Senior Sales Engineer, RN/Technical at MCG Health
Worldwide
$125k - $175k
<div class="content-intro"><p>At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.</p></div><div> <p><span data-contrast="auto">The <strong>Senior Sales Engineer, RN/Technical </strong>supports successful sales engagements by providing advanced technical expertise across MCG’s products and platform. Partnering with Sales Executives and clinician-led Sales Engineers, this client-facing role translates customer technical requirements into scalable, secure solution designs that align with integration architectures, implementation approaches, application environments, and security needs.</span><span data-ccp-props="{"335559685":0,"335559739":0}"> </span></p> <p><span data-contrast="auto">Serving as a liaison between customer technical stakeholders and MCG’s Product, Engineering, Security, and Implementation teams, the role focuses on integration and deployment topics such as interoperability, AI models, security protocols, and deployment models, building customer confidence and supporting long-term adoption throughout the sales cycle.</span><span data-ccp-props="{"335559685":0,"335559738":240,"335559739":240}"> </span></p> <p><strong>You Will:</strong></p> <ul> <li><span data-contrast="auto">Strategically partner with Sales Executives and clinician-led Sales Solution Architects to lead and shape complex pre-sales engagements across payer and provider markets, ensuring technical alignment between customer enterprise architecture and MCG solutions.</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Serve as the primary technical point of contact for customer and prospective IT, security, architecture, and digital health stakeholders throughout the sales cycle.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Lead and architect technical solution strategies related to Smart on FHIR, RESTful APIs, healthcare data exchange, and enterprise system integrations, leveraging standards such as FHIR and HL7.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Apply deep expertise in API-driven, service-based, and event-driven architectures to support embedded workflows, system extensibility, scalability, and enterprise-grade integration patterns.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Explain and validate integration approaches involving structured and unstructured healthcare data, including data normalization, transformation, and downstream data usage.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Translate and articulate how AI models are incorporated into MCG solutions, including data inputs and outputs, governance frameworks, model oversight considerations, and integration into enterprise clinical and operational workflows.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Lead highly complex, multi-system, multi-stakeholder enterprise deals involving EHR integrations and digital ecosystem expansion.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Influence solution positioning and commercial strategy by aligning technical architecture with customer business outcomes.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Contribute to long-term solution strategy based on market feedback and enterprise customer needs.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Own and drive complex technical due diligence activities, including enterprise security reviews, vendor risk assessments, technical RFP/RFI responses, and penetration testing discussions, ensuring alignment with customer compliance and security requirements.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Discuss authentication, authorization, identity management, and secure data exchange patterns, including OAuth2, SSO, and role-based access controls.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Design and present technical solution architectures, system diagrams, data flow diagrams, integration specifications, and deployment models aligned to customer environments.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Partner with Product, Engineering, SEAD, Security, and Implementation teams to validate technical feasibility, assumptions, constraints, and solution scope.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Clearly communicate technical capabilities, limitations, dependencies, and trade-offs to internal and external stakeholders.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Assist in defining implementation approaches, integration timelines, and technical prerequisites to support effective post-sale handoff.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Collaborate with Marketing and Revenue Operations to develop and maintain technical collateral, reference architectures, and technical enablement materials.</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[469777841,"Trebuchet MS",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Trebuchet MS",469769226,"Trebuchet MS,Times New Roman",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">Proactively identify and mitigate technical and architectural risks early in the sales cycle including data quality, integration complexity, interoperability limitations, security posture, and deployment constraints while developing executive-ready mitigation strategies that protect deal velocity.</span></span><span data-ccp-props="{"335559739":0}"> </span></li> </ul> <p><strong>What We're Looking For:</strong></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Bachelor's degree in computer science</span><span data-ccp-parastyle="heading 3">, Information Systems, Engineering, Healthcare Inf</span><span data-ccp-parastyle="heading 3">o</span><span data-ccp-parastyle="heading 3">rmatics, Nursing, or a related field, or equivalent practical experience.</span></span><span data-ccp-props="{"134233279":true,"134245418":true,"335559738":281,"335559739":281}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="heading 3">At least </span><span data-ccp-parastyle="heading 3">5</span><span data-ccp-parastyle="heading 3"> </span><span data-ccp-parastyle="heading 3">years of experience</span><span data-ccp-parastyle="heading 3"> </span><span data-ccp-parastyle="heading 3">discussing complex </span><span data-ccp-parastyle="heading 3">technical </span><span data-ccp-parastyle="heading 3">integrations</span><span data-ccp-parastyle="heading 3">,</span><span data-ccp-parastyle="heading 3"> architecture, </span><span data-ccp-parastyle="heading 3">AI-enabled solutions, and workflow integration </span><span data-ccp-parastyle="heading 3">to </span><span data-ccp-parastyle="heading 3">large </span><span data-ccp-parastyle="heading 3">healthcare customer</span><span data-ccp-parastyle="heading 3">s.</span></span><span data-ccp-props="{"134233279":true,"134245418":true,"335559738":281,"335559739":281}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Experience responding to detailed security, privacy, and compliance questions from enterprise customers</span><span data-ccp-parastyle="heading 3">.</span></span><span data-ccp-props="{"134233279":true,"134245418":true,"335559738":281,"335559739":281}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Strong understanding of modern software development concepts, API-driven integrations, service-based architectures, and embedded application workflows.</span></span><span data-ccp-props="{"134233279":true,"134245418":true,"335559738":281,"335559739":281}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Demonstrated experience with healthcare interoperability standards, including FHIR and HL7, and supporting Smart on FHIR–based integrations.</span></span><span data-ccp-props="{"134233279":true,"134245418":true,"335559738":281,"335559739":281}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Ability to clearly communicate complex technical concepts to both technical and non-technical stakeholders.