Site Reliability Engineer at InRule
United States
<div><body><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">About the role</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="white-space:pre-wrap;">At InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that provide the power of computing without the complexity of programming.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="white-space:pre-wrap;">InRule Technology is seeking a Site Reliability Engineer to join our growing team of experts operating our decision intelligence platform. You'll design, implement, and support the infrastructure, tooling, and automation that keep our cloud services performant, reliable, and scalable — collaborating closely with our developers and architects. Security is built into how our team operates day to day, so we're looking for someone ready to get hands-on with implementing security controls and secure infrastructure practices as part of core SRE work.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">What you'll do</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Design, implement, and manage the tools used to develop, deploy, monitor, and support our cloud infrastructure and services using Azure DevOps, PowerShell, Bicep/ARM templates, and other DevOps tooling</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Define and track SLIs/SLOs for the services you support, using error budgets to help balance reliability work against feature velocity</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Monitor and troubleshoot cloud resources and applications using our observability stack</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Participate in on-call rotation, troubleshooting and resolving incidents while collaborating with development and IT teams to minimize downtime and maintain service quality</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Automate and optimize processes to improve the efficiency and reliability of our cloud operations</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Monitor and analyze cloud resource usage to identify cost-saving opportunities</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Build and maintain infrastructure-as-code (Bicep/OpenTofu) for our Azure environment</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Support the ongoing shift away from manual, portal-driven changes toward GitOps-based workflows</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Support the deployment and configuration of InRule products and solutions, recommending changes to application architecture or design to improve security, performance and efficiency</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Implement security controls in our Azure environment (e.g., access management, secure baseline configurations, monitoring)</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Participate in and support initiatives like least-privilege access rollout, just-in-time elevation (Azure PIM), and infrastructure drift detection</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Assist with onboarding or tuning of security scanning (SAST, DAST, SCA) into CI/CD pipelines</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Bring a security-conscious mindset to day-to-day operations and infrastructure decisions</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Design and deploy agentic workflows to automate and optimize processes such as release change tracking, vulnerability triage, and incident response.</span><br><br></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">What we’re looking for</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Required </span></li><li style="list-style:none;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;'><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">5+ years of experience in cloud operations, site reliability engineering, or DevOps</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Strong knowledge of core cloud services (compute, serverless, managed databases, storage, secrets management) on a major cloud platform — AWS, Azure, or GCP</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Experience with PowerShell, and other scripting or development languages (SQL, Python, C#, JavaScript, etc.)</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Experience with infrastructure-as-code tools such as OpenTofu, Bicep/ARM, or Pulumi</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Direct experience with at least one major observability platform (Datadog, New Relic, ELK, Prometheus/Loki/Grafana) and OpenTelemetry-based instrumentation</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Strong DevOps fundamentals and CI/CD experience (GitHub Actions, Azure DevOps, or equivalent)</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Experience with Linux operating systems and related tooling such as Docker and Kubernetes</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Willingness to take ownership of security-adjacent tasks as they come up, treating them as a natural part of the role</span></li></ul></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Preferred</span></li><li style="list-style:none;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;'><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Experience with Azure Cloud (Functions, Container Solutions, SQL Database, Storage, Key Vault, &c.)</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Hands on experience with Azure security tooling (Entra ID, Defender for Cloud, Sentinel, Azure Policy)</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Background operating in a regulated environment (SOC 2, ISO 27001, HIPAA)</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Experience with Networking, DNS, VPC, and database operations and concepts</span></li></ul></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Nice to Have</span></li><li style="list-style:none;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;'><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Exposure to Windows Server and IIS configuration and maintenance</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Experience with configuration management tools such as Ansible, Puppet, or Chef</span><br><br></li></ul></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">Location</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="white-space:pre-wrap;">Remote US Eastern Time zone (Must be authorized to work in the United States without current or future sponsorship), or Göteborg, Sweden (Remote within Sweden considered; Göteborg preferred, where our office is located)</span><br><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">What we offer</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Competitive compensation and benefits.</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Flexible work environment.</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">The opportunity to build and shape a premium support function with measurable customer impact.</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">A collaborative culture with close partnership across Support, Engineering, Product, and Customer Success.</span></li><li style="margin:0px;font-size:12pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Professional growth within a scaling SaaS organization.</span></li></ul></body></div>
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