Content QA Specialist at McGraw Hill LLC.

Mid

Instructional Design

Editorial Review

WCAG

+5 more

Job Description

Overview

Make an Impact!

Are you interested in making a difference in the lives of others? The McGraw Hill Higher Education team thrives on building meaningful relationships with educators to maximize the potential of every learner. This is a unique opportunity to have a far-reaching impact on student success as well as impact the educational technology industry.

How can you make an impact?

McGraw Hill, the leading provider of digital and print educational resources, is looking for a Content Quality Assurance Specialist who is responsible for establishing and enforcing quality standards across all AI-generated and human-reviewed content produced within the Curriculum Pod.

This role serves as the critical checkpoint between content production and publication, ensuring that courseware meets instructional, technical, editorial, and compliance standards. As the organization transitions to AI-powered content development, the Content QA Specialist will adapt quality frameworks to address the unique challenges of AI-generated content, including accuracy verification, academic integrity, pedagogical soundness, and brand alignment.

This is a remote position open to applicants authorized to work for any employer within the United States.

What you will be doing:

Designed and executed comprehensive QA review processes for AI-generated and human-authored course content, evaluating accuracy, instructional quality, formatting, accessibility, copyright readiness, and compliance; developed and maintained QA rubrics, checklists, and standards documentation aligned with an evolving AI-first content development model.
Collaborated with the Content Creation Manager to implement quality gates throughout the production pipeline, ensuring defects were identified and resolved prior to publication; maintained and updated quality standards frameworks as AI authoring tools and content delivery mechanisms evolved.
Reviewed content metadata, tagging structures, and topic hierarchy alignment to verify accurate asset classification within the AI content ecosystem and support content discoverability and organizational standards.
Partnered with the Content Data Analyst/Researcher to analyze quality trends, identify recurring error patterns, and drive data-informed improvements to production workflows and overall content quality.
Evaluated AI-generated content for accuracy issues, hallucinations, outdated information, and pedagogical inconsistencies, escalating concerns through appropriate channels; contributed to the continuous improvement of prompt engineering guidelines and AI authoring templates based on QA findings.
Supported accessibility compliance reviews to ensure adherence to relevant standards (e.g., WCAG, Section 508) and documented, tracked, and communicated quality metrics to Pod leadership, providing clear visibility into content quality performance and improvement opportunities.

We are looking for someone with:

Bachelor’s degree in Education, English, Instructional Design, or a related field; 3+ years of experience in content quality assurance, editorial review, or instructional design, preferably within higher education, EdTech, or digital publishing environments.
Experience reviewing, auditing, or evaluating AI-generated content, with a strong understanding of common AI content limitations, risks, inaccuracies, hallucinations, and pedagogical inconsistencies.
Strong attention to detail with the ability to assess content across instructional, editorial, and technical dimensions simultaneously, ensuring overall quality, clarity, and instructional effectiveness.
Familiarity with accessibility standards and compliance requirements for digital educational content, including relevant frameworks and best practices.
Experience working in agile production environments, including sprint-based review cycles, with the ability to adapt to iterative workflows and fast-paced content development processes.
Proficiency with content management systems, learning object repositories, or similar platforms, supporting efficient content organization, review, and publishing workflows.

Why work for us?

At McGraw-Hill, we leverage cutting-edge technology to create innovative learning solutions that support learners at all stages of their educational journey. Our state-of-the-art digital tools and platforms provide personalized, interactive experiences that enhance understanding and retention. Being part of McGraw-Hill means joining a team dedicated to shaping the future of education and making a real impact on students' lives. It's an exciting opportunity to contribute to a company that values innovation, collaboration, and excellence.

The pay range for this position is between $62,000 - $80,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email

51013

Skills

Instructional Design

Editorial Review

WCAG

Section 508

Prompt Engineering

Content Quality Assurance

AI Content Evaluation

Accessibility Compliance

Ready to Apply?

Join McGraw Hill LLC. today

Posted 3 months ago

More Marketing roles you might like

Discover similar opportunities from companies that are also hiring remotely.

Partner Marketing Manager (LinkedIn & Partner Growth)

Capital Gurus

Full Time

$75k - $120k

22 hours ago

About Capital Gurus Capital Gurus is an AI-driven business funding platform helping small and mid-sized businesses access capital faster through trusted partners — including software platforms, service providers, and advisors already embedded in the SMB ecosystem.

