Is the Implementation Specialist, Automotive SaaS position at myKaarma fully remote?

Yes, this Implementation Specialist, Automotive SaaS position at myKaarma is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Implementation Specialist, Automotive SaaS role?

This is a full-time Implementation Specialist, Automotive SaaS position at myKaarma.

What benefits does myKaarma offer for this position?

myKaarma offers the following benefits: Dental Insurance, Vision Insurance, Life Insurance, Wellness Stipend, Performance Bonus.

What is the salary range for the Implementation Specialist, Automotive SaaS position?

The salary range for this Implementation Specialist, Automotive SaaS role is $69.135k - $86.419k.

How do I apply for the Implementation Specialist, Automotive SaaS position at myKaarma?

You can apply for this Implementation Specialist, Automotive SaaS position by clicking the "Apply Now" button on this page, which will take you to myKaarma's application portal.

Implementation Specialist, Automotive SaaS at myKaarma

United States

$69.135k - $86.419k

<div><body><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;'>Role Description</h3>As an Implementation Specialist at myKaarma, you will own the technical configuration and implementation readiness of our service scheduling, digital check-in, and vehicle inspection solutions. You will partner directly with automotive dealership customers to understand their service workflows, operational needs, existing technology, and integration dependencies—then translate those requirements into reliable, scalable solutions. You will serve as a technical escalation resource throughout the implementation process, resolving complex configuration challenges, confirming infrastructure readiness, and testing the complete customer journey before training begins. Working closely with Deployment Managers and the Training Team, you will ensure each solution is fully configured and prepared for a successful launch. You will also develop documentation, templates, automations, and repeatable processes that improve implementation efficiency and create a consistent customer experience.<h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;'>Key Responsibilities</h3><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Guide automotive dealership customers through the setup of myKaarma’s service scheduling, digital check-in, and vehicle inspection tools, ensuring each solution is configured to support the dealership’s specific business needs.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Lead detailed discovery sessions to understand each dealership’s current workflows, operating processes, and existing technology, including any systems that myKaarma will replace.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Confirm that each assigned dealership has the required devices, network connectivity, and technical infrastructure in place well before implementation or onsite training begins.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Test and demonstrate the configured solution with the customer before training, walking through the full service experience from appointment scheduling and customer arrival through vehicle inspection and service completion.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Coordinate closely with the Deployment Manager and Training Team to communicate customer requirements, resolve configuration issues, and ensure each product is fully prepared for onsite or remote training.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Develop templates, automations, and repeatable processes that make product setup more efficient, reduce manual administrative work, and allow more time for meaningful customer consultation.</li></ul><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;'>Qualifications and Skills</h3><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">2+ years of experience in software implementation, deployment, customer onboarding, or a similar client-facing role.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Experience working in automotive, Software as a Service (SaaS), or another technology-enabled service environment.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Strong communication and customer consultation skills, with the ability to translate business needs into clear system requirements.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Self-directed and highly organized, with the ability to manage multiple customer implementations, priorities, and deadlines.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Comfortable using business tools such as Salesforce and Google Workspace, including Gmail, Calendar, Sheets, Forms, and related applications.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">General understanding of software implementation processes and customer service best practices.</li></ul> Preferred/Nice-to-Have:<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Experience working in automotive dealership service operations, such as service scheduling, customer check-in, repair orders, or vehicle inspections.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Experience implementing or supporting software used by automotive dealerships.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Familiarity with myKaarma products or similar dealership technology platforms.</li></ul> We know great candidates don't always match every requirement. If this role excites you and your experience aligns with many of the qualifications, we'd encourage you to apply. Skills can be learned—we also value curiosity, ownership, and a willingness to grow.<hr> Total Rewards at myKaarma At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Health and Wellness: Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Time Off: Generous vacation time to recharge and balance life outside work.</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments onsite.</li></ul>The starting salary range for this role is $69,135.00 - $86,419.00 USD per year, depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment. Our Commitment to Inclusion At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds. As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out<a href="https://forms.gle/yZra5pdHwZbLZVqeA" target="_blank" class="css-173makr-linkStyle" style="color:rgb(30,74,169);cursor:pointer;"> this form</a>. myKaarma participates in the<a href="https://www.e-verify.gov/employees/employee-rights-and-responsibilities" target="_blank" class="css-173makr-linkStyle" style="color:rgb(30,74,169);cursor:pointer;"> E-Verify Program</a>. myKaarma considers candidates requiring work authorization on a case-by-case basis. Sponsorship may be available for exceptional candidates depending on role requirements and business need</body></div>

