrive Flex Program that allows you to contribute towards your health, financial or learning interests</span></li><li><span style="color: black;">5 charitable days to support the community that supports us</span></li><li><span style="color: black;">Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.</span></li><li><span style="color: black;">Parental leave</span></li><li><span style="color: black;">Employee referral bonuses to encourage the addition of great new people to the team</span></li><li><span style="color: black;">We Foster a learning culture with:</span><ul><li><span style="color: black;">Tuition Reimbursement Assistance&nbsp;</span></li><li><span style="color: black;">Professional development opportunities</span></li></ul></li></ul><p><span style="color: black;">#LI-RB1&nbsp;</span></p><p><span style="color: black;">#LI-Remote</span></p>