Is the Program Manager, Product Operations position at Modern Health fully remote?

Yes, this Program Manager, Product Operations position at Modern Health is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Program Manager, Product Operations role?

This is a full-time Program Manager, Product Operations position at Modern Health.

What benefits does Modern Health offer for this position?

Modern Health offers the following benefits: Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Parental Leave, Professional Development, 401k Matching, Wellness Stipend.

What is the salary range for the Program Manager, Product Operations position?

The salary range for this Program Manager, Product Operations role is $108.715k - $150.5k.

How do I apply for the Program Manager, Product Operations position at Modern Health?

You can apply for this Program Manager, Product Operations position by clicking the "Apply Now" button on this page, which will take you to Modern Health's application portal.

Program Manager, Product Operations at Modern Health

United States

$108.715k - $150.5k

<div class="content-intro"><p><strong><span style="font-size: 18pt;">Modern Health </span></strong></p> <p><a href="https://www.modernhealth.com/">Modern Health</a> is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help <em>all</em> their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.</p> <p>Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.</p> <p>More about our culture and what you can expect when you join the team:</p> <ul> <li><strong>“It Takes a Village” culture</strong>. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.</li> <li><strong>We have an obsession to win. </strong>We are highly ambitious and passionate about the work that we do.  We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs. </li> <li><strong>We are accountable and can rely on each other.</strong> We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth. </li> <li><strong>We demonstrate empathy.</strong> We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment. </li> <li><strong>We exhibit a bias towards action.</strong> This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. </li> </ul> <p>Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as <a href="https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html">World’s Most Innovative Companies</a> of 2023 by Fast Company, <a href="https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/">Top 25 Companies of San Francisco 2023</a>, and <a href="https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html">2023 Well-Being Trailblazer Award</a>. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.</p> <p>We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!</p></div><h4>The Role</h4> <p>Modern Health is looking for a Program Manager to drive how our Product & Tech organization plans, executes, and ships. You'll program-manage initiatives that span Product, Engineering, Design, Data, and their cross-functional counterparts — bringing structure, clarity, and follow-through to work that is often ambiguous and fast-moving. You'll also drive a more effective, efficient, high-impact Product & Tech organization by owning improvements to alignment, communications, and processes between Product & Tech teams and the rest of the business.</p> <p>This is a role for a builder in the earlier chapters of their program management career: you'll own meaningful workstreams and initiatives with full accountability and autonomy from day one, exercising independent judgment while partnering with experienced program leadership on the most complex, strategic decisions. Strong performers will grow toward leading Modern Health's largest, most strategic programs end-to-end.</p> <p>This position is not eligible to be performed in Hawaii.</p> <h4>What You'll Do</h4> <ul> <li><strong>Program-manage product and technical initiatives</strong> — drive cross-team execution from scoping through launch and post-launch follow-through, across Product, Engineering, Design, and Data</li> <li><strong>Own program delivery</strong> — build and own project plans, map dependencies across teams, independently assess and mitigate risks and issues, and keep initiatives on a predictable timeline</li> <li><strong>Translate needs into crisp requirements</strong> — turn vague business, clinical, or partner requests into clear, actionable requirements and decisions that product and engineering teams can build against</li> <li><strong>Run Product & Tech operating rhythms</strong> — lead quarterly planning, goal setting, roadmap reviews, and launch readiness and communications</li> <li><strong>Strengthen feedback loops</strong> — own and improve alignment, communication, and processes between Product & Tech teams and their cross-functional counterparts</li> <li><strong>Drive data-informed decisions</strong> — evaluate the performance and impact of major initiatives and prepare and deliver clear, concise recommendations to leadership</li> <li><strong>Own core tooling</strong> — determine, administer, and improve the operational tooling and systems (project trackers, documentation, dashboards) that give the org visibility and leverage</li> <li><strong>Finish the job</strong> — ensure initiatives don't just launch, but reach long-term optimization and post-launch learnings</li> </ul> <h4>Who You Are / Requirements</h4> <ul> <li><strong>An emerging business athlete</strong> — organized, adaptable, and energized by using independent judgment to turn partially defined problems into clear plans, priorities, and decisions</li> <li>3+ years of experience in program management, project management, or operations in a complex, cross-functional environment</li> <li><strong>Strong program management fundamentals</strong> — planning, sequencing, milestone and dependency tracking, and risk management, with exceptional attention to detail</li> <li><strong>A documentation and systems thinker</strong> — you naturally reach for playbooks, templates, and repeatable processes instead of doing the same manual task 100 times</li> <li><strong>A clear communicator</strong> — you give stakeholders proactive visibility into your work, run effective meetings, and capture decisions and action