Apply Now

Remote Opportunity

Implementation Specialist, Automotive SaaS

Join myKaarma as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

Implementation Specialist, Automotive SaaS

myKaarma

Full Time

$69.135k - $86.419k

2 months ago

Role Description As an Implementation Specialist at myKaarma, you will own the technical configuration and implementation readiness of our service scheduling, digital check-in, and vehicle inspection solutions.

United States

Engineering

Mid

Software Implementation

Customer Onboarding

Technical Configuration

+5 more

Job Description

Role Description

As an Implementation Specialist at myKaarma, you will own the technical configuration and implementation readiness of our service scheduling, digital check-in, and vehicle inspection solutions. You will partner directly with automotive dealership customers to understand their service workflows, operational needs, existing technology, and integration dependencies—then translate those requirements into reliable, scalable solutions.

You will serve as a technical escalation resource throughout the implementation process, resolving complex configuration challenges, confirming infrastructure readiness, and testing the complete customer journey before training begins. Working closely with Deployment Managers and the Training Team, you will ensure each solution is fully configured and prepared for a successful launch. You will also develop documentation, templates, automations, and repeatable processes that improve implementation efficiency and create a consistent customer experience.

Key Responsibilities

Guide automotive dealership customers through the setup of myKaarma’s service scheduling, digital check-in, and vehicle inspection tools, ensuring each solution is configured to support the dealership’s specific business needs.
Lead detailed discovery sessions to understand each dealership’s current workflows, operating processes, and existing technology, including any systems that myKaarma will replace.
Confirm that each assigned dealership has the required devices, network connectivity, and technical infrastructure in place well before implementation or onsite training begins.
Test and demonstrate the configured solution with the customer before training, walking through the full service experience from appointment scheduling and customer arrival through vehicle inspection and service completion.
Coordinate closely with the Deployment Manager and Training Team to communicate customer requirements, resolve configuration issues, and ensure each product is fully prepared for onsite or remote training.
Develop templates, automations, and repeatable processes that make product setup more efficient, reduce manual administrative work, and allow more time for meaningful customer consultation.

Qualifications and Skills

2+ years of experience in software implementation, deployment, customer onboarding, or a similar client-facing role.
Experience working in automotive, Software as a Service (SaaS), or another technology-enabled service environment.
Strong communication and customer consultation skills, with the ability to translate business needs into clear system requirements.
Self-directed and highly organized, with the ability to manage multiple customer implementations, priorities, and deadlines.
Comfortable using business tools such as Salesforce and Google Workspace, including Gmail, Calendar, Sheets, Forms, and related applications.
General understanding of software implementation processes and customer service best practices.

Preferred/Nice-to-Have:

Experience working in automotive dealership service operations, such as service scheduling, customer check-in, repair orders, or vehicle inspections.
Experience implementing or supporting software used by automotive dealerships.
Familiarity with myKaarma products or similar dealership technology platforms.

We know great candidates don't always match every requirement. If this role excites you and your experience aligns with many of the qualifications, we'd encourage you to apply. Skills can be learned—we also value curiosity, ownership, and a willingness to grow.

Total Rewards at myKaarma

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:

Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights.
Health and Wellness: Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
Time Off: Generous vacation time to recharge and balance life outside work.
In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments onsite.

The starting salary range for this role is $69,135.00 - $86,419.00 USD per year, depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment.

Our Commitment to Inclusion

At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds.

As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form.

myKaarma participates in the E-Verify Program.
myKaarma considers candidates requiring work authorization on a case-by-case basis. Sponsorship may be available for exceptional candidates depending on role requirements and business need

Benefits

Dental Insurance
Vision Insurance
Life Insurance
Wellness Stipend
Performance Bonus

Skills

Software Implementation

Customer Onboarding

Technical Configuration

Workflow Analysis

Customer Consultation

Salesforce

Google Workspace

Project Management

Ready to Apply?

Join myKaarma today

Salary Range

$69.135k - $86.419k

Posted 2 months ago

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