Is the Implementation Administrator position at InsCipher fully remote?

Yes, this Implementation Administrator position at InsCipher is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Implementation Administrator role?

This is a full-time Implementation Administrator position at InsCipher.

What benefits does InsCipher offer for this position?

InsCipher offers the following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off.

What is the salary range for the Implementation Administrator position?

The salary range for this Implementation Administrator role is $70k - $90k.

How do I apply for the Implementation Administrator position at InsCipher?

You can apply for this Implementation Administrator position by clicking the "Apply Now" button on this page, which will take you to InsCipher's application portal.

Implementation Administrator at InsCipher

United States

$70k - $90k

Apply Now

Remote Opportunity

Implementation Administrator

Join InsCipher as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

Implementation Administrator

InsCipher

Full Time

$70k - $90k

2 months ago

We're seeking a technically sharp and client-focused Implementation Administrator to join our team. Reporting to the Implementation Manager, this is a hybrid role that dedicates roughly 50–70% of time to hands-on partner onboarding and 30–50% to serving as the department's system administrator for…

United States

Engineering

Mid

SaaS Implementation

Project coordination

System Administration

+5 more

Job Description

We're seeking a technically sharp and client-focused Implementation Administrator to join our team. Reporting to the Implementation Manager, this is a hybrid role that dedicates roughly 50–70% of time to hands-on partner onboarding and 30–50% to serving as the department's system administrator for our third-party client onboarding platform.

On the implementation side, this person is a partner's primary point of contact during a high-stakes transition – guiding them from kickoff through go-live with clear communication, strong project coordination, and sound judgment under ambiguity. On the admin side, they own the platform itself – maintaining and optimizing the workflows, templates, and integrations that power the onboarding experience as partner volume grows.

Key Responsibilities

Lead new partner onboarding from kickoff through go-live, serving as the primary point of contact throughout the transition
Collaborate with Customer Success, Product, and Filing Services teams to deliver a seamless and positive onboarding experience
Maintain, update, and optimize existing onboarding workflows and templates within the onboarding platform, leveraging AI to improve efficiency and accuracy
Manage user roles, permissions, and access within the onboarding platform, troubleshooting issues as they arise
Identify opportunities to streamline or automate onboarding steps as partner volume scales
Support API and connector integrations with other business systems
Document workflows, configurations, and standard processes to maintain operational clarity and enable team scalability
Partner with the Implementation Manager to align on process improvements and platform enhancements
Required to perform other duties as requested, directed, or assigned

Requirements and Qualifications

Bachelor's degree in Business Administration, Information Systems, Business Information Technology, or a related field, or equivalent experience required
3+ years of SaaS implementation experience with proven project coordination skills
3+ years of technical support experience with hands-on system configuration and workflow design
Strong client-facing communication skills – written and verbal – with the ability to guide partners through complex transitions with clarity and professionalism
Experience with API and connector integrations and the ability to troubleshoot technical issues independently
Comfortable working independently in a supported environment while staying collaborative with broader Implementation and CS teams
Surplus lines tax filing and compliance knowledge preferred

Perks

Health, dental, and vision plans
Amazing work-life balance with 4 weeks of Paid Time Off
10 Paid Company Holidays with 2 floating holidays
401K Programs with employer match
Personal assistance programs for support in a healthy personal and work life

Why InsCipher?

At InsCipher, you'll join a team of disruptors, innovators, and forward-thinkers. We're not just changing the game; we're creating a new one. We offer a dynamic, inclusive work environment where your ideas are valued, and your contributions lead to real change. With us, you'll have the opportunity to:

Work on cutting-edge projects that are reshaping an industry
Collaborate with a team of passionate, like-minded professionals
Enjoy a culture that values flexibility, innovation, and personal growth

Compensation Range: $70k/yr - $90k/yr

We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.

If you need accommodation, please let us know during the interview process.

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off

Skills

SaaS Implementation

Project coordination

System Administration

Workflow design

API integration

Client Communication

Technical Support

Onboarding Management

Ready to Apply?

Join InsCipher today

Salary Range

$70k - $90k

Posted 2 months ago

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