Content Data Analyst/Researcher at McGraw Hill LLC.
United States
Overview<br><br><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Make an Impact!</strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Are you interested in making a difference in the lives of others? The McGraw Hill Higher Education team thrives on building meaningful relationships with educators to maximize the potential of every learner. This is a unique opportunity to have a far-reaching impact on student success as well as impact the educational technology industry</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>How can you make an impact?</strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">McGraw Hill, the leading provider of digital and print educational resources, is looking for a <strong>Content Data Analyst & Researcher</strong> for our Higher Education team. This individual serves as the data and research engine of the Content Courseware and Curriculum Teams, providing the analytical rigor, market intelligence, and curriculum insight necessary to drive evidence-based content decisions. This role partners closely with the Curriculum Strategy Manager and Content Courseware Team to close the feedback loop between content performance, learner outcomes, and market needs.</span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">As the organization builds out its AI authoring ecosystem, this role will play a central part in establishing data pipelines, performance dashboards, research frameworks, and competitive intelligence systems that enable agile, data-driven content optimization. This is not a conventional research role — you will work in a highly agile environment where priorities shift, systems are actively evolving, and speed matters.</span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong> </strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>This is a remote position open to applicants authorized to work for any employer within the United States. </strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong> </strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>What you will be doing:</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Conduct structured curriculum, market, and competitive research across relevant disciplines, analyzing course structures, learning objectives, topic coverage, industry trends, competitor offerings, pricing, formats, go-to-market strategies, product-market fit indicators, and emerging developments in education, academia, professional fields, and educational technology to identify opportunities, gaps, and future curriculum needs.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Build, maintain, and continuously improve organized research repositories, knowledge bases, content management systems, documentation standards, tagging taxonomies, competitive matrices, trend logs, watchlists, and tracking tools that support scalable operations, AI content ecosystems, prompt development, content accuracy verification, benchmarking, governance standards, and accessible knowledge sharing.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Synthesize and integrate secondary research, primary research, customer feedback, sales data, platform analytics, instructor input, and market intelligence into actionable insights, curriculum recommendations, product proposals, curricular spines, topic hierarchies, investment cases, ROI analyses, and data-driven recommendations that inform portfolio strategy, content planning, and new product development.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Design, maintain, and analyze data collection frameworks, dashboards, QA metrics, content performance indicators, learner engagement trends, quality measures, production velocity data, and dynamic content delivery signals to identify improvement opportunities, measure production impact, support evergreen content updates, and enable AI-driven optimization.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Plan, facilitate, and analyze customer research initiatives—including focus groups, user research sessions, discussion guides, surveys, research instruments, synthesis frameworks, and ongoing feedback repositories—while building relationships with educators, learners, partner institutions, and stakeholders to capture longitudinal insights and ensure product decisions reflect real user needs.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Collaborate closely with the Curriculum Strategy Manager, Content QA Specialist, Pod leadership, and cross-functional stakeholders within an agile environment to communicate research progress and findings, adapt priorities and methodologies, improve workflows and processes, leverage AI tools and emerging research techniques, maintain expertise in analytics and automation technologies, and demonstrate a continuous improvement and fail-fast learning mindset.</span></li></ul><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>We are looking for someone with:</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Bachelor’s degree (or equivalent experience) in Data Science, Research Methods, Education, Business Analytics, Information Science, Communications, or a related field, with a preferred advanced degree in a relevant discipline.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">3+ years of experience in data analysis, market research, content/learning analytics, and conducting qualitative and quantitative research, including synthesizing findings and communicating actionable insights.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Strong analytical and technical skills, including proficiency with data visualization and analytics tools (e.g., Tableau, Power BI), experience with secondary market research, competitive analysis, industry trend tracking, and the ability to contribute to investment case development and ROI analysis.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Demonstrated experience maintaining documentation systems, databases, content repositories, CMS/DAM platforms, content tagging systems, taxonomies, content metadata, learning object analytics, and familiarity with AI-driven content ecosystems.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Excellent written, verbal, and presentation skills, with the ability to communicate complex data to non-technical audiences, facilitate focus groups, user interviews, and other qualitative research activities, and effectively manage stakeholder engagement.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">Experience or familiarity with higher education, EdTech, educational publishing, curriculum development, agile or iterative project environments, and a strong ability to manage multiple workstreams in ambiguous, fast-paced settings while leveraging AI tools to enhance research and analysis workflows.</span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong> </strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong>Why work for us?</strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">At McGraw-Hill, we leverage cutting-edge technology to create innovative learning solutions that support learners at all stages of their educational journey. Our state-of-the-art digital tools and platforms provide personalized, interactive experiences that enhance understanding and retention. Being part of McGraw-Hill means joining a team dedicated to shaping the future of education and making a real impact on students' lives. It's an exciting opportunity to contribute to a company that values innovation, collaboration, and excellence.</span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;"><strong> </strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">The pay range for this position is between $71,300 - $92,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click <a style="color: #000000;" title="https://mheducation.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=118&hashed=-2132612710" href="https://mheducation.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=118&hashed=-2132612710">here</a> to learn more about our benefit offerings.</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;">McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email</span></p><p> </p> 51016
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