Sales Manager, Lead Management Services at Hilton

Senior

Sales

Negotiation

Strategy

+3 more

Job Description

Sales Manager, Lead Management Services (

Job Number:

COR015I0)

Work Locations

: Hilton - Revenue Management - Dallas 15305 N Dallas Parkway Suite 600 Addison 75001

***This role is based at our corporate office in Dallas, TX or Remote***

This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that is offering owned, managed, and franchised Hilton hotels world-class revenue management talent and tools. As a Sales Manager, you will be helping hotels consistently grow market share and outperform competitors. On the Lead Management Services team reporting to the Manager, you will work on projects including assisting hotels, managing sales leads, and producing revenue with proficiency and strategy through qualification, negotiation, and closing sales for hotels, via several group and transient lead sources.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through our Employee Assistance Program
Paid Time Off (PTO)
Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

Assist hotels, handling all incoming leads with proficiency and strategy that leads to improving overall hotel financial profitability and growing RevPAR Index (market share) for each hotel in a portfolio of properties.
Initiate preparation of proposals and contracts on hotel guestrooms and meeting space with availability and pricing.
Coordinate customer specifications (including room, food and beverage, and meeting space requirements) via the identified lead management system. Enter and maintain a pertinent account and booking information following defined standards.
Prioritize leads based on group sales strategy and factors affecting group rates, availability, and value.
Discuss contracts and commission agreements with end-user customers and intermediaries.

How you will collaborate with others:

Engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel.
Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.
Collaborate with peers to assist in PTO coverage support for other LMS models.

What deliverables you will take ownership of:

Host regular sales calls with your hotel teams, providing strategic insight, market discussion, and real-time updates on existing opportunities, culminating in detailed meeting minutes.
Initiate the preparation of proposals and contracts for hotel guestrooms and meeting spaces, including availability and pricing.
Engage in outside sales activities including property visits and industry conferences.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

Two (2) years of hotel/hospitality sales experience
Understanding of sales and catering techniques, and event services
Experience with data storytelling and conducting professional presentations to stakeholders
Strong negotiation skills

It would be useful if you have:

Proficiency with Delphi.fdc, MeetingBroker and OnQ systems
Sales experience at a Hilton branded property (full-service preferred)
Hotel Revenue Management knowledge

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $60,000-$85,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE

EOE/AA/Disabled/Veterans

Schedule

: Full-timeBrand: Hilton Corporate

Shift

: Day Job

Job Level

: Manager

Job

: Revenue Management

Requirements

Assist hotels in growing market share and outperforming competitors
Manage sales leads and produce revenue with proficiency and strategy
Qualify, negotiate, and close sales for hotels
Work on projects including assisting hotels and managing sales leads
Collaborate with the Manager to achieve team goals
Develop and maintain strong relationships with hotel partners
Stay up-to-date with industry trends and best practices

Benefits

Parental Leave
Paid Time Off

Skills

Sales

Negotiation

Strategy

Qualification

Revenue Management

Sales Leads

Ready to Apply?

Join Hilton today

Salary Range

$60k - $85k

Posted 10 months ago

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