items so nothing falls through the cracks</li> <li><strong>Comfortable with ambiguity and biased toward action</strong> — you ask sharp questions, propose solutions rather than waiting for instructions, and know when to escalate</li> <li><strong>Comfortable with the technical side of the house</strong> — you don't need to code, but product development lifecycles, integrations, APIs, and data aren't a black box to you</li> <li><strong>Collaborative, with high empathy and high accountability</strong> — you support your teammates, give and receive direct feedback, and hold yourself to a high bar</li> <li><strong>Growth-minded</strong> — you actively seek feedback and are excited to grow toward leading larger, more complex programs end-to-end</li> <li><strong>Deeply motivated by Modern Health's mission</strong> and passionate about enabling better mental health outcomes at scale</li> <li>Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT).</li> </ul> <h4>Bonus Points</h4> <ul> <li>Experience in digital health or working with health-related products, services, or partnerships</li> <li>Experience in a high-growth startup or similarly dynamic environment where building while flying is the norm</li> <li>Familiarity with modern product & engineering tools — e.g., Jira or Linear, Confluence or Notion, analytics and dashboarding tools</li> </ul> <h4><strong>Benefits</strong></h4> <p><span style="font-weight: 400;">Fundamentals:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Medical / Dental / Vision / Disability / Life Insurance </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">High Deductible Health Plan with Health Savings Account (HSA) option</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible Spending Account (FSA)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Access to coaches and therapists through Modern Health's platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible Time Off </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Company-wide Collective Pause Days </span></li> </ul> <p><span style="font-weight: 400;">Family Support:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Parental Leave Policy </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Family Forming Benefit through Carrot</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Family Assistance Benefit through UrbanSitter</span></li> </ul> <p><span style="font-weight: 400;">Professional Development:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Professional Development Stipend</span></li> </ul> <p><span style="font-weight: 400;">Financial Wellness:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">401k</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Financial Planning Benefit through Origin</span></li> </ul> <p><span style="font-weight: 400;">But wait there’s more…!</span><span style="font-weight: 400;"> </span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Annual Wellness Stipend to use on items that promote your overall well being </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">New Hire Stipend to help cover work-from-home setup costs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly Cell Phone Reimbursement </span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><hr> <p class="p1"><span style="font-size: 16px;"><strong>Equal Pay for Equal Work Act Information</strong></span></p> <p class="p1"><span style="font-size: 14px;">Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.</span></p> <ul class="ul1"> <li class="li1" style="font-size: 14px;"><span style="font-size: 14px;">Zone 1: San Francisco Bay Area and New York City Metro</span></li> <li class="li1" style="font-size: 14px;"><span style="font-size: 14px;">Zone 2: All other California locations and Seattle, WA</span></li> <li class="li1" style="font-size: 14px;"><span style="font-size: 14px;">Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,</span><br><span style="font-size: 14px;">TX, CT, IL, MA, NH, NJ, OR, RI, VT</span></li> <li class="li1" style="font-size: 14px;"><span style="font-size: 14px;">Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY</span></li> </ul> <p class="p1"><span style="font-size: 14px;">Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See <a href="https://www.modernhealth.com/careers">our Careers page</a> for more information.</span></p> <p class="p1"><span style="font-size: 14px;">Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.</span></p></div><div class="title">Zone 1 Base Pay</div><div class="pay-range"><span>$127,900</span><span class="divider">—</span><span>$150,500 USD</span></div></div><div class="pay-input"><div class="title">Zone 2 Base Pay</div><div class="pay-range"><span>$127,900</span><span class="divider">—</span><span>$150,500 USD</span></div></div><div class="pay-input"><div class="title">Zone 3 Base Pay</div><div class="pay-range"><span>$115,110</span><span class="divider">—</span><span>$135,450 USD</span></div></div><div class="pay-input"><div class="title">Zone 4 Base Pay</div><div class="pay-range"><span>$108,715</span><span class="divider">—</span><span>$127,925 USD</span></div></div></div><div class="content-conclusion"><p><span style="font-size: 10pt;"><em>Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.</em></span></p></div>

Apply Now

Remote Opportunity

Program Manager, Product Operations

Join Modern Health as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

Program Manager, Product Operations

Modern Health

Full Time

$108.715k - $150.5k

2 months ago

Modern Health Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all…

United States

Operations

Mid

Program Management

Project Management

Operations

+5 more

Job Description

Modern Health

Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.

Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.

More about our culture and what you can expect when you join the team:

“It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.
We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.
We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.
We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.

Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.

We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!

