Is the Tech Operations Intern position at FSAStore.com fully remote?

Yes, this Tech Operations Intern position at FSAStore.com is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Tech Operations Intern role?

This is a part-time Tech Operations Intern position at FSAStore.com.

What is the salary range for the Tech Operations Intern position?

The salary range for this Tech Operations Intern role is $0.015k - $0.02k.

How do I apply for the Tech Operations Intern position at FSAStore.com?

You can apply for this Tech Operations Intern position by clicking the "Apply Now" button on this page, which will take you to FSAStore.com's application portal.

Tech Operations Intern at FSAStore.com

United States

$0.015k - $0.02k

<h3>About the Internship Program:</h3> Our internship program is designed to provide hands-on experience and professional development opportunities for students or recent graduates. Interns will work on meaningful projects, gain exposure to our organization, and develop skills that align with their career goals. <h3>About the Role:</h3> We are seeking a highly motivated Tech Operations Intern to join our Information Technology team. This internship provides hands-on experience supporting technical support initiatives in a fast paced, regulated environment. <h3>Specific Responsibilities: </h3> <ul> <li style="font-size: 12pt;">Logging and tracking IT tickets using a help desk or ticketing system.  </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Providing first-line technical support for end-user issues.  </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Assisting with onboarding/offboarding processes such as equipment setup and account requests. Help set up and manage user accounts, access rights, and permissions</li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Troubleshoot and escalate IT-related problems as needed and\or gather incident reports into Power BI to identify the root of problems </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Maintain and update documentation on IT processes and procedures </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Follow cybersecurity guidelines to ensure compliance </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Support automation efforts using scripting languages (Java or Python) to streamline operational tasks </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Assist with building and improving CI/CD pipelines to enhance deployment efficiency</li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Contribute to secure development pipelines by implementing automated gates, including code scanning and security checks</li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Assume additional responsibilities and perform special projects as needed or directed </li> </ul> <h3>What You'll Need:</h3> <ul> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Must be a rising Junior or Senior enrolled in a university or college co-op program, with a focus in IT, Computer Science, Cybersecurity, or related field </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Detail-oriented and organized </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Ability to handle confidential information </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Excellent verbal and written communication skills are essential for candidate interactions and internal team collaboration </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Ability to manage multiple tasks while maintaining accuracy and consistency </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">A strong commitment to maintaining the confidentiality of sensitive information </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Ability to work independently and as part of a team </li> </ul> <h3>Preferred Qualifications:</h3> <ul> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Experience or coursework in automation and scripting (Java or Python) </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Familiarity with CI/CD concepts and tools (e.g., Jenkins, GitHub Actions, GitLab CI) </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Understanding of DevSecOps principles and secure software development practices</li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Familiar/Proficient in Microsoft O365, Power BI, and Jira </li> <li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Familiar with cybersecurity standards and frameworks </li> </ul> <h3>Additional Details:</h3> At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.  Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location.  <ul> <li style="font-size: 12pt;">Compensation: $15-20/hr</li> <li style="font-size: 12pt;">100% remote within the United States</li> <li style="font-size: 12pt;">Must be able to work EST hours</li> </ul> <a href="https://www.health-ecommerce.com/employee-privacy-notice">Candidate Privacy Notice</a>

Apply Now

Remote Opportunity

Tech Operations Intern

Q: What are the main requirements for the Tech Operations Intern role?

Key requirements include: Logging and tracking IT tickets using a help desk or ticketing system., Providing first-line technical support for end-user issues., Assisting with onboarding/offboarding processes such as equipment setup and account requests., and more.

Join FSAStore.com as a entry professional working remotely from United States. Explore the role, benefits, and apply in one place.

Tech Operations Intern

FSAStore.com

Part Time

$0.015k - $0.02k

6 months ago

About the Internship Program: Our internship program is designed to provide hands-on experience and professional development opportunities for students or recent graduates.

United States

Operations

Entry

Technical Support

onboarding

offboarding

+5 more

Job Description

About the Internship Program:

Our internship program is designed to provide hands-on experience and professional development opportunities for students or recent graduates. Interns will work on meaningful projects, gain exposure to our organization, and develop skills that align with their career goals.

About the Role:

We are seeking a highly motivated Tech Operations Intern to join our Information Technology team. This internship provides hands-on experience supporting technical support initiatives in a fast paced, regulated environment.

Specific Responsibilities:

Logging and tracking IT tickets using a help desk or ticketing system. 
Providing first-line technical support for end-user issues. 
Assisting with onboarding/offboarding processes such as equipment setup and account requests. Help set up and manage user accounts, access rights, and permissions
Troubleshoot and escalate IT-related problems as needed and\or gather incident reports into Power BI to identify the root of problems
Maintain and update documentation on IT processes and procedures
Follow cybersecurity guidelines to ensure compliance
Support automation efforts using scripting languages (Java or Python) to streamline operational tasks
Assist with building and improving CI/CD pipelines to enhance deployment efficiency
Contribute to secure development pipelines by implementing automated gates, including code scanning and security checks
Assume additional responsibilities and perform special projects as needed or directed

What You'll Need:

Must be a rising Junior or Senior enrolled in a university or college co-op program, with a focus in IT, Computer Science, Cybersecurity, or related field
Detail-oriented and organized
Ability to handle confidential information
Excellent verbal and written communication skills are essential for candidate interactions and internal team collaboration
Ability to manage multiple tasks while maintaining accuracy and consistency
A strong commitment to maintaining the confidentiality of sensitive information
Ability to work independently and as part of a team

Preferred Qualifications:

Experience or coursework in automation and scripting (Java or Python)
Familiarity with CI/CD concepts and tools (e.g., Jenkins, GitHub Actions, GitLab CI)
Understanding of DevSecOps principles and secure software development practices
Familiar/Proficient in Microsoft O365, Power BI, and Jira
Familiar with cybersecurity standards and frameworks

Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression. Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location.

Compensation: $15-20/hr
100% remote within the United States
Must be able to work EST hours

Candidate Privacy Notice

Requirements

Logging and tracking IT tickets using a help desk or ticketing system.
Providing first-line technical support for end-user issues.
Assisting with onboarding/offboarding processes such as equipment setup and account requests.
Help set up and manage user accounts, access rights, and permissions
Troubleshoot and escalate IT-related problems as needed and/or gather incident reports into Power BI to identify the root of problems
Maintain and update documentation on IT processes and procedures
Follow cybersecurity guidelines to ensure compliance
Support automation efforts using scripting languages (Java or Python) to streamline operational tasks

Skills

Technical Support

onboarding

offboarding

Account Management

Troubleshooting

Power BI

IT Tickets

Help Desk System

Ready to Apply?

Join FSAStore.com today

Salary Range

$0.015k - $0.02k

Posted 6 months ago

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