Key Account Manager B2B (m/w/d) at Leafworks GmbH
Germany
<h2>WER WIR SIND</h2> <div style="text-align:justify;"><span style="color:rgb(0,0,0);font-family:Verdana, Geneva, sans-serif;font-size:14px;font-style:normal;font-weight:400;text-align:justify;text-transform:none;background-color:rgb(255,255,255);display:inline;">Wir sind ein junges, schnell wachsendes IT-Consulting-Unternehmen. Für unsere Kunden sind wir Problemlöser in den Bereichen Customer Service, CRM und AI. Dies erreichen wir mit viel Kreativität, Transparenz und Ehrgeiz, was uns bei Kunden von Start-ups bis hin zu Konzernen zu bewährten Partnern macht.</span></div> <h2>LEAVE YOUR FOOTPRINT</h2> <div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:14px;">Als Key Account Manager (m/w/d) entwickelst du ausgewählte Bestandskunden strategisch und kommerziell weiter. Du begleitest sie von der langfristigen Kundenbeziehung über das Erkennen neuer Potenziale bis zum Abschluss.</span></div><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:14px;"><br></span></div><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:14px;">Gemeinsam mit unseren Teams aus Consulting und Technology übersetzt du Kundenbedarfe in passende Opportunities und Lösungen. So nutzen wir bestehende Potenziale besser und positionieren Leafworks bei unseren Kunden als strategischen Partner und Trusted Advisor.</span></div> <h2>DEIN TALENT</h2> <p style="text-align:justify;"><strong><span style="font-family:Verdana, Geneva, sans-serif;font-size:14px;">Must haves:</span></strong></p><ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:12pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Mehrjährige Erfahrung im B2B Key Account Management / strategischen Account Management</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Eigene praktische Sales-Erfahrung inklusive kommerzieller Verhandlung und Abschluss</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Nachweisbare Erfahrung in der aktiven Entwicklung bestehender Kunden und Cross-/Upselling</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Erfahrung mit komplexen bzw. erklärungsbedürftigen B2B-Lösungen oder Dienstleistungen</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Fähigkeit, Kundenbedarfe und Umsatzpotenziale zu erkennen und daraus konkrete Opportunities zu entwickeln</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Erfahrung im Stakeholder Management auf unterschiedlichen Entscheidungsebenen</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Erfahrung im strukturierten Account-, Pipeline- und CRM-Management</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Fließend Deutsch und Englisch</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:12pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Unternehmerisches Denken, Eigenverantwortung und beratender Vertriebsansatz</span></p></li></ul><div style="text-align:justify;"><span style="font-family:Verdana, Geneva, sans-serif;font-size:14px;"><strong>Nice to have:<br></strong></span></div><ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:12pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Software- / SaaS-Background</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Consulting- / Beratungsbackground</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Customer Experience / Customer Service</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">IT- / Technologieumfeld</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Erfahrung mit langfristigen Beratungs- oder Managed-Service-Modellen</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:12pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Erfahrung mit Enterprise-Kunden</span></p></li></ul> <h2>HAVE AN IMPACT</h2> <ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:12pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">End-to-End-Verantwortung und aktive Entwicklung ausgewählter Key Accounts</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Kundenanforderungen, Herausforderungen und zukünftige Bedarfe verstehen und Account-Pläne daraus ableiten</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Umsatzpotenziale identifizieren und Cross-/Upselling-Opportunities entwickeln</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Relevante Stakeholder und Entscheider bis IT-/C-Level aufbauen und entwickeln</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Opportunities und passende Lösungsansätze gemeinsam mit Consulting und Technology entwickeln</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Kommerzielle Verantwortung von der Opportunity über Angebot und Verhandlung bis zum Abschluss</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Strategische Kundentermine durchführen und Leafworks frühzeitig bei relevanten Themen positionieren</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Langfristigen Kundenwert und Profitabilität der Accounts im Blick behalten</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:12pt;text-align:justify;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Account-Pipeline, Forecasting und CRM-/HubSpot-Pflege verantworten</span></p></li></ul><p style="line-height:1.2;margin-top:0pt;margin-bottom:12pt;text-align:justify;"><span style="font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><br></span></p><p style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:justify;"><span style="font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><strong>Mission der Rolle </strong><strong>(18-24 Monate):</strong></span></p><div style="text-align:justify;"><span style="font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Ausbau ausgewählter Bestandskunden zu langfristigen und profitablen strategischen Partnerschaften und Etablierung eines strukturierten Key Account Managements.