NE-Director of Technology & Operations at Nexton

Worldwide

<span id="spandesc"> <p> This is a remote position. </p> This is a strategic and hands-on leadership role at the intersection of technology, operations, product, and strategy. You will: <ul> <li> Lead and scale the Engineering, BI, CI, and PMO functions. </li> <li> Build internal systems, processes, and architectures that support rapid, data-driven growth. </li> <li> Use technology, automation, and AI to optimize operations end-to-end. </li> <li> Work with leadership to translate big-picture strategy into aligned, measurable execution. </li> <li> Build dashboards, playbooks, and operational cadences that keep the entire company on track. </li> </ul> We’re looking for someone who thrives in ambiguity, loves solving complex problems, and can move fluidly between strategic direction and hands-on execution. <b> Responsibilities: </b> <b> Leadership &amp; Strategy </b> <ul> <li> Build and lead the Engineering + Business Operations &amp; Technology org, integrating Engineering, BI, CI, and PMO. </li> <li> Serve as a key partner to the COO in defining the company’s technology and operational roadmap. </li> <li> Translate strategic objectives into scalable systems, processes, and measurable outcomes. </li> <li> Lead company-wide OKR planning, tracking, and execution. </li> </ul> <b> Technology &amp; Engineering </b> <ul> <li> Oversee Engineering teams, ensuring high technical quality, alignment, and velocity. </li> <li> Build technical frameworks and internal tools that drive automation, scalability, and efficiency. </li> <li> Introduce AI/LLM capabilities into workflows and products where relevant. </li> </ul> <b> BI, Insights &amp; Decision Enablement </b> <ul> <li> Develop dashboards, metrics, and analytics frameworks that guide smarter, faster decision-making. </li> <li> Ensure strong data integrity, governance, and accessibility across teams. </li> <li> Convert insights into actionable recommendations that improve company performance. </li> </ul> <b> Continuous Improvement &amp; Operations </b> <ul> <li> Identify process bottlenecks and design data-informed improvements across the business. </li> <li> Lead cross-functional initiatives across Sales, Talent Ops, Product, Finance, and Leadership. </li> <li> Implement automation, workflow optimization, and scalable operating systems. </li> <li> Create playbooks, SOPs, cadences, and communication systems that align the organization. </li> </ul> <b> Team Development </b> <ul> <li> Recruit, mentor, and grow a high-performing team across Engineering, BI, CI, and PMO. </li> <li> Foster a culture of analytical rigor, ownership, and continuous improvement. </li> </ul> </span> <span id="spanreq"> <h3> Requirements </h3> <b> Experience &amp; Background </b> <ul> <li> 10+ years of experience across technology, operations, strategy, business intelligence, product, or similar fields. </li> <li> Engineering degree and/or MBA or postgraduate degree in Strategy, Operations, or Business. </li> <li> Proven track record working across: </li> <ul> <li> Engineering or Technical Leadership </li> <li> BI/Data Analytics </li> <li> Continuous Improvement / Process Optimization </li> <li> Project or Product Management (PMO/PO) </li> </ul> <li> 5+ years leading teams or cross-functional projects. </li> </ul> <b> Skills &amp; Competencies </b> <ul> <li> Strong analytical and technical foundation, with experience in systems thinking and process design. </li> <li> Ability to sequence and execute complex operational and technical initiatives. </li> <li> Demonstrated capacity to turn data into business and operational impact. </li> <li> Strong communication skills — able to influence and collaborate across all functions. </li> <li> Comfortable operating at both a strategic high level and a tactical, hands-on level. </li> <li> Bilingual (English &amp; Spanish) — professional proficiency in English required. </li> </ul> <b> Mindset </b> <ul> <li> Entrepreneurial, resourceful, and highly accountable. </li> <li> Thrives in ambiguity and builds clarity from chaos. </li> <li> Bias toward action and measurable outcomes. </li> </ul> <b> Nice to Have </b> <ul> <li> Experience in fast-scaling tech companies or consulting. </li> <li> Familiarity with AI/LLMs and workflow automation. </li> <li> Certifications: PMP, Agile, Lean Six Sigma. </li> <li> Experience writing or reviewing code. </li> </ul> <b> What We Value </b> At Nexton, our values shape how we build, decide, and grow together: <ul> <li> We drive efficiency through data — Insights guide our actions and help us continuously improve. </li> <li> We succeed when our customers succeed — We move fast, stay adaptable, and aim to exceed expectations. </li> <li> We are proudly accountable — We take ownership and focus on solutions, not blame. </li> <li> We do the right thing — Integrity and transparency guide how we communicate and collaborate. </li> <li> We unite as one team — We support each other and celebrate wins together. Clear communication keeps us aligned. </li> </ul> </span> <span id="spanben"> <h3> Benefits </h3> <ul> <li> 100% remote </li> <li> 4-day work week </li> <li> 2 Weeks PTO </li> <li> 1 Week Sick Leave </li> <li> December Holidays Break </li> <li> Maternity &amp; Paternity Leave </li> <li> Crypto Payment in USDT (Optional) </li> <li> Many more! </li> </ul> <b> What we offer </b> <ul> <li> Competitive salary with performance-based bonuses. </li> <li> Opportunity to earn through referrals from your network. </li> <li> Remote work flexibility, promoting a balance between work and personal life. </li> <li> A culture of continuous improvement, customer satisfaction, and impactful work. </li> <li> A supportive and collaborative team environment. </li> </ul> </span>