Community & Affiliate Manager (Remote Canada) at HireHawk

Canada

CAD 4k - CAD 5k

<p>Job Type: Full-time, long-term contractor</p><p>Workplace: Remote</p><p>Schedule: Full-time, aligned with U.S. business hours (Pacific Time Zone)</p><p>Compensation: $4000 - $5000 CAD</p><p>Our client is a fast-growing beauty brand focused on simplifying everyday routines through innovative, multitasking products. Our mission is to create makeup that is effortless, travel-friendly, and designed for real life.</p><p>We are a remote-first team that values creativity, ownership, and fast execution. Our growth is powered by creators, community, and social commerce.</p><p>We are now looking to build a strong creator ecosystem, bringing together beauty creators who love our products and want to grow with the brand.</p><p>We are hiring a Community &amp; Affiliate Manager to help us build and manage a thriving creator community around the products.</p><p>Our goal is to grow and nurture a core group of highly engaged beauty creators inside our Discord community who feel connected to the brand, our team, and our products.</p><p>This role is part community manager, part affiliate manager, and part creator success lead.</p><p>You will focus on recruiting creators, building genuine relationships, supporting them with content and campaigns, and managing them end-to-end through the affiliate and creator program.</p><p>The ideal candidate understands TikTok creator culture, beauty content, and how creator communities drive product discovery and revenue.</p><p>Your goal is to help creators feel like they are part of the brand, not just participating in an affiliate program.</p><p></p><p>Community Building &amp; Engagement</p><p>Own and manage the creator Discord community, ensuring it remains active,</p><p>welcoming, and valuable for creators.</p><p>Responsibilities include:</p><ul><li>Building genuine 1:1 relationships with creators through DMs, comments, and regular check-ins</li><li>Encouraging creators to join and actively participate in the Discord community</li><li>Supporting the growth of the core creator community and treating top creators as VIP partners</li><li>Participating in biweekly community calls and helping maintain a strong creator culture</li><li>Creating an environment where creators feel connected to the brand and the team</li><li>The goal is to build a tight-knit creator community that consistently produces content and drives sales.</li></ul><p></p><p>Creator Recruitment &amp; Program Growth</p><p>Own creator recruitment and growth of the creator and affiliate ecosystem.</p><p>Responsibilities include:</p><ul><li>Identifying and recruiting new creators on TikTok, Instagram, and other platforms through proactive outreach</li><li>Driving 200 to 300 new creator sign-ups per month into the affiliate and creator programs</li><li>Inviting creators to join the Discord community and onboarding them into the creator ecosystem.</li><li>Managing creators end-to-end, from outreach and onboarding to campaign participation and performance tracking</li><li>Supporting creators with product education, campaign briefs, and affiliate tools to help them succeed</li><li>Continuously identifying high-potential creators and helping scale their content and affiliate performance</li><li>The goal is to build a large, active network of beauty creators consistently producing content and driving revenue.</li><li></li></ul><p>Creator &amp; Affiliate Relationship Management</p><p>Develop and maintain strong relationships with creators and affiliates.</p><p>Responsibilities include:</p><ul><li>Communicating with creators about product launches, campaigns, and promotions</li><li>Supporting creators with content ideas, product education, and campaign updates</li><li>Helping creators succeed with the affiliate links and TikTok Shop content</li><li>Learning each creator’s content style, audience, and preferences to support better collaboration</li><li>The focus is on building long-term creator partnerships that grow alongside the brand.</li></ul><p></p><p>Discord Community Management</p><p>Manage and optimize the creator Discord server.</p><p>Responsibilities include:</p><ul><li>Organizing channels, roles, and community structure</li><li>Running challenges, polls, and engagement activities</li><li>Encouraging creators to share content, wins, and ideas</li><li>Monitoring community health and suggesting improvements</li><li>The objective is to make Discord a valuable hub for creators connected to the brand. </li></ul><p></p><p>Content Interaction &amp; Relationship Building</p><p>Actively engage with creators across social platforms to build authentic relationships.</p><p>Responsibilities include:</p><ul><li>Commenting on creator posts and videos</li><li>Responding to stories and messages</li><li>Engaging with creator content even when it is not directly about the brand. </li><li>Celebrating creator wins and milestones. This helps keep top of mind within the creator community.</li></ul><p></p><p>Admin &amp; Coordination</p><p>Support the operational side of the creator and affiliate programs.</p><p>Responsibilities include:</p><ul><li>Helping prepare agendas and updates for community calls</li><li>Tracking creator engagement, affiliate performance, and onboarding progress</li><li>Maintaining organized tracking sheets for creator outreach and relationships</li><li>Coordinating with the growth, influencer, and ecommerce teams. This ensures the program runs smoothly and scales efficiently.</li></ul> <ul><li>2+ years of experience as a Community Manager, Creator Manager, Affiliate Manager, or Influencer Manager</li><li>Strong understanding of TikTok creator culture and beauty content</li><li>Comfortable doing proactive outreach, DMs, and creator relationship building</li><li>Experience managing Discord communities or similar platforms</li><li>Strong written communication skills</li><li>Highly organized with the ability to manage many creator relationships at once}</li></ul><p></p><p>Preferred Skills</p><ul><li>Experience working with beauty or skincare creators</li><li>Experience managing affiliate or influencer marketing programs</li><li>Familiarity with TikTok Shop and creator-led commerce</li><li>Experience supporting creator campaigns and product launches</li><li>Strong understanding of social media trends and creator growth strategies</li></ul>