</span></span><span data-ccp-props="{"134233279":true,"134245418":true,"335559738":281,"335559739":281}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Strong presentation skills and exceptional client-facing communication abilities.</span></span><span data-ccp-props="{"134233279":true,"134245418":true,"335559738":281,"335559739":281}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Travel up to </span><span data-ccp-parastyle="heading 3">25</span><span data-ccp-parastyle="heading 3">% to client sites and MCG-sponsored events.</span></span><span data-ccp-props="{"134233279":true,"134245418":true,"335559738":281,"335559739":281}"> </span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Licensure/Certifications/Registrations/Permits:</span></span></strong><span data-ccp-props="{"134233279":true,"134245418":true,"335559685":0,"335559738":281,"335559739":281}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Relevant technical certifications (e.g., cloud, security, interoperability, or integration technologies) preferred.</span></span><span data-ccp-props="{"134233279":true,"134245418":true,"335559738":281,"335559739":281}"> </span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Other Qualifications</span></span></strong><span data-contrast="auto"><span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"920dbcde-2834-5e15-a5fa-062170b236ba|1","ClassId":1073872969,"Properties":[469777841,"Trebuchet MS",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Trebuchet MS",469769226,"Trebuchet MS,Times New Roman",268442635,"24",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}">:</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":0,"335559739":0}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="paragraph" data-ccp-parastyle-defn="{"ObjectId":"aaed607e-c2a3-5841-9fb4-41037bfa0faf|1","ClassId":1073872969,"Properties":[335559685,"0",335559739,"60",469777841,"Times New Roman",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Times New Roman",469769226,"Times New Roman",268442635,"24",469775450,"paragraph",201340122,"2",134233614,"true",469778129,"paragraph",335572020,"1",134233118,"true",134233117,"true",469778324,"Normal"]}">Ability to clearly communicate complex technical concepts to both technical and non-technical audiences</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="paragraph">Strong written and verbal communication skills</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="paragraph">Consultative, customer-focused mindset with the ability to build trust and credibility with technical and non-technical stakeholders</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="paragraph">Strong problem-solving skills and comfort working through ambiguity in complex technical environments</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="paragraph">Excellent organizational skills and attention to detail, particularly in documenting technical requirements and risks</span><span data-ccp-parastyle="paragraph">.</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> </ul> <p><strong><span data-contrast="auto">Pay Range:<span class="Apple-converted-space"> </span></span></strong><span data-contrast="auto">$125,000 - $175,000</span></p> <p><strong><span data-contrast="auto">Other compensation: </span></strong><span data-contrast="auto"><span data-teams="true">Variable Pay Eligible up to $25,000<span class="Apple-converted-space"> </span><em>(estimated, plan document will be created post offer)</em></span></span></p> <p><strong><span data-contrast="none">Perks & Benefits:</span></strong><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">💻</span><span data-contrast="auto"><span class="Apple-converted-space"> </span>Remote work</span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">🩺</span><span data-contrast="auto"><span class="Apple-converted-space"> </span>Medical, dental, vision, life, and disability insurance</span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">📈</span><span data-contrast="auto"><span class="Apple-converted-space"> </span>401K retirement plan; flexible spending and health savings account</span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">🏝</span><span data-contrast="auto">️ 15 days of paid time off + additional front-loaded personal days</span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">🏖</span><span data-contrast="auto">️ 14 company-recognized holidays + paid volunteer days </span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">👶</span><span data-contrast="auto"><span class="Apple-converted-space"> </span>8 weeks of paid parental leave + 10 weeks of paid bonding leave </span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">🌈</span><span class="Apple-converted-space"> </span><span data-contrast="auto">LGBTQ+ Health Services</span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">🐶</span><span data-contrast="auto"><span class="Apple-converted-space"> </span>Pet insurance </span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">📣<span class="Apple-converted-space"> </span></span><span data-contrast="auto">Check out more of our benefits here:<span class="Apple-converted-space"> </span></span><a href="https://www.mcg.com/about/careers/benefits/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">https://www.mcg.com/about/careers/benefits/</span></span></a><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="none">We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">As an essential function of this role, you will be required to attend in-person meetings and/or conduct in-person trainings at our clients’ worksites. Our clients may have certain requirements, including but not limited to requiring all visitors or guests in their sites to be fully vaccinated against COVID-19. By applying for this role, you understand that you will be required to meet any such client requirements. Failure to do so may result in the rescission of an offer and/or termination of employment. </span><span data-ccp-props="{}"> </span></p> </div> <div> </div><div class="content-conclusion"><p><span class="TextRun SCXW259392018 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW259392018 BCX0"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration. </span></span></span></p> <p><span class="TextRun SCXW259392018 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW259392018 BCX0"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</span></span></span></p> <p><span class="TextRun SCXW259392018 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW259392018 BCX0"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Note on interviews<strong data-renderer-mark="true">:</strong> We may use AI tools to audio-record and transcribe interviews for note-taking purposes. These are used only by our hiring team and do not make decisions on their own. Let us know if you prefer an alternative.</span></span></span></p> <p><span class="TextRun SCXW259392018 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW259392018 BCX0">MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of </span><span class="NormalTextRun SCXW259392018 BCX0">providing</span><span class="NormalTextRun SCXW259392018 BCX0"> the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to </span><span class="NormalTextRun SCXW259392018 BCX0">provide</span> <span class="NormalTextRun SCXW259392018 BCX0">accommodations</span> <span class="NormalTextRun SCXW259392018 BCX0">for</span><span class="NormalTextRun SCXW259392018 BCX0"> individuals. Please let us know if you </span><span class="NormalTextRun SCXW259392018 BCX0">require</span><span class="NormalTextRun SCXW259392018 BCX0"> any support.</span></span></p></div>
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