Claims Supervisor Workers Compensation at Gallagher
United States
<strong class="jdheader">Introduction</strong><br><br><div class="ewa-rteLine"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">We’re a team of fast-paced fixers, empathetic experts, </span><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. </span></div> <br><strong class="jdheader">Overview</strong><br><br><ul><li style="margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Jurisdictions: </span></strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">NY</span></li><li style="margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Licenses: </span></strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">NY </span></li><li style="margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Location:</span></strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"> This role is fully remote work.</span></li></ul> <br><strong class="jdheader">How you'll make an impact</strong><br><br><p style="margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Supervise: </span></strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.</span></p><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"><br /><strong>Promote Best Practices: </strong>Guide claims team to handle claims in accordance with GB’s Best Practices.</span></p><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"><br /><strong>Drive Talent: </strong>Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.</span></p><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"><br /><strong>Manage Workloads: </strong>Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.</span></p><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"><br /><strong>Utilize Technology: </strong>Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.</span></p><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"><br /><strong>Client Communication:</strong> Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.</span></p><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"><br /><strong>Prioritize and Develop: </strong>Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.</span></p><p style="margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #2e74b5;"> </span></strong></p> <br><strong class="jdheader">About You</strong><br><br><p style="margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Ideal candidates for this position will have: </span></strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"><br />• <strong>Claims Background: </strong>Workers Compensation <br />• <strong>Prior leadership experience: </strong>2 years<br />• <strong>Jurisdictional Experience:</strong> New York</span></p><p style="margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #2e74b5;"> </span></strong></p><p style="margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">REQUIRED QUALIFICATIONS:</span></strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"><br /><br />• High School Diploma<br />• Minimum of 8 years related claims experience <br />• Appropriately licensed and/or certified in all states in which claims are being handled<br />• Knowledge of all team member related functions<br /><br /><strong>DESIRED: </strong><br />• Bachelor's Degree </span></p><p style="margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #2e74b5;"> </span></strong></p><p style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"> </span></p><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">#LI-Remote</span></p><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">#LI-AB2</span></p><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">#WorkersComp</span></p> <br><strong class="jdheader">Compensation and benefits</strong><br><br><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, <a href="https://jobs.ajg.com/gallagher-benefits-global/gallagher-benefits-us" target="_blank" rel="noopener">visit our Benefits page</a>.</span></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Competitive compensation</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Comprehensive benefits programs designed to support your well-being </span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Career development opportunities and ongoing learning </span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A collaborative, people-first culture with accessible leadership </span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The opportunity to do meaningful work with global reach and local impact </span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>At Gallagher, we are dedicated to building an inclusive and authentic workplace. </strong>If your past experience doesn’t align perfectly, we encourage you to join our <a href="https://jobs.ajg.com/talent/talentcommunity/form" target="_blank" rel="noopener">Talent Community</a> to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><em>Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)</em></span></p>
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