First Party Injury Adjuster - General Motors Insurance at GM Financial

United States

$52k - $96k

<p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;"><strong>Why General Motors Insurance?</strong></span></span></p><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;"><strong>&nbsp;</strong></span></span></p><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial.</span></span></p><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">&nbsp;</span></span></p><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience.</span></span></p><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">&nbsp;</span></span></p><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers.</span></span></p><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">&nbsp;</span></span></p><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">This position will be posted until filled.</span></span></p><p style="margin-bottom: 0in;">&nbsp;</p><p style="margin-bottom: 0in;">&nbsp;</p><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">As a First Party Adjuster, you will be responsible for processing non-complex first party medical bills.&nbsp; &nbsp;You will need to understand the limits available under the PIP or medical payments coverage on the policy and investigate the relationship between the treatment and the injuries claimed.&nbsp; You will also often times need to negotiate and adjust these bills directly with providers, or with legal representatives acting on their behalf based on state regulatory requirements.&nbsp; &nbsp;You will look for recovery opportunities resulting from these first party payments.&nbsp; &nbsp; You will work under direct supervision to perform routine work assignments and problem resolution. This is a remote position that does not require any travel.&nbsp;</span></span></p><p style="margin-bottom: 0in;">&nbsp;</p><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;"><strong>About the role</strong></span></span></p><p style="margin-bottom: 0in;">&nbsp;</p><ul style="list-style-type: disc;"><li><p style="margin-bottom: 0in;"><span style="font-family: Tahoma, sans-serif;"><span style="font-size: 10pt; line-height: 110%;"></span></span><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">Provide claims service via various channels to policyholders and third-party customers&nbsp;</span></span></p></li><li><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">Investigate and resolve medical bills associated with first party injuries&nbsp;</span></span></p></li><li><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">Acquire and apply basic knowledge of Property &amp; Casualty insurance industry products, services, and processes to include P&amp;C insurance policy contracts and coverages and the General Motors Insurance claims handling processes and procedures&nbsp;</span></span></p></li><li><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">Seek guidance from team members to resolve issues and identify appropriate issues for escalation&nbsp;</span></span></p></li><li><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">Partner with and/or directs vendors and internal business partners to facilitate claims resolution&nbsp;</span></span></p></li><li><p style="margin-bottom: 0in;"><span style="font-family: Verdana, sans-serif;"><span style="font-size: 10pt; line-height: 110%;">Contribute to business goals, performance metrics, and effectively uses tools &amp; technology</span></span></p></li></ul>