United States

Growth Marketing

Senior

Partner Marketing

Growth Marketing

B2B Marketing

+5 more

Content Editor and Creator

Aday

Part Time

22 hours ago

Location: Anywhere (working hours to overlap with UK/US) Part-time (20+ hours per week) to Full-time Aday is a direct-to-consumer brand with the aim to lift the standard for clothing through great design + a better supply chain.

United States

Content Marketing

Entry

Content Creation

Content Editing

Storytelling

+5 more

VP Growth

Maev, Inc.

Full Time

22 hours ago

VP of Growth New York, NY, Austin, TX, San Francisco, CA Overview Maev is a wellness brand reimagining daily nutrition for dogs. Our first product reinvents dog food -- what it looks like, how it’s made, and who it’s designed for.

United States

Growth Marketing

Senior

Growth Marketing

Digital Marketing

Paid Social

+5 more

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

Senior System Support Specialist II (Medical Imaging - PACS / RIS)

Intelerad

Full Time

14 hours ago

Company Description At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one.

United Kingdom

Mid

PACS

RIS

VNA

+5 more

Senior System Support Specialist II (Medical Imaging - PACS / RIS)

Intelerad

Full Time

14 hours ago

Company Description At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one.

United Kingdom

Mid

PACS

RIS

VNA

+5 more

Staff Cloud Architect L4

Robots and Pencils

Contract

CAD 0.053k - CAD 0.074k

15 hours ago

Staff Cloud Architect APPLICATIONS FROM OUTSIDE CANADA & THE US WILL NOT BE CONSIDERED FOR THIS ROLE 6 month contract Company Overview Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture.

United States

Canada

Staff

Cloud Architecture

AWS

Azure

+5 more

Special Assistant

Florida Democratic Party

Part Time

15 hours ago

Title: Special Assistant Location: Tallahassee, FL or remote Reports to: Executive Director Job Type: Part-time or Full-time Position Overview: We are seeking a proactive and organized staffer to join our team as a Special Assistant for at least twenty hours per week.

Worldwide

Mid

Administrative Support

Scheduling

Calendar Management

+5 more

Senior Cloud Architect

Robots and Pencils

Full Time

$0.053k - $0.073k

15 hours ago

Senior Cloud Architect APPLICATIONS FROM OUTSIDE CANADA & THE US WILL NOT BE CONSIDERED FOR THIS ROLE Company Overview Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture.

United States

Canada

Senior

Cloud Architecture

AWS

Python

+5 more

Staff Security Engineer

Robots and Pencils

Full Time

$0.056k - $0.077k

15 hours ago

Staff Security Engineer This position is remote based in the US Applicants outside of the US will not be considered for this role Company Overview Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture.

United States

Security Engineering

Staff

Cloud Security

Application Security

Threat Modeling

+5 more

Operations Coordinator

SBS Services Group (SSG)

Full Time

$0.022k - $0.026k

15 hours ago

Benefits: • 401(k) • Health insurance • Paid time off About the Role: SBS Services Group (SSG) is looking for a driven and detail-oriented Operations Coordinator to join our team in San Diego, CA.

United States

Operations

Mid

Operations Coordination

Project Management

Data Management

+5 more

CRM Operations Manager

MyFitnessPal

Full Time

$100k - $135k

15 hours ago

At MyFitnessPal, we believe good health starts with what you eat. We provide tools, resources and support to enable users to reach their health goals. We’re looking for a CRM Operations Manager to join the Lifecycle Marketing Team who will strengthen the data foundation and operational mechanics…

United States

Operations

Senior

Braze

Lifecycle Marketing

CRM operations

+5 more

Luxury Travel Consultant – Customer Experience (Remote)

ETS

Full Time

16 hours ago

About the Position Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences.

Worldwide

Design

Product Design

Entry

Customer Service

Communication

Interpersonal skills

+5 more

Insurance Agency Expansion Partner

Symmetry Financial Group

Full Time

17 hours ago

Location: Remote Position Job Type: Part-Time | Full-Time | Uncapped Commission Build a Business, Not Just a Job Are you looking for an opportunity where your effort directly impacts your income, growth, and future?

United States