Sr. Project Manager at Fortive
United States
<div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <p><strong>The Sr. Project Manager</strong> is responsible for leading the successful deployment of our CensiTrac solutions and expert services for health system customers. This role serves as the single point of accountability from project initiation through go‑live, ensuring implementations are delivered on time, within scope, and with high customer satisfaction. </p> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <p>The Sr. Project Manager (Sr. PM) holds a crucial position within the Customer Establishment (Implementation) department. The Sr. PM's primary responsibility is to interact directly with clients and facilities, preparing them for the on-site deployment of CensiTrac, additional modules or other services offerings. This role involves leading and collaborating with the Censis team, while guiding each facility through the project delivery cycle. The Sr. PM is accountable for ensuring project tasks are completed in a timely manner, deliver high customer satisfaction while remaining on budget. This encompasses reporting on the progress and on time completion of implementations, while maintaining a high standard of quality. Effective communication with all other departments is a fundamental aspect of this role, requiring robust interpersonal and communication skills. The Sr. PM must demonstrate the ability to work cohesively within a team setting, as well as independently, to deliver solutions punctually. </p> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <p>Additionally, the Sr. PM manages complex projects, drives higher revenue, CSAT and efficient delivery of projects while maintaining high quality process adherence and supports process improvements. </p> <p>The ideal candidate brings strong project management discipline, experience in healthcare or enterprise SaaS implementations, and the ability to confidently engage with clinical, operational, IT, and executive stakeholders.</p> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <p><strong>Customer Implementation Delivery</strong> </p> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Lead end‑to‑end services projects (implementation services, expert services, marking services) for Censis customers, from contract handoff through go‑live and transition to support. Acts as the primary liaison for allocated projects </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Develop and manage detailed project plans, timelines, milestones, dependencies, and risk registers. </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Oversees, directs, and coordinates tasks assigned to the project team </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Coordinate cross‑functional teams in successful project delivery with high CSAT scores </li> <li>Strong team and individual KPI delivery: CSAT, Revenue, velocity etc., Supports team and manager in problem solving misses with active root causing and counter measuring. </li> </ul> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <p><strong>Scope, Change & Risk Management</strong> </p> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Own scope management and formally manage change requests, including impact assessment on timeline, resourcing, and cost. Examines business requirements and identifies any discrepancies between client needs and the CensiTrac product </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Excels in identifying implementation risks early (technical, workflow, data, resourcing) and executing mitigation strategies. </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Ensure adherence to contractual commitments, SOWs, and implementation standards. </li> </ul> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <p><strong>Process & Quality</strong> </p> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <div style="margin:0px;padding:0px"> <ul> <li>Leads / supports continuous improvement initiatives to optimize implementation processes, eliminate inefficiencies, and rework </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Consistently adheres to standard work, process documents and best practices </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Accountable for revenue and schedule forecasting and providing updates on the status of ongoing and completed projects. Data driven and measures key metrics around revenue delivery, project velocity and CSAT to ensure successful project outcomes. </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Drive consistent documentation, including project plans, decision logs, and implementation artefacts. </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Leads cross CE retrospectives, capture lessons learned and customer feedback to improve future implementations.</li> </ul> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <p><strong>Stakeholder & Communication Management</strong> </p> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Facilitate and lead all relevant meetings with customers and internal stake holders (project kick‑off meetings, alignment meeting, planning meeting, status reviews, go‑live readiness reviews etc.) </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Communicate clearly and professionally with clinical leaders, SPD/OR teams, IT staff, and hospital executives. </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Set and manage customer expectations, including scope, responsibilities, and timelines. </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Engages with internal and external customers to promptly identify underlying business needs and requirements </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Coordinate a smooth transition to Customer Success and Support teams post go‑live. </li> </ul> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <p><strong>Team player</strong> </p> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Senior: Support with team onboarding, coaching and mentoring new project managers / customer establishment team members </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Act as a collaborative leader who aligns internal teams around shared goals, clear roles, and delivery timelines. </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Foster strong working relationships built on trust, accountability, and transparency, ensuring teams are set up for success throughout the implementation lifecycle. </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Proactively identify and resolve cross‑team dependencies, resource constraints, and communication gaps. </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Contribute to a positive, team‑oriented culture by sharing knowledge, best practices, and lessons learned across the Professional Services organization. </li> </ul> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <ul> <li>Travel up to 20% </li> </ul> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <p><strong>Qualifications: </strong> </p> </div> <div style="font-style:normal;font-weight:400;margin:0px;padding:0px"> <div style="margin:0px;padding:0px"> <p><u>Required</u>: </p> </div> <div style="margin:0px;padding:0px"> <ul> <li>5-8 years of experience implementing software / project managing software implementations </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Experience with healthcare implementations </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Certified in Project Management </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Exceptional presentation, communication, and training skills </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Well organized and detail oriented </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Strong problem-solving skills </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Excellent time management skills </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Familiarity and ease with computer systems and common software products </li> </ul> </div> <div style="margin:0px;padding:0px"> <p> <u>Preferred</u>: </p> </div> <div style="margin:0px;padding:0px"> <ul> <li>Proficient in the use of Project Management softwares, AI productivity tools </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>Experience with Salesforce and/or other project management software </li> </ul> </div> <div style="margin:0px;padding:0px"> <ul> <li>MBA / master’s in information systems </li> </ul> </div> <div style="margin:0px;padding:0px"> <p><u>Education</u>: </p> </div> <div style="margin:0px;padding:0px"> <p>Bachelor’s degree in business, Information Systems or equivalent experience. </p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <br><p style="box-sizing: border-box;margin: 0px 0px 10px;"><span style="box-sizing: border-box;"><b>Fortive Corporation Overview</b></span></p> <p style="box-sizing: border-box;margin: 0px 0px 10px;">Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.</p> <p style="box-sizing: border-box;margin: 0px 0px 10px;">We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.</p> <p style="box-sizing: border-box;margin: 0px 0px 10px;">We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. </p> <p style="box-sizing: border-box;margin: 0px 0px 10px;">At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. </p> <p style="box-sizing: border-box;margin: 0px 0px 10px;">At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. </p> <p style="box-sizing: border-box;margin: 0px 0px 10px;">At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.</p> <p style="box-sizing: border-box;margin: 0px 0px 10px;">Fortive: For you, for us, for growth.</p> <br><div> About Censis </div> <div> <br/> </div> <div> Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry. </div> <div> <br/> </div> <div> From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare’s rapidly changing environment. With Censis, you’re positioned to start ahead and stay ahead, no matter what the future holds. </div> <div> <br/> </div> <div> We Are an Equal Opportunity Employer </div> <div> </div> <div> Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. </div>
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