Sr. Product Manager (Remote) (Hybrid-Denver, preferred) at iFIT

United States

<p><span><span>The </span><span>Senior Product Manager </span><span>will report to the </span><span>Sr. Director, Product and Strategy</span><span> </span><span>at </span><span>Accruit</span><span>. </span><span>The role will take ownership of key components of the product roadmap, with responsibility for </span><span>understanding customer needs and developing novel approaches to</span><span> enhancing the </span><span>Exchange Manager Pro software application</span><span>. </span><span>Additionally, it </span><span>will take ownership of one or more major client types, with responsibility for collecting and aggregating voice</span><span>-</span><span>of</span><span>-</span><span>customer </span><span>feedback and for </span><span>maintaining</span><span> customer-facing </span><span>roadmaps</span><span>.</span><span> </span><span>The</span><span> role will bring</span><span> a solid base of product management experience with software </span><span>applications, and</span><span> make major contributions to the improvement/enhancement of </span><span>Accruit</span><span> </span><span>methods of operation and best practices.<br/><br/></span></span></p> <p><strong><span><span>Duties &amp; </span><span>Responsibilities</span><span>:</span></span></strong><span> </span></p> <ul> <li><strong><span><span>Roadmap </span><span>Component </span><span>O</span><span>wnership</span></span></strong><span><span> – </span><span>for major</span><span> components of the product roadmap:</span></span><span> </span></li> </ul> <ul> <li><span><span>Author Epics, Features, and User Stories (or oversee BA writing of user stories</span><span>)</span></span><span> </span></li> </ul> <ul> <li><span><span>Aggregate and analyze Voice-of-Customer information </span></span><span> </span></li> </ul> <ul> <li><span><span>Engage with Dev team to think through strategic alternatives to execute against acceptance criteria/goals</span></span><span> </span></li> </ul> <ul> <li><span><span>Ensure BA </span><span>understanding of Epics/Features/User Stories </span><span>to enable their effectiveness as an intermediary</span><span> with Dev team </span><span>for</span><span> </span><span>highly</span><span>-</span><span>detailed</span><span> guidance</span></span><span> </span></li> </ul> <ul> <li><span><span>Oversee release plans, </span><span>t</span><span>rain </span><span>Customer </span><span>Success</span><span> </span><span>and collaborate with them to </span><span>a</span><span>uthor and </span><span>maintain</span><span> client-facing support materials</span></span><span> </span></li> </ul> <ul> <li><strong><span><span>Client Area </span><span>O</span><span>wnership</span></span></strong><span><span> – for</span><span> one or more</span><span> </span><span>Accruit</span><span> client types</span><span>:</span></span><span> </span></li> </ul> <ul> <li><span><span>Author and </span><span>maintain</span><span> </span><span>client-facing </span><span>product roadmaps</span></span><span> </span></li> </ul> <ul> <li><span><span>Ensure consideration of client area impact for any/all </span><span>broader </span><span>EMP features</span></span><span> </span></li> </ul> <ul> <li><span><span>Aggregate and analyze </span><span>Voice-of-Customer</span><span> </span><span>information</span><span> </span></span><span> </span></li> </ul> <ul> <li><span><span>Maintain awareness of </span><span>client base</span><span> composition</span><span>, financial performance, and product usage</span></span><span> </span></li> </ul> <ul> <li><span><span>Collaborate with Marketing on</span><span> authoring and </span><span>maintaining</span><span> client-facing materials</span></span><span> </span></li> </ul> <ul> <li><span><span>Maintain awareness of competitive landscape</span><span> and</span><span> report important developments to the SLT</span></span><span> </span></li> </ul> <p><span><span> </span></span></p> <strong><span>Qualifications</span></strong> <p><strong><span><span>Education &amp; Experience:</span></span></strong><span> </span></p> <ul> <li><span><span>Bachelor’s degree or equivalent knowledge, </span><span>skills</span><span> and experience</span></span><span> </span></li> </ul> <ul> <li><span><span>7</span><span>+ years of </span><span>product management experience</span><span> </span><span>with</span><span> </span><span>software </span><span>offerings</span><span> (internal </span><span>applications </span><span>and/</span><span>or SaaS)</span></span><span> </span></li> </ul> <ul> <li><span><span>2</span><span>+ years</span><span>’</span><span> </span><span>e</span><span>xperience </span><span>owning</span><span> and delivering major changes to critical</span><span> </span><span>component</span><span> pieces of a </span><span>productivity </span><span>software product</span></span><span> </span></li> </ul> <ul> <li><span><span>Self-directed V</span><span>oice of Customer gathering – both Validation and Discovery</span><span> work</span></span><span> </span></li> </ul> <ul> <li><span><span>Extensive experience with </span><span>Epic/Feature/User Story writing</span><span> and application of best practice</span><span>s</span></span><span> </span></li> </ul> <ul> <li><span><span>Application of advanced AI/ML capabilities to customer-facing product features</span></span><span> </span></li> </ul> <p><span> </span></p> <p><strong><span><span>Skills &amp; </span><span>Abilities</span><span>:</span></span></strong><span> </span></p> <ul> <li><span><span>Demonstrated ability to dig into fundamentals of customer problems/needs and ideate unique product solutions that users/customers did not consider</span><span>/think to ask for</span></span><span> </span></li> </ul> <ul> <li><span><span>User workflow map/diagram creation</span><span>, p</span><span>roduct </span><span>r</span><span>oadmap </span><span>development</span><span> and maintenance</span></span><span> </span></li> </ul> <ul> <li><span><span>Mastery of </span><span>Agile</span><span> principle</span><span>s, and application of S</span><span>crum/Kanban approaches, </span><span>participation</span><span> and management of </span><span>major sprint cycle ceremonies</span></span><span> </span></li> </ul> <ul> <li><span><span>UAT best practice application and supporting </span><span>documentation development</span></span><span> </span></li> </ul> <ul> <li><span><span>Thorough</span><span> understanding of leading use cases for advanced ML/AI </span><span>technologies to user workflows in productivity software applications</span></span><span> </span></li> </ul> <ul> <li><span><span>Ability to effectively distill and present complex ideas in written form, with supporting oral explanation – </span><span>e.g.</span><span> presentations to manager and SLT about planned new features and/or major strategic choices</span></span><span> </span></li> </ul> <p><span> </span></p> <p><strong><span><span>Other </span><span>Requirements</span><span>:</span></span></strong><span> </span></p> <ul> <li><span><span>In</span><span>f</span><span>requent travel</span><span> for conferences and/or client meetings</span><span> (</span><span>&lt;</span><span>10</span><span>%)</span></span><span> </span></li> </ul> <ul> <li><span><span>Flexibility in work hours when </span><span>early-morning meetings needed for </span><span>coordination with</span><span> </span><span>Europe-based development staff</span></span><span> </span></li> </ul> <ul> <li><span><span>Prolonged periods of sitting at a desk and working on a computer</span></span><span> </span></li> </ul>