Telecommunications Specialist 2 at Inova
United States
$100.443k - $163.716k
<p style="background-color: white; line-height: normal; margin-bottom: 12pt;"><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;">Inova Health is looking for a dedicated <span style="font-size: 12pt;"><strong>Telecommunications Engineer 2 </strong></span>to join the team. This role is Full-time Days working regular office hours Monday to Friday fully Remote. </span></p><p style="background-color: white; line-height: normal; margin-bottom: 12pt;"><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>This position is eligible for remote work for candidates residing in the following states – VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV.</strong></span></span></p><p style="background-color: white; line-height: normal; margin-bottom: 12pt;"><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;"><i><span style="font-size: 12pt;">Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.</span></i></span><span style="color: black; font-family: "Segoe UI", sans-serif;"> </span><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;"><i><span style="font-size: 12pt;">We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. </span></i></span></p><p style="background-color: white; line-height: normal; margin-bottom: 12pt;"><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>Featured Benefits:</strong></span></span></p><ul style="padding-left: 48px;"><li><p style="background-color: white; line-height: normal; margin-bottom: 12pt; margin-right: 0in; margin-top: 0in;"><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>Committed to Team Member Health: </strong>offering medical, dental and vision coverage, and a robust team member wellness program.</span></span></p></li><li><p style="background-color: white; line-height: normal; margin-bottom: 12pt; margin-right: 0in; margin-top: 0in;"><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>Retirement: </strong>Inova matches the first 5% of eligible contributions – starting on your first day.</span></span></p></li><li><p style="background-color: white; line-height: normal; margin-bottom: 12pt; margin-right: 0in; margin-top: 0in;"><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>Tuition and Student Loan Assistance: </strong>offering<strong> </strong>up to $5,250 per year in education assistance and up to $10,000 for student loans.</span></span></p></li><li><p style="background-color: white; line-height: normal; margin-bottom: 12pt; margin-right: 0in; margin-top: 0in;"><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>Mental Health Support: </strong>offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.</span></span></p></li><li><p style="background-color: white; line-height: normal; margin-bottom: 12pt; margin-right: 0in; margin-top: 0in;"><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>Work/Life Balance: </strong>offering<strong> </strong>paid time off, paid parental leave, flexible work schedules.</span></span></p></li></ul><p style="background-color: white; line-height: normal; margin-bottom: 12pt;"><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>Telecommunications Engineer 2 Job Responsibilities:</strong></span></span></p><ul style="list-style-type: disc;"><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Responsible for configuration installation, modification and maintenance of the voice telecommunications systems and services for assigned Inova Health System locations. Monitors the operations of telecommunications systems and services of vendors. Acquires hardware, software, and communication products/services to ensure fully operational network/network applications.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Serves as primary programmer for telephone moves, add, or change request; performs on-site installations; tests for connectivity and interoperability; develops project plans.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Participates in the recovery from a disaster or major voice network or system outage. Sets up or assists backup and recovery systems.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Identifies and suggests/implements solutions for performance and operational problems.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Evaluates request for modification of the department phone and telecommunications system and advises key officials of the expected length of time for completion of such projects.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Develops project plans and manages projects which lead to timely and successful project completions. Communicates and team status to internal and external audiences to keep project team informed.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Prepares detailed specifications and flowcharts for implementation of new internal systems or modifications to vendor systems.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Monitors the operations of telecommunications systems and services of vendors and proactively diagnoses and resolves issues in a timely manner. Evaluates, analyzes, administers and maintains voice, data and wireless communications systems. Monitor network and system performance to identify network bottlenecks and trouble situations.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Reads and interprets circuit diagrams and electrical schematics.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Designs and implements VoIP and PBX systems.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Performs all services necessary to install and move telephone and voice connections including, but not limited to, programming software, basic ACD applications, call processing applications and other voice applications.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Performs all services to repair and troubleshoot pagers, paging systems, wireless and cordless communications systems and telephone connections. Assists with performance trending, documenting and reporting.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Provides 2nd level support to team members. Maintains complete and accurate documentation involving completion of service request, resolutions of issues reported through the customer support line or approved project work requests. Consistently communicates technical issues with other members of the team. Trains and orients end-user staff and provides feedback to manager as appropriate.</span></span></p></li><li><p style="line-height: 107%; margin-bottom: 8pt;"><span style="background-color: white; color: rgb(33, 37, 41); font-family: "Segoe UI", sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Trains and orients end-user team members and may train telecom analysts.</span></span></p></li></ul><p style="line-height: 107%; margin-bottom: 8pt;"> </p><p style="background-color: white; line-height: normal;"><span style="color: rgb(89, 89, 89); font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>Minimum Requirements: </strong></span></span></p><ul style="list-style-type: disc;"><li style="background-color: white; color: rgb(89, 89, 89); line-height: normal;"><span style="font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>Education: </strong>Bachelor's degree <strong><u>OR</u></strong> 4 years relevant professional experience in addition to the minimum Experience requirement</span></span></li><li style="background-color: white; color: rgb(89, 89, 89); line-height: normal;"><span style="font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>Experience</strong>: 5 years of Telecom experience</span></span></li><li style="background-color: white; color: rgb(89, 89, 89); line-height: normal;"><span style="font-family: Helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>Certification</strong>: 1 certification - CCENT, CCNP, ACSS, ACIS, Nortel, Avaya ACSS or equivalent within 6 months of hire</span></span></li></ul> <br><p></p> <p>We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. <br></p> <p><i>Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.</i></p>
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