Delivery Assurance Partner at Intersect MBO

United Kingdom

<h2><strong>Overview</strong></h2> <p>Intersect MBO is the member-based organization that underpins Cardano’s decentralized governance. Formed to ensure that the Cardano ecosystem remains community-led and self-sustaining, Intersect acts as both a convenor and enabler - connecting developers, Delegated Representatives (DReps), project teams, and members to shape the blockchain’s future collectively.</p> <p>Through its committees, working groups, and open membership model, Intersect develops governance frameworks, coordinates ecosystem initiatives, and supports transparency across technical, strategic, and financial domains. Intersect operates independently of IOG, EMURGO, and the Cardano Foundation, while collaborating closely with them to deliver on Cardano’s long-term vision.</p> <p>Intersect is currently administering over 400 million ADA worth of initiatives on behalf of Cardano’s ecosystem and decentralized treasury, while also playing a key role in supporting tier-1 ecosystem integrations and operational coordination across a rapidly evolving governance landscape.</p> <p>At its core, Intersect is about community governance in action, giving the people who build and use Cardano the power to guide its direction.</p> <h2><strong>The Role</strong></h2> <p>We're looking for a Delivery Assurance Partner to help strengthen visibility, coordination, and governance across smart-contract initiatives administered through Intersect. This role of Delivery Governance Partner sits within a fast-moving and highly visible environment supporting decentralized governance infrastructure, treasury-backed initiatives, ecosystem partnerships, and evolving technical delivery programmes.</p> <p>Reporting into the Delivery Assurance Lead, this role is suited to someone who enjoys creating structure from complexity, maintaining accurate information, and helping teams stay aligned through clear reporting and coordination.</p> <p>You will work closely with technical teams, contributors, and operational stakeholders to ensure delivery information remains current, risks are surfaced early, and progress can be understood with confidence.</p> <p>Rather than delivering technical work directly, you'll focus on ensuring delivery information is accurate, visible, and trusted. You'll help teams, stakeholders, and governance bodies maintain a clear understanding of progress, risks, dependencies, and emerging issues across assigned workstreams.</p> <p>This role may particularly suit someone who:</p> <ul> <li>Enjoys bringing order and clarity to complex workstreams</li> <li>Takes pride in maintaining accurate information, documentation, and reporting</li> <li>Is comfortable working alongside highly technical teams without needing to be the technical expert</li> <li>Enjoys coordinating stakeholders and ensuring information flows effectively</li> <li>Wants to contribute to the future of decentralized technologies, governance, and community-led ecosystems</li> </ul> <h2><strong>As Delivery Assurance Partner, you will work on:</strong></h2> <p><strong>Delivery Tracking &amp; Coordination</strong></p> <ul> <li>Track delivery progress, milestones, ownership, and dependencies across assigned workstreams</li> <li>Maintain accurate and up-to-date delivery records, timelines, and status information</li> <li>Ensure delivery information is documented clearly and remains easy for stakeholders to understand</li> <li>Coordinate updates and information across contributors, technical teams, and external partners</li> <li>Act as a reliable point of contact for delivery status and information within your assigned scope</li> </ul> <p><strong>Governance &amp; Information Management</strong></p> <ul> <li>Support the consistent application of governance, reporting, and delivery assurance practices</li> <li>Ensure key decisions, updates, and changes are reflected accurately across delivery records</li> <li>Maintain delivery artefacts, documentation, and reporting materials to a high standard</li> <li>Help create visibility of delivery progress, dependencies, and emerging concerns</li> <li>Contribute to a consistent and reliable reporting cadence across multiple initiatives</li> </ul> <p><strong>Risk &amp; Issue Management</strong></p> <ul> <li>Identify emerging delivery risks, blockers, dependencies, and information gaps</li> <li>Ensure risks and issues are documented clearly with appropriate context and impact</li> <li>Escalate concerns promptly through the appropriate governance and reporting channels</li> <li>Support stakeholders in understanding delivery risks and dependencies</li> <li>Contribute to reducing surprises through proactive coordination and visibility</li> </ul> <p><strong>Stakeholder Support &amp; Collaboration</strong></p> <ul> <li>Build trusted relationships with contributors, delivery teams, and operational stakeholders</li> <li>Support leadership and governance reporting through accurate and timely information</li> <li>Help ensure delivery teams experience governance as enabling progress rather than creating bureaucracy</li> <li>Contribute to continuous improvements in delivery tracking, reporting, and coordination practices</li> <li>Promote transparency, accountability, and clarity across assigned workstreams</li> </ul> <h2><strong>Experience and attributes</strong></h2> <ul> <li>Experience in delivery coordination, programme support, governance, PMO, project administration, operations, or similar roles</li> <li>Experience supporting technical, engineering, software, or complex delivery environments</li> <li>Familiarity with programme governance, PMO practices, delivery assurance, or operational reporting</li> <li>Ability to manage multiple workstreams, stakeholders, and competing priorities simultaneously</li> <li>Strong written and verbal communication skills, particularly in documentation, reporting, and stakeholder coordination</li> <li>Comfortable working with structured processes, governance frameworks, and reporting requirements</li> <li>Ability to identify risks, dependencies, and information gaps through effective coordination and analysis</li> <li>Experience working within remote-first startups, scaleups, technology organisations, nonprofits, or globally distributed environments is highly desirable</li> </ul> <p><strong>Additional strengths (this will strengthen your candidacy)</strong></p> <ul> <li>Experience supporting software, platform, infrastructure, blockchain, or smart-contract delivery initiatives</li> <li>Understanding of blockchain, Web3, DAOs, or decentralized governance models</li> </ul> <h2><strong>Compensation and benefits</strong></h2> <p>As a globally distributed organisation of around 40 employees and contractors, we operate with a flexible and collaborative approach to work, united by a shared passion for supporting the future of the Cardano ecosystem and decentralized governance.</p> <p>This is a remote-first position, with some expectations of travel when required. There is the option to collaborate in person in our London workspace (Tower Hill) if you are based in London.</p> <p>As a maturing startup, we continue to evolve our benefits offering to reflect our community-first values and global workforce.</p> <h2><strong>Hiring process</strong></h2> <p>The suitable candidate will be selected through a three-stage recruitment process. All interviews will be conducted remotely via Google Meets.</p> <p>Introductory Call: An initial conversation with our People Team to confirm alignment and suitability for the role.</p> <p>Formal Interview: A detailed interview to assess experience and fit from both technical and team perspectives. This will likely include a take-home task to complete and present in this interview.</p> <p>Final Stage: A competency-based assessment and additional opportunity to ask questions.</p> <p><em>Intersect is an equal-opportunity organization. We value diversity of thought, identity, experience, and culture and are committed to building a leadership team that reflects the decentralized community we serve.</em></p> <p>To learn more about Intersect MBO and what we do, please visit our Knowledge Base -<a href="https://docs.intersectmbo.org/" target="_blank" rel="noopener noreferrer" class="underline font-medium text-inherit"> <u>https://docs.intersectmbo.org/</u></a></p>