</span></div> <h2>WARUM KNOTS</h2> <h2>WARUM LEAFWORKS</h2> <p style="border:0px solid;margin:3pt 0px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;font-size:14px;font-family:Verdana, Geneva, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Wir sind ein internationales, bunt gemischtes, ähnlich tickendes Team. Wir schauen erst aufs Menschliche und danach auf die Skills, in dieser Reihenfolge. Egal welche Ausbildung Du hast, wie alt Du bist, wo Du wohnst, wo Du herkommst oder wie dein Lebenslauf aussieht: Come as you are and be yourself!</span></p><ul style="border:0px solid;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;font-family:Verdana, Geneva, sans-serif;font-size:14px;"><p style="border:0px solid;margin:5pt 0px 0pt;line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Mikro-Management ist nicht dein Stil? </span><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Unserer auch nicht: Du kannst dir deine Arbeitszeit selbst einteilen und wir arbeiten 100 % remote. Ab und zu mal Lust auf ein Co-Working mit LWees in deiner Nähe? Jederzeit gerne.</span></p></li><li style="border:0px solid;margin:0px;font-family:Verdana, Geneva, sans-serif;font-size:14px;"><p style="border:0px solid;margin:0pt 0px;line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Das Ergebnis zählt</span><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">: Wie Du arbeitest, entscheidest Du. </span></p></li><li style="border:0px solid;margin:0px;font-family:Verdana, Geneva, sans-serif;font-size:14px;"><p style="border:0px solid;margin:0pt 0px;line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Vertrauensbasis</span><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">: Vertrauen ist alles. Punkt.</span></p></li><li style="border:0px solid;margin:0px;font-family:Verdana, Geneva, sans-serif;font-size:14px;"><p style="border:0px solid;margin:0pt 0px;line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Remote is where the magic happens</span><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">: Was Du zum Arbeiten an Equipment brauchst, bekommst Du. </span></p></li><li style="border:0px solid;margin:0px;font-family:Verdana, Geneva, sans-serif;font-size:14px;"><p style="border:0px solid;margin:0pt 0px;line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Get to the Next level</span><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">: Weiterbildungen, Trainings oder Schulungen? Sprich uns direkt an, auch das gehört dazu.</span></p></li><li style="border:0px solid;margin:0px;font-family:Verdana, Geneva, sans-serif;font-size:14px;"><p style="border:0px solid;margin:0pt 0px;line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Stay connected</span><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">: Durch regelmäßigen Austausch und Feedback-Talks leben wir Transparenz und Offenheit.</span></p></li><li style="border:0px solid;margin:0px;font-family:Verdana, Geneva, sans-serif;font-size:14px;"><p style="border:0px solid;margin:0pt 0px;line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Prepare for challenges</span><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">: Langweilige Projekte wirst Du bei uns nicht finden. Sei bereit, aus deiner Komfortzone rauszukommen.</span></p></li><li style="border:0px solid;margin:0px;font-family:Verdana, Geneva, sans-serif;font-size:14px;"><p style="border:0px solid;margin:0pt 0px;line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Here to stay</span><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">: Wir bauen auf langfristige Zusammenarbeit. Befristete Arbeitsverträge haben wir nicht.</span></p></li><li style="border:0px solid;margin:0px;font-family:Verdana, Geneva, sans-serif;font-size:14px;"><p style="border:0px solid;margin:0pt 0px;line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Dresscode</span><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">: Nein danke. </span></p></li><li style="border:0px solid;margin:0px;font-family:Verdana, Geneva, sans-serif;font-size:14px;"><p style="border:0px solid;margin:0pt 0px;line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Das WIR zählt</span><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">: Durch die zahlreichen Co-Workings und Teamevents in Deutschland und im Ausland stärken wir unseren Zusammenhalt und unsere ganz besondere LW-Kultur.</span></p></li><li style="border:0px solid;margin:0px;font-family:Verdana, Geneva, sans-serif;font-size:14px;"><p style="border:0px solid;margin:0pt 0px 5pt;line-height:1.38;text-align:justify;"><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Starte direkt durch</span><span style="border:0px solid;margin:0px;color:rgb(29,28,29);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">: Ein Onboarding, das dich ankommen lässt. Dein Onboarding-Buddy steht dir ab dem ersten Tag zur Seite.</span></p></li></ul> <h2>WARUM TILL FREITAG</h2> <h2>WHY CXA</h2>
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