The Role

Modern Health is looking for a Program Manager to drive how our Product & Tech organization plans, executes, and ships. You'll program-manage initiatives that span Product, Engineering, Design, Data, and their cross-functional counterparts — bringing structure, clarity, and follow-through to work that is often ambiguous and fast-moving. You'll also drive a more effective, efficient, high-impact Product & Tech organization by owning improvements to alignment, communications, and processes between Product & Tech teams and the rest of the business.

This is a role for a builder in the earlier chapters of their program management career: you'll own meaningful workstreams and initiatives with full accountability and autonomy from day one, exercising independent judgment while partnering with experienced program leadership on the most complex, strategic decisions. Strong performers will grow toward leading Modern Health's largest, most strategic programs end-to-end.

This position is not eligible to be performed in Hawaii.

What You'll Do

Program-manage product and technical initiatives — drive cross-team execution from scoping through launch and post-launch follow-through, across Product, Engineering, Design, and Data
Own program delivery — build and own project plans, map dependencies across teams, independently assess and mitigate risks and issues, and keep initiatives on a predictable timeline
Translate needs into crisp requirements — turn vague business, clinical, or partner requests into clear, actionable requirements and decisions that product and engineering teams can build against
Run Product & Tech operating rhythms — lead quarterly planning, goal setting, roadmap reviews, and launch readiness and communications
Strengthen feedback loops — own and improve alignment, communication, and processes between Product & Tech teams and their cross-functional counterparts
Drive data-informed decisions — evaluate the performance and impact of major initiatives and prepare and deliver clear, concise recommendations to leadership
Own core tooling — determine, administer, and improve the operational tooling and systems (project trackers, documentation, dashboards) that give the org visibility and leverage
Finish the job — ensure initiatives don't just launch, but reach long-term optimization and post-launch learnings

Who You Are / Requirements

An emerging business athlete — organized, adaptable, and energized by using independent judgment to turn partially defined problems into clear plans, priorities, and decisions
3+ years of experience in program management, project management, or operations in a complex, cross-functional environment
Strong program management fundamentals — planning, sequencing, milestone and dependency tracking, and risk management, with exceptional attention to detail
A documentation and systems thinker — you naturally reach for playbooks, templates, and repeatable processes instead of doing the same manual task 100 times
A clear communicator — you give stakeholders proactive visibility into your work, run effective meetings, and capture decisions and action items so nothing falls through the cracks
Comfortable with ambiguity and biased toward action — you ask sharp questions, propose solutions rather than waiting for instructions, and know when to escalate
Comfortable with the technical side of the house — you don't need to code, but product development lifecycles, integrations, APIs, and data aren't a black box to you
Collaborative, with high empathy and high accountability — you support your teammates, give and receive direct feedback, and hold yourself to a high bar
Growth-minded — you actively seek feedback and are excited to grow toward leading larger, more complex programs end-to-end
Deeply motivated by Modern Health's mission and passionate about enabling better mental health outcomes at scale
Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT).

Bonus Points

Experience in digital health or working with health-related products, services, or partnerships
Experience in a high-growth startup or similarly dynamic environment where building while flying is the norm
Familiarity with modern product & engineering tools — e.g., Jira or Linear, Confluence or Notion, analytics and dashboarding tools

Benefits

Fundamentals:

Medical / Dental / Vision / Disability / Life Insurance
High Deductible Health Plan with Health Savings Account (HSA) option
Flexible Spending Account (FSA)
Access to coaches and therapists through Modern Health's platform
Flexible Time Off
Company-wide Collective Pause Days

Family Support:

Parental Leave Policy
Family Forming Benefit through Carrot
Family Assistance Benefit through UrbanSitter

Professional Development:

Professional Development Stipend

Financial Wellness:

401k
Financial Planning Benefit through Origin

But wait there’s more…!

Annual Wellness Stipend to use on items that promote your overall well being
New Hire Stipend to help cover work-from-home setup costs
ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
Monthly Cell Phone Reimbursement

Equal Pay for Equal Work Act Information

Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.

Zone 1: San Francisco Bay Area and New York City Metro
Zone 2: All other California locations and Seattle, WA
Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,
TX, CT, IL, MA, NH, NJ, OR, RI, VT
Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.

Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.

Zone 1 Base Pay

$127,900—$150,500 USD

Zone 2 Base Pay

$127,900—$150,500 USD

Zone 3 Base Pay

$115,110—$135,450 USD

Zone 4 Base Pay

$108,715—$127,925 USD

Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

Benefits

Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Parental Leave
Professional Development
401k Matching
Wellness Stipend

Skills

Program Management

Project Management

Operations

Cross-functional leadership

Risk Management

Dependency Tracking

Product Development Lifecycle

Data Analysis

Ready to Apply?

Join Modern Health today

Salary Range

$108.715k - $150.5k

Posted 2 months ago

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