Product Owner - Exchange at GHX

United States

$91k - $121k

The Product Owner will have a technical focus and work with product managers, internal stakeholders, 3rd-party partners, and customers to gain a thorough understanding of their product and market needs, translating them into feature stories and tasks for development. You will be responsible for turning the product vision into an actionable backlog and advocating the customers’ needs to the development team. The Product Owner is responsible for the development backlog, grooming, and acceptance. This individual will execute converting the product vision and roadmap into workable product requirements for engineering to meet product roadmap expectations defined by the Product Manager. This role will report to the Manager, Product Management – [product line] and will regularly engage with cross-functional leaders. The ideal candidate must be well-versed in agile scrum and comfortable working in all aspects of a multifaceted delivery network. You will demonstrate excellent problem-solving skills, be self-motivated and detail-oriented, and be a good team player. Other duties include prioritization of key backlog items that drive growth and success, developing supporting documentation, and keeping customers and stakeholders informed of the status of the product. ROLES & REPONSIBILITIES Owns and prioritizes the sprint backlog for assigned platform and technical domains, balancing technical debt, reliability, and roadmap commitments Translates platform and technical requirements into well-defined epics, user stories, technical specification and acceptance criteria Converts product vision into actional backlog items that deliver platform enablement, reliability, scalability and technical debt reduction Participates in sprint planning, grooming, retrospectives and reviews for assigned technical and platform teams Works with Product Management, Engineering leads, architects and security teams to support platform decisions that are technically sound and aligned with product direction Communicates platform capability needs to the development team and represents technical requirements in prioritization decisions Supports and utilizes technical discovery with Engineering leads and internal platform consumers to inform backlog priorities Communicates platform capability releases to internal consumers and Engineering teams in coordination with Product and Technology leadership Serves as a subject matter expert for assigned platform and technical domains, supporting Engineering onboarding tooling, and organizational education Escalates technical risks, platform dependencies and roadmap gaps to Product leadership proactively Maintains regular alignment with the Product Manager and Product Leadership on roadmap priorities, backlog direction, and technical outcomes; raises conflicts between technical demands and roadmap commitments proactively Maintains a minimum of two sprints of groomed and estimated backlog at all times for assigned tea upms. Contributes to epic-level roadmap tracking across quarters in coordination with the Product Manager and/or Manager of Product Management for assigned domains Participates in pod-level planning, estimation sessions and steerco readouts as required Ability to travel up to 20% KEY COMPETENCIES Balance of technical knowledge and business acumen Provides updates on backlog health, spring progress and delivery risks to the Product Manager and/or Manager of Product Management to support roadmap tracking and stakeholder communication Customer first mind set Backlog execution – prioritizes and manages the spring backlog in alignment with the product roadmap defined by the Product Manager and/or Manager of Product Management Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively Excellent verbal and written communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment High degree of organization, individual initiative, and personal accountability Ability to assess risks, dependencies and propose mitigation strategies to overcome obstacles Skilled in leading meetings, setting agendas, driving decisions, and negotiating. REQUIRED QUALIFICATIONS, EDUCATION, CERTIFICATES AND EXPERIENCE Bachelor’s degree and 4 years of professional experience, preferably in product ownership, project management or business analysis At least 1 year of experience in Product Management and/or Product Development Established background in launching software services in partnership with Engineering teams and high degree of proficiency in prototyping, iterative development and experience working within an Agile scrum team environment PREFERRED QUALIFICATIONS Experience in healthcare IT, supply chain, or SaaS environments Familiarity with JIRA, Confluence, AI-assisted product tools, and agile tooling Experience in platform and integration-oriented technical domains This role will provide the chosen individual with exceptional exposure to various aspects of the product lifecycle, from ideation to execution, and experience working with numerous roles and ranks. The breadth of the role can serve as a unique springboard into a variety of positions in Product Management, Sales Operations, Dev Ops, Project Management and Product Operations. Responsibilities: Provide project management support to facilitate and orchestrate new product launches, changes in Statements of Work and price tools. Coordinate between Product Management, Sales Support, Accounting, Finance, and Solutions Delivery to ensure offering structure supports business requirements. Analyze and prioritize project requests to align with GHX strategy; optimize intake, prioritization, execution, and communication of these requests. Act as a liaison between Product Management and other functions in the organization to support the launch of new products or updates to existing ones. Serve as a trusted advisor to Product Management on the PDLC and GTM to support commercial effort and organization goals; simplify, standardize, train and enforce best practices for quality and speed to market. Collaborate and build proactive, positive relationships with peers and managers within the GHX ecosystem (Commercial, Legal, Corporate Systems, Solution Delivery, Marketing, Revenue Ops, etc.) to ensure consistency within processes, determine best practices, and drive continuous improvements. Develop training programs, job aids and documentation to educate and empower the cross functional team Produce reports and presentations for leadership to inform strategic decisions and measure performance. Design, build and maintain Product and information sharing tools, such as Aha!, Jira, Confluence and SharePoint Support emerging / ad-hoc project of Product Management Operations as needed Key Competencies Stellar communication skills - written, in person and presentation abilities; ability to communicate to both business and technical audiences Ability to work on multiple projects and/or problems simultaneously and navigate effectively and creatively through roadblocks in a professional, diplomatic manner Comfortable leading change and cross-functional projects without given authority, among different teams and more senior roles Passionate about tools, processes, and automation to drive continuous improvement in quality, speed, and cost Motivated problem-solver with the ability to sort through issues to create and recommend improvements Ability to establish and communicate priorities of projects and tasks, and promote discipline, proactiveness and adherence to timelines Solid understanding of product information tools and data structures with curiosity and appreciation for integrations and customization Skilled in distilling complex thoughts and strategies into simple, actionable recommendations, with an aptitude to work at all levels of the organization Curios and willing to learn and use approved AI tools for creating visualization, data maps, documents and communications Required Education, Certifications, and Experience 4-8 years of experience in Product Management or Go-To-Market Advance degree in Business, Engineering, Organization Behavior or related field Experience in managing projects in an Agile environment, such as SAFe Fluency in Microsoft Excel, Word, and PowerPoint Preferred Qualifications Experience working with Aha!, Jira and Confluence PMP certification Agile training or certifications Experience with SaaS delivered applications and business models Understanding of B2B contracting, marketing or financial practices Estimated Salary Range: $91,000 - $121,000 The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/ #LI-AK #LI-REMOTE GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated. Read our GHX Privacy Policy