Director, Software Engineering (Wave - Small Business Integration at H&R Block

United States

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... The Director of Software Engineering leads cross-functional engineering teams within the Wave platform and partners closely with peer leadership across H&R Block’s Small Business organization. This role is responsible for delivering complex, multi-team initiatives that integrate Wave and H&R Block systems into a unified small business experience. The Director operates at the intersection of engineering execution, delivery leadership, and cross-organizational alignment—ensuring teams are structured effectively, operating efficiently, and delivering against strategic priorities. This role requires strong technical fluency, disciplined execution, and the ability to collaborate across product, design, and engineering functions. Day-to-day, you'll... - Lead multiple cross-functional squads within the Wave ecosystem, ensuring high-quality and predictable delivery of initiatives. - Own end-to-end execution of key programs, including platform integrations and unified customer experience efforts. - Partner with a peer Director on the H&R Block Small Business side to align priorities, roadmaps, and delivery plans across organizations. - Drive coordination across Wave and H&R Block systems, identifying and resolving cross-team dependencies, risks, and sequencing challenges. - Establish and maintain strong delivery discipline, including planning, backlog management, sprint execution, and milestone tracking. - Provide clarity on scope, priorities, and execution plans—particularly in ambiguous or early-stage initiatives. - Lead and develop engineering managers and senior engineers, fostering a high-performance, accountable, and collaborative team culture. - Partner with Product, Design, Platform, and Data stakeholders to ensure aligned delivery and shared outcomes. - Standardize ways of working across teams, improving consistency in tooling, workflows, and engineering practices. - Communicate progress, risks, and tradeoffs effectively to senior leadership and stakeholders. What you'll bring to the team... - 10+ years of experience in software engineering, with leadership experience managing engineering teams and/or managers. - Proven track record of delivering complex, cross-functional initiatives across multiple teams or systems. - Experience operating in multi-platform or integrated environments (e.g., post-acquisition or multi-system ecosystems). Technical & Delivery Expertise - Strong understanding of modern software engineering practices, system design, and scalable architectures. - Experience with Agile or iterative development methodologies at scale. - Ability to engage in technical discussions and guide teams through complex tradeoffs. - Leadership & Collaboration - Demonstrated ability to lead through influence in matrixed, cross-organizational environments. - Strong partnership skills across Product, Design, and Engineering disciplines. - Ability to operate effectively in fast-moving, ambiguous environments while maintaining execution discipline. Success Profile (First 6–12 Months) - Cross-functional squads operating with clear ownership, structure, and delivery cadence - Key Wave + H&R Block integration milestones delivered successfully - Strong partnership established with peer leadership across SMB (Wave + HRB) - Improved clarity in scope, sequencing, and execution planning across initiatives - Measurable improvements in team effectiveness, coordination, and delivery predictability Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $120,900.00 - $205,500.00/Yr.