Senior Software Engineer, Observability Experience at GitHub, Inc.

United States

About GitHub GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot. Locations In this role you can work from Remote, United States Overview As a software engineer at GitHub, you will enhance the collaboration experience at GitHub by working closely with a community of engineers and designers with a distributed, diverse and passionate team delivering the services that millions of developers depend on. In this role you will design, prototype, implement, ship and support highly performant and inspiring user experiences with your team. This Senior Software Engineer role sits on the Observability Experience team, which enables teams across GitHub to build reliable, highly available services. We make it easy to emit and act on high‑quality telemetry by providing standards, SDKs, and paved paths for instrumentation, alerting, monitoring, and SLOs. We also partner closely with vendors like Datadog, Sentry, and Azure Monitor to ensure GitHub teams have best‑in‑class observability tooling. Responsibilities Design, develop, test and ship high-quality technical solutions that scale across multiple GitHub services. Collaborate with cross-functional teams to define and implement innovative solutions. Provide technical leadership, mentorship, pairing opportunities, and code reviews to encourage the growth of others. Own and advocate for the health and quality of the systems that the team builds, including participating in on-call and first responder rotations Write architecture briefs and proposals, carry out code experiments, and build prototypes to learn how we can achieve planetary scale with our systems. Design and implement APIs to facilitate seamless integration between software components. Utilize CI/CD tools to set up automated pipelines for continuous integration and delivery. Become intimately familiar with the systems you build and take pride in writing maintainable code. Qualifications Required Qualifications: 6+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python ○ OR Associate’s Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 5+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python ○ OR Bachelor's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 4+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python ○ OR Master's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 2+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python ○ OR Doctorate in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field ○ OR equivalent experience. 2+ years experience instrumenting distributed systems with OpenTelemetry or similar frameworks 2+ years experience and proficiency with at least one observability platform (Datadog, Honeycomb, New Relic, Grafana, etc.) at a depth beyond dashboard consumption — querying, alerting, and data modeling 2+ years of experience with cloud-native and distributed architectures where failure modes are non-deterministic Preferred Qualifications: Minimum 2 years experience using general purpose programming languages (e.g., Go, Ruby, or a similar language). Track record of improving observability practices across engineering teams Strong customer focus and ability to partner with product engineers to troubleshoot availability issues and mitigate observability gaps Experience on a platform engineering or SRE team Compensation Range The base salary range for this job is USD $124,000.00 - USD $329,200.00 /Yr. These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. GitHub values Customer-obsessed Ship to learn Growth mindset Own the outcome Better together Diverse and inclusive Manager fundamentals Model Coach Care Leadership principles Create clarity Generate energy Deliver success Who We Are GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub. Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms. Join us, and let’s change the world, together. EEO